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Serena Hotel

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405 Reviews from our TripAdvisor Community

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Showing 170: English reviews
Sao Paulo, SP
Reviewed 6 September 2016

Serena is a non known hotel but a space of quiet and nice refugee in the middle of buenos Aires. The team is extremely nice. The ambience is good. Breakfast average, not exceptional but ok. The only minus is some repairs that the hotel is showing to be in need

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Helpful?
Thank Mafalda A
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Estimado Huesped, agradecemos sus comentarios, lo esperamos nuevamente, saludos cordiales

Buenos Aires, Argentina
Reviewed 29 August 2016

Stayed there for just one night for a quick get away and leisure time, and I can tell you my expectations were highly met. This place had great reviews from tourists from abroad, is close to everything, and got a great deal through booking. Everything was spot on!. Staff was friendly, rooms were large and clear, indoor pool areas is...

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1Thank MaluPena
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Estimado Huesped, agradecemos sus comentarios, lamentamos lo del wifi, fue una cuestion externa a nosotros por reparaciones de la fibra...

Atlanta, Georgia
Reviewed 17 August 2016

I returned from my second stay at The Serena where I found it two years ago: a warm cozy hotel with excellent rooms and a very friendly staff. We were fortunate that our rooms were ready for an early morning arrival. The staff at the Serena are very warm and friendly. The breakfast is very nice with great selections of...

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Helpful?
Thank ATLluxury
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Estimado, agradecemos nuevamente sus comentarios, gracias por hacernos saber que vamos por buen camino, nuestra mayor satisfacción es que vuelvan...

Madrid, Spain
Reviewed 14 July 2016

It is a nice and charming hotel very well located in Buenos Aires. Very close to downtown and the best neighbourhoods of the town. Rooms are just ok. The main issue has been that at the time of getting a taxi front desk doesn't help you and you must catch one at the street... not very helpful.

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1Thank pablo F
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Estimado Huésped, gracias por sus comentarios saludos cordiales

Switzerland
Reviewed 1 May 2016

Unknown quiet little hotel - I recommend Perfect hotel for leisure (location & price) Rooms : good Pubic area : nice Restaurant : poor, but OK. Price : very good deal for the location and the price-quality ratio is fantastic.

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Thank Sugus-le-Nain
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Estimado Huésped, muchas gracias por sus comentarios, lo esperamos nuevamente, saludos.

New York City, New York
Reviewed 26 April 2016

I stayed one week at Hotel Serena (my 3rd time) . Stuff is outstanding, very helpful .The hotel has a lovely room where you have breakfast every morning looking at a very pretty "patio' garden.Breakfast is V good : delicious fruit salad ,yummy "media lunas" , good coffee and they offer to make any kind of egg free of charge...

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Thank alejandra H
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Estimada Huésped, muchas gracias por sus comentarios, siempre tratamos de que sus próximas estadías sean aun mejores de las que...

Minnetonka, Minnesota
Reviewed 26 March 2016 via mobile

We stayed in this hotel twice in March and both times we were very pleased with service. The staff is outstanding, they were very helpful accommodating us. There is no coffeemaker in a room, however we were getting hot water any time without charge. Location is good too, we mostly walk or took taxi. Recoleta cemetery is in walking distance....

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1Thank Fatida
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Estimado Huésped, muchas gracias por sus comentarios, lo esperamos nuevamente, Saludos

Saint Louis, Missouri
Reviewed 21 March 2016

This was my second time staying at this boutique hotel in a wonderful neighborhood and lovely hotel setting. The service is outstanding as I injured my knee and the staff were so accommodating with frequent ice bags . The spa area and pool are inside and it was such a welcome relief and oasis. The hotel arranged a fantastic massage...

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1Thank Contessa925
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Estimado Huésped muchas gracias por sus comentarios, lo esperamos nuevamente , saludos

Houston-Tx
Reviewed 14 March 2016 via mobile

First time in this area, Retiro and the hotel is better than we imagine.Very comfortable room, nice WiFi, the AC works quiet , the staff is very friendly and kind. They have a nice pool and spa, very good breakfast and close to the mall , groceries stores, and minutes to the many attractions.

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2Thank Celita Louback W
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Estimado Huésped, muchas gracias por sus comentarios, lo esperamos nuevamente Saludos

Boston, Massachusetts
Reviewed 14 February 2016

I believe this hotel is adult only, so in case you're not sure, not family friendly. We happened to be traveling without our kids so I didn't ask, but saw a sign when we arrived. Interesting, I guess nice for business travelers (?). The rooms here were modern and nice. Nothing over the top, but clean, spacious and comfortable. Breakfast...

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3Thank walkaboutnyc
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Estimado Huésped, le agradecemos mucho sus comentarios, nos hace saber que vamos por buen camino y le agradecemos que nos...

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Staying in Retiro

Neighbourhood Profile
Retiro
Exquisite palaces and luxurious apartment buildings combine with art galleries and exclusive boutiques to make Retiro the perfect spot for those who enjoy sophistication. However, the non-stop foot traffic to and from Retiro train and bus terminals, accompanied by the myriad of trucks leaving and arriving at the port, mean this neighbourhood is never truly at rest. One minute you are walking down a street dotted with ornate mansions and luxurious shop windows and the next you find yourself surrounded by a sea of people racing to catch their train or bus. It is this juxtaposition of never-ending comings and goings and quiet, elegant luxury that defines Retiro, as well as Buenos Aires, a city where sharp contrasts are all around.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff

Additional Information about Serena Hotel

Address: Libertad 1617, Buenos Aires, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Retiro
Price Range: €159 - €198 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Serena Hotel 4*
Number of rooms: 34
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Hotel Style:
#18 Spa Hotel in Buenos Aires
#23 Romantic Hotel in Buenos Aires
#28 Luxury Hotel in Buenos Aires
#57 Business Hotel in Buenos Aires
#78 Family Hotel in Buenos Aires
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Questions & Answers

Here's what travellers have asked, with answers from Serena Hotel staff and other travellers.
1 question
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Questions? Get answers from Serena Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms are smaller, ask for the larger rooms.”
 of 5 bubbles 505Taste, 2 Jan 2017 | Read review
“Courtyard rooms are quieter”
 of 5 bubbles AdriAfrica, 27 Nov 2016 | Read review
“rooms facing the garden are quieter.”
 of 5 bubbles alejandraH9, 26 Apr 2016 | Read review
“This is a quiet street, but rooms over-looking the inside garden are best.”
 of 5 bubbles CST747, 9 Feb 2016 | Read review
“Our 5th floor room faced the front but we had no problem with street noise.”
 of 5 bubbles Needsavacation, 29 Oct 2015 | Read review
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