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Aspen Square

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935 Reviews from our TripAdvisor Community

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Showing 222: English reviews
San Mateo, California
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 January 2015

The room was fine but the apathetic front desk brings the rating way down. Basic customer service is all we sought but none was provided. Seemed like they were bothered by having guests in the hotel. Very disappointing.

Helpful?
Thank jadamz
Aspen H, Guest Service Agent at Aspen Square, responded to this review

Dear Guest, Thank you very much for choosing us and for sharing your experience at Aspen Square Hotel. We feel sorry to receive this type of comments, regarding on the attention of our staff. Our main goal is to offer personalized high quality service to all our guests, ensuring their 100% satisfaction. Since we were not able to identify your... More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 January 2015 via mobile

We stayed four nights at Aspen Square hotel and it was great. The hotel is locaded in palermo soho close to shopping, bars, restaurants and walking distance to many sights. Rooms are nice and clean. Breakfast is good and the pool on the roof is great. Would stay here again and would recommend you to stay here!

Helpful?
Thank Malinmaria
Aspen H, Guest Service Agent at Aspen Square, responded to this review

Dear Guest, Thank you very much for sharing your experience with us! We are glad you have enjoyed your stay with us, and hope to welcome you again in a near future! More 

Narbonne, France
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 31 December 2014

I stayed here 20-22 December with my wife and 2 girls (7&10). Very friendly staff. Rooms are average. Wifi works very well. Pool on the top floor was clean and well maintained. Breakfast was very good with usual 4* choices. Location good close to Metro Plaza Italia. I would stay here again. Good value.

Helpful?
Thank AreYouGoingWithMe
Aspen H, Guest Service Agent at Aspen Square, responded to this review

Dear Guest, We would like to thank you for staying at Aspen Square and for having shared your opinion with us. We are delighted to know your experience with your family has meet your expectations and that you enjoyed our services and location. We look forward to welcoming you in a near future! More 

London, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 December 2014

The first of our hotels during our 3 week trip to Argentina and it was perfect for all our needs. We arranged a transfer from the airport for 40usd which was expensive but also lower than some other quotes we got. The driver was friendly and gave us some helpful hints. The hotel itself was clean and I enjoyed the... More 

Helpful?
Thank JWW_London
Aspen H, Guest Service Agent at Aspen Square, responded to this review

Dear Guest, Thank you very much for your nice comments! We are delighted to know you have enjoyed your stay with us. We are also happy to know our exclusive location was convenient to you, as we are located near the best restaurants and bars in Palermo neighbourhood, within walking distance. Hoping to welcome you again in a near future! More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 December 2014

My sister and I stayed at Aspen Square early December 2014. I had accidentally left my safe open that day so you can imagine how stressed I was to come back to find it cleared out! When I went down to discuss with the front desk staff they informed me that when they discovered the open safe they had security... More 

Helpful?
Thank melanie b
Aspen H, Guest Service Agent at Aspen Square, responded to this review

Dear Mrs. Melanie, Thank you very much for your nice comments! We are glad to know that you enjoyed your stay with us. The chain has very sticts procedures as regards as our guest´s personal belongings. It was our pleasure we could assist you in this important matter. We will be very happy to welcome you in a near future!... More 

London, United Kingdom
Level Contributor
82 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 13 December 2014 via mobile

I originally booked for one night only but stayed two. The rooms (I had a King Studio) were enormous and bright with big, comfortable beds. The showers are incredibly difficult to figure out but that was the only downside! Breakfast was lovely and the pool area is really nice. I have often found that roof top hotel pools in South... More 

Helpful?
Thank KiwiCat2013
Aspen H, Guest Service Agent at Aspen Square, responded to this review

Dear Guest, Thank you very much for your nice review! We are glad that you have enjoyed our terrace and swimming pool, as well as the hotel´s sorroundings. It will be a pleasure to welcome you again in a near future! Looking forward to it! Best regards, More 

Sydney, Australia
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 10 December 2014 via mobile

Fantastic location in the heart of Palermo, close to great restaurants and quaint shopping district. So much character infused mix of latin cultures. Modern quiet hotel which was perfect for our stay. Friendly staff. Relaxing pool area and gym.

