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IC Hotels Santai

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IC Hotels Santai
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1,803 Reviews from our TripAdvisor Community

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Showing 331: English reviews
london
Reviewed 1 week ago via mobile

I haven't been there yet but I just wanted to mention how great the communication has been prior to making my group booking. Special thanks to Tatiana for coming back to me in timely manner, answering my questions and concerns. Keep up the great work reservation team. I'll follow up a further review after my trip in August. Looking forward...

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Helpful?
Thank shumms
tatianaevren, Misafir ilişkileri at IC Hotels Santai, responded to this review

Dear shumms First of all we would like to thank for choosing IC Hotels Santai for your holiday. We would be happy to welcome you soon . Kind regards, İC HOTELS Santai Guest Relations Department

Uzumlu, Turkey
Reviewed 1 week ago

Came for a New Year break and gala dinner. The room was very clean, modern and spacious. Had obviously had a refurb a little while ago, although the door/window units were not replaced as they let in sound and draughts. Excellent facilities in the room with a free mini bar and toiletries, although the walls are paper thin and noise...

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Helpful?
1Thank Uzum54
tatianaevren, Misafir ilişkileri at IC Hotels Santai, responded to this review

Dear Uzum54 First of all we would like to thank you for your comment. Thank you very much for those kind words about our hotel, service . Your opinion plays an important role for us, we always welcome new proposals and wishes. We informed the related department managers about some negative points which you wrote in your comment. Your good...

Reviewed 3 weeks ago via mobile

The hotel was very modern, busy, clean and very friendly staff. All could speak English perfectly. The rooms are large and comfortable. The pool side area is a great sun trap and very pretty with tall trees. The buffet style was excellent with an extensive