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Serena Hotel

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397 Reviews from our TripAdvisor Community

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Showing 163: English reviews
Saint Louis, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 March 2016

This was my second time staying at this boutique hotel in a wonderful neighborhood and lovely hotel setting. The service is outstanding as I injured my knee and the staff were so accommodating with frequent ice bags . The spa area and pool are inside and it was such a welcome relief and oasis. The hotel arranged a fantastic massage... More 

Helpful?
1 Thank Contessa925
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Estimado Huésped muchas gracias por sus comentarios, lo esperamos nuevamente , saludos More 

Houston-Tx
Level Contributor
333 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 191 helpful votes
Reviewed 14 March 2016 via mobile

First time in this area, Retiro and the hotel is better than we imagine.Very comfortable room, nice WiFi, the AC works quiet , the staff is very friendly and kind. They have a nice pool and spa, very good breakfast and close to the mall , groceries stores, and minutes to the many attractions.

Helpful?
2 Thank Celita Louback W
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Estimado Huésped, muchas gracias por sus comentarios, lo esperamos nuevamente Saludos More 

Boston, Massachusetts
Level Contributor
43 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 14 February 2016

I believe this hotel is adult only, so in case you're not sure, not family friendly. We happened to be traveling without our kids so I didn't ask, but saw a sign when we arrived. Interesting, I guess nice for business travelers (?). The rooms here were modern and nice. Nothing over the top, but clean, spacious and comfortable. Breakfast... More 

Helpful?
3 Thank walkaboutnyc
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Estimado Huésped, le agradecemos mucho sus comentarios, nos hace saber que vamos por buen camino y le agradecemos que nos... More 

Bologna, Italy
Level Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 10 February 2016

I stayed at the Hotel Serena in the first week of February 2016 for business needs. The experience was literally divine. The room was very large, the bedrooms was comfortable and decorated in taste. Always clean rooms and the reception service was always ready to respond about all my needs. The breakfast is GREAT, delicious croissants, fresh fruit salad, cold... More 

Helpful?
2 Thank stefanofratepietro
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Estimado Huésped, muchas gracias por sus comentarios y recomendaciones, esperamos que vuelva pronto, saludos cordiales. More 

Waunakee, Wisconsin
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 9 February 2016

We stayed here in November 2015 based on a recommendation from a cruise travel company. The location in Recoleta was perfect, allowing us to walk to the Cemetery, artist's fair, Teato Colon, Museo Nacional and nearby good restaurants. The desk staff was very friendly and made recommendations and arrangements for reservations at excellent restaurants. We are an older couple and... More 

Helpful?
Thank CST747
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Estimados, fue muy grato tenerlo como huéspedes, gracias por sus comentarios, los esperamos nuevamente y agradecemos sus recomendaciones, saludos cordiales. More 

Chicago, Illinois
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 February 2016

The Serena Hotel was a delight and a real find. On a small, quiet street in the Ricoleta area, this boutique hotel was both modern and cozy. There are only five or six rooms per floor and the rooms are large and clean with comfortable beds and large showers. Breakfast was included in the room rate and was nicely done... More 

Helpful?
Thank MD W
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Estimados Huésped, muchas gracias por sus comentarios, nos llenan de alegría saber que a disfrutado de su estadía y le... More 

Jamestown, RI
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 January 2016

Serena is a small, brlliiantly designed hotel that offers elegant design with great comfort and convenience. Its location in the Recoleta district is ideal. The hotel has a slightly Japanese feel - in the very best sense of that term.

Helpful?
Thank Eugene M
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Estimado Huésped, agradecemos mucho sus comentarios, seguiremos trabajando para mejorar en cada detalle y hacerlo sentir tambien como nos describe,... More 

USA
Level Contributor
267 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed 26 January 2016

Excellent location for Recoleta (cemetery maybe 10 minutes away?), Palermo and environs. Walkable streets that seemed friendly even after dark. Hotel staff very helpful with cabs, cars, etc. The hotel has a dark, cool, minimalist lobby and bar/breakfast room. Rooms are likewise but with comfortable beds and ample space. The bath has a walk-in shower of some strange design but... More 

Helpful?
Thank GaddisGadabout
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Estimado Huésped agradecemos sus comentarios, son muy útiles para nosotros, saber que estamos en el camino correcto, lo esperamos nuevamente,... More 

Cypress, Texas
Level Contributor
271 reviews
171 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
Reviewed 19 January 2016

Stayed one night prior to departure on a cruise. Loved that the hotel is adults only - nice and quiet. Very comfortable and well-located. Breakfast was ample even without hot items. Lovely pool area. Some of the room furnishings are a bit tired and worn but all around a nice stay.

Helpful?
Thank brngckn
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Estimado, muchas gracias por sus comentarios, lo esperamos nuevamente, Saludos More 

London, United Kingdom
Level Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 12 January 2016 via mobile

We were immediately greeted by a friendly staff member the minute our cab pulled up outside the door which was reassuring Walking into the clean, cool, lovely smelling lobby was blissful. Beautifully decorated as well. The bed was very comfortable and the room was very spacious. The hotel was situated in a nice street and area. Breakfast was adequate and... More 

Helpful?
Thank 51Wendy
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Estimado huésped, muchas gracias por sus comentarios, con respecto a la hora del cierre del bar, habitualmente cerramos 00:00 hs.... More 

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Staying in Retiro

Neighbourhood Profile
Retiro
Exquisite palaces and luxurious apartment buildings combine with art galleries and exclusive boutiques to make Retiro the perfect spot for those who enjoy sophistication. However, the non-stop foot traffic to and from Retiro train and bus terminals, accompanied by the myriad of trucks leaving and arriving at the port, mean this neighbourhood is never truly at rest. One minute you are walking down a street dotted with ornate mansions and luxurious shop windows and the next you find yourself surrounded by a sea of people racing to catch their train or bus. It is this juxtaposition of never-ending comings and goings and quiet, elegant luxury that defines Retiro, as well as Buenos Aires, a city where sharp contrasts are all around.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff

Additional Information about Serena Hotel

Address: Libertad 1617, Buenos Aires, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Retiro
Price Range: €162 - €195 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Serena Hotel 4*
Number of rooms: 34
Reservation Options:
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Hotel Style:
#16 Spa Hotel in Buenos Aires
#23 Romantic Hotel in Buenos Aires
#29 Luxury Hotel in Buenos Aires
#58 Business Hotel in Buenos Aires
#79 Family Hotel in Buenos Aires
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Questions & Answers

Here's what travellers have asked, with answers from Serena Hotel staff and other travellers.
1 question
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Questions? Get answers from Serena Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Courtyard rooms are quieter”
 of 5 bubbles AdriAfrica, 27 Nov 2016 | Read review
“rooms facing the garden are quieter.”
 of 5 bubbles alejandraH9, 26 Apr 2016 | Read review
“This is a quiet street, but rooms over-looking the inside garden are best.”
 of 5 bubbles CST747, 9 Feb 2016 | Read review
“Our 5th floor room faced the front but we had no problem with street noise.”
 of 5 bubbles Needsavacation, 29 Oct 2015 | Read review
“Quiter on the garden side of the hotel”
 of 5 bubbles 693debbiet, 14 Aug 2015 | Read review
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