Helpful?
Thank Marisa I
Aspen H, Guest Service Agent at Aspen Square, responded to this review

Dear Mrs. Marisa, Thank you very much for choosing us for your romantic stay. We are glad you have enjoyed our service and location. We would be delighted to welcome you again, and we remain at your service. Kind regards, More 

Geneva, Switzerland
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 November 2014

Nice entrance, lady at the desk quite arrogant. We have found dirty bed linens and they have changed these quickly. The position of the hotel is quite ok. Just very noisy through the night and full of works nearby at the moment. Room has sufficient space. Sufficient the bath room. I would not stay more than one night, personally. Breakfast... More 

Helpful?
Thank E C
Aspen H, Guest Service Agent at Aspen Square, responded to this review

Dear Guest, We would like to thank you for your comments regarding your Aspen Square experience. We value your opinión since our main goal is to satisfy and exceed our guests’ expectations. Your comment about the linens and our Front Desk staff are being evaluated by the involved areas. We do hope you give us the opportunity to welcome you... More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 November 2014

The location was perfect - right in the heart of Palermo and close to the domestic airport (Aeroparque Jorge Newbury), just steps away from blocks and blocks of great restaurants, shops, etc. Beautiful, modern lobby and rooms. We did not have time to use the rooftop pool or fitness room but we checked them out and they were clean and... More 

Helpful?
Thank Anne N
Aspen H, Guest Service Agent at Aspen Square, responded to this review

Dear Mrs Anne, We are very happy to know you enjoyed your stay at Aspen Square Hotel. Thank you very much for choosing us and for sharing your nice comments with all of us. Your feedback is very important to us as we work hard every day in order to provide an outstanding service. We hope to welcome you in... More 

London, United Kingdom
Level Contributor
57 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 3 November 2014

This is a good "average" hotel. Well placed in the Palermo area near the Zoo, Botanic Gardens and Convention centre. Easy check in and happy to accommodate me early having arrived about 9:00 on the BA flight from London. adequate rooms with usual amenities, including tea, making facilities, but failed to top up the tea bags or provide instant coffee... More 

Helpful?
Thank Nicholas G
Aspen H, Guest Service Agent at Aspen Square, responded to this review

Dear Mr. Nicholas, We would like to thank your kind comments regarding your Aspen Square experience. We value your opinions as they are very important to us to improve our quality of service daily. Your comment about the tea service in the romos will be evaluated by the involved áreas, as well as the breakfast service. We would be delighted... More 

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Staying in Palermo

Neighbourhood Profile
Palermo
Best known as the largest neighbourhood in Buenos Aires, Palermo is divided into different quarters, each with its own unique identity. The high-end quarter is Palermo Chico, characterized by magnificent mansions, regal avenues, and exclusive apartment buildings, and home to the Museum of Latin American Art of Buenos Aires (MALBA), a favourite amongst locals. The largest park in the city, the Bosques de Palermo, is Palermo's most famous landmark and a popular destination for nature walks, picnics, rollerblading, and cycling. The scene becomes much trendier in Palermo Soho, a hip area known for its cool cafés and unique design stores, filled with shoppers on weekends; and Palermo Hollywood, renowned for the numerous restaurants, bars and nightclubs, which make it the preferred spot for nights out and special occasions.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Inspired on a modern minimalist architecture, and located in the heart of the exquisite Palermo Soho district, where art, fashion, and cuisine fuse in original avant-garde options; the new choice of Aspen Hotels surprises its guests with 83 spacious rooms and suites, and a 100% guaranteed satisfactory experience. ... more   less 

Additional Information about Aspen Square

Address: Calle Thames 2313, Buenos Aires C1425FIG, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Palermo
Price Range: €174 - €709 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Aspen Square 3.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Aspen Square Hotel Buenos Aires
Hotel Style:
#27 Family Hotel in Buenos Aires
#29 Business Hotel in Buenos Aires
#50 Romantic Hotel in Buenos Aires
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Questions & Answers

Here's what travellers have asked, with answers from Aspen Square staff and other travellers.
13 questions
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USA
over a year ago
New York City, New York
over a year ago

See all questions (13)

Questions? Get answers from Aspen Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Studio Terrace rooms on 1st floor are shielded from much of the street noise.”
  • View from the pool area looking toward the fitness center
  • View from the private terrace of Room 112
  • View from the private terrace of Room 112
  • View from the private terrace of Room 112, looking back toward the room itself
  • View of the private terrace from Room 112
  • Studio Terrace Room #112
  • View of the private terrace from Room 112
  • Studio Terrace Room #112
 of 5 bubbles BBinSEA, 16 Nov 2016 | Read review
“Noisy neighborhood. if u need silence chose room that does not face Thames. Or higher floor. I stayed on 3rd floor and it got a bit noisy.”
 of 5 bubbles julio721, 26 Apr 2016 | Read review
“Not beside the housekeeping room”
 of 5 bubbles ecsi2016, 5 Apr 2016 | Read review
“Basic room”
 of 5 bubbles JamesH27, 3 Mar 2016 | Read review
“Try to get higher up to get away from the street noise.”
 of 5 bubbles 154alank, 1 Mar 2016 | Read review
5 of 5
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