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Ottoman Palace Antakya

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Traveller (242)
Dining (33)
Room & Suite (17)
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Overview
  • Excellent70%
  • Very good16%
  • Average7%
  • Poor3%
  • Terrible4%
Travellers talk about
“star hotel”(4 reviews)
“main city”(2 reviews)
“thermal spa”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (468)
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21 - 25 of 35 reviews
Reviewed 23 November 2014 via mobile

We visited the hotel with my wife on our honeymoon. During the check in no information was given that thermal pool for couples was out of service. We had to use the thermal seperatly until the next evening. On the second day someone tryed to...More

3  Thank Ediz K
Management response:Responded 4 November 2016

Dear Guest Ediz Thank you very much for reviewing our hotel. We constantly work on improving our guests’ satisfaction; therefore, your feedback, positive or negative, helps us to see our product through the eyes of our guests and is highly valuable to us.Please call our...More

Reviewed 18 June 2014

When you consider yourself; It seems to me that now !.. Despite my absence .. about two months between 01/08 to 03/05 / 2014 since I arrived in the third week of November 2013 with my team, which has repeatedly changed .. I began our...More

1  Thank suliman a
Response from AntakyaOttomanPalace, Halkla İlişkiler Müdürü at Ottoman Palace AntakyaResponded 20 June 2014

First of precious our guests and the hotel guest satisfaction Our understanding of quality standartimizal for your comment upset that we're not incompatible would like to state that I lived in during your stay that you disturbance, the hotel will be evaluated carefully by our...More

Reviewed 3 June 2014

Overall quite a good Hotel. The room was clean and of a good size, Although it is classed as a 5 star hotel I find this a little doubtful.An average 4 star would be a better rating. I was very disappointed in the dining facilities...More

1  Thank MikeNewell
Response from AntakyaOttomanPalace, Halkla İlişkiler Müdürü at Ottoman Palace AntakyaResponded 5 June 2014

Dear Guest; Thank you for your comments you have made.Your opinion is very important to us.Afterwards, missing reports as soon as possible to accomplish our respects.

Reviewed 1 January 2014

We attended as walk-in without prior reservation ; was night time and cold, coming from Gaziantep ; Litigants / disputants teams ( unjoinable ) Or without wise team leader ! .. Unfortunately we came on a humanitarian mission to help the Syrian refugees ? ?...More

1  Thank suliman a
Response from AntakyaOttomanPalace, Halkla İlişkiler Müdürü at Ottoman Palace AntakyaResponded 19 January 2018

Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us.ooking forward to see you again in the near future. GÜNGÖR GROUP COMPANIES CHAIRMAN AST. EXECUTIVE MANAGER&PR MANAGER

Reviewed 13 December 2013

My husband and I have stayed at the Ottoman Palace Hotel around five times so far during the past two years and twice fall of 2013. We have visited and tried several other hotels in this region (Hatay, Gaziantep, Iskenderun, Dörtyol, etc.) and we are...More

1  Thank Ibn_Batutas
Management response:Responded 4 November 2016

Dear Guest BATUTAS, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Yasemin OSMANOĞLU PA TO CHAIRMAN & PUBLIC RELATIONS MANAGER Güngör Ottoman Palace Thermal SPA and Congress | Antakya | Hatay,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Hot Tub
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Indoor pool
Outdoor pool
Details
Price range
US$72 - US$112 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$72 - US$112 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (242)
Dining (33)
Room & Suite (17)
Pool & Beach (6)
Family and Play Areas (8)
Business Centre & Event Rooms (2)
Questions & Answers
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Frknerts
24 July 2015|
AnswerShow all 2 answers
Response from AntakyaOttomanPalace | Property representative |
Değerli misafirimiz; Güngör Ottoman Palace Otelimizi tercih ettiğiniz ve değerli vaktinizi ayırarak göstermiş olduğunuz ilgi,ankete vermiş olduğunuz cevaplar için teşekkür ederiz. Değerli yorumlarınız bizim için önemlidir... More
0
Votes
Google Translation
Room Tips
"The hotel room is not that urgent, any room is about the same quality and it is satisfactory"
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"All rooms looked lovely"
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"Higher level rooms are more quieter and seesighting"
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"7th floor more quieter rooms with balcony (Warning, due to office of active hotel manager at 724), corners..."
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