Incredible service, beautiful well designed rooms, definitely stay here if you visit Buenos Aires. I have stayed at a lot of Accor hotels and this one does stand out. The staff were all brilliant and nothing was too much trouble. Great recommendations and local tips. Thanks especially to Diego.
I can’t find fault with this hotel. Small boutique feel with spacious rooms. The friendly staff was very attentive at breakfast and helping us make plans. A great location close to so many neighborhoods and attractions. Make time for a drink in the lobby bar in the afternoon/evening - good scene.
The hotel is fantastic. I know Buenos Aires very well and can say this is one of the best hotel to stay in the city. Location: excellent Breakfast: outstanding, can't find better Staff: very friendly personnel, reception, restaurant, housekeeping, everybody is very kind and friendly. Room: I had a junior suite 10th floor park view and the room is excellent, the view is beautiful speciallyat night. I do recommend this hotel for your stay in Buenos Aires.
I stayed here for 6 nights recently and chose the hotel for its location but also I had stayed at some wonderful MGallery hotels in the past. It literally cannot be faulted. Everything is top notch. Huge, wonderful rooms, big bathrooms, modern, tasteful, comfortable, great beds, all amenities you need. Then the most hospitable staff that entertained me practising my Spanish. Everyone from reception to the breakfast room, dining room and bar were amazing. Dinner was top notch and well priced and I loved whiling away my evenings at the bar with Maximo and Julia who was told me so much about Buenos Aires, Argentina and cocktails. I would wholeheartedly recommend the Palladio and will definitely stay here again when I return to Buenos Aires. Realmente fue un placer. Muchísimas gracias a todos y todas.…
This is really the best hotel we ever had. The rooms, the staff, the location, the food, the gym. Everything was beyond expectation. Rooms are specious and very clear. The staff afe very friendly and helpfull. The breakfast is wonderful. Location is at the very center.
Excellent location in the center of Recoleta. There is a nice park in front of the hotel.It is a modern hotel with efficient and friendly staff. Our room was large and comfortable (we qualified for an upgrade). Both,the buffet breakfast and the food at the restaurant are very good. We were highly satisfied with the stay.
The room was really big and fresh. Bathtubs and a big shower with nice amenities. The front desk staff was really good. The breakfast was nice, but I would like a few more options for eggs. Great cappuccino. The location was nice and it felt like a safe area. Some good restaurants close by.
We have just returned from an extremely challenging family holiday. First of all, our flight was delayed for a full 24 hrs and rebooking for the next one was a nightmare. When we did catch our flights BA proceeded to lose our bags after assuring us that we would have them. So after 48 hrs of wearing the same clothes we were stuck for a further 48 hrs without our luggage. The icing on the cake was testing positive for Covid right before our planned trip to Uruguay. After two years of very carefully avoiding infection. We then proceeded to spend several unplanned days at Palladio MGallery. None of us wants to find ourselves in the position of having a much anticipated trip ruined by circumstances beyond our control. It could've been a truly horrendous situation were it not for the kindness and professionalism of the team at the Palladio. A special thanks to Diego - who was the best concierge we've ever had the good fortune to meet - along with Valentina, Carolina, Marcella and Alejandro. And the lovely Tomas who took our bags to our room. And apologies to all those whose names I am forgetting. Messages sent prior to our arrival were answered quickly and clearly. Nothing was ever too much trouble. When we did arrive we were made to feel incredibly welcome. Given a lovely room with a wonderful view of the park across the road, and shown a lot of kindness. We were smelly, tired and not feeling 100%. I thought I was suffering from awful hayfever. Diego helped check on our missing baggage, arranged a wonderful tour guide (Dario was superb and will forever hold a place in our hearts), organised PCR testing for us, went shopping to get us some home comforts during our confinement at the hotel. He and the rest of the Palladio team were extraordinary. They showed us the very best of Argentinian hospitality and were wonderful representatives for their brand. The breakfast was delicious with wonderful choice and variety. The pool was a great source of pleasure for our 11&12 yr old sons when they were able to use it. The whole team brightened up a very bad experience for us. The hotel truly deserves its 5 star status. It is elegant and understated and enjoys a good location. We hope to return for a healthy visit to Buenos Aires sometime in the not-too-distant future! We wholeheartedly recommend the Palladio MGallery. What a wonderful team - full of warmth and welcome. Thank you all.…
Great location. Friendly staff always ready to help with recommendations. Modern facilities. Excellent breakfast. Nice pool on the rooftop. In the heart of the city. Couldn’t ask for a better place to spend a few days in Buenos Aires.
Our stay at the Palladia M Gallery hotel was perfect! The staff was wonderful, courteous and friendly. Our concierge Diego went above and beyond to assist and make sure our stay was amazing. We had champagne waiting for us with a hand written note upon arrival in our room. We spent weeks via email and WhatsApp with him discussing dinner reservations and activities in the city. He was more than accommodating and exceeded our expectations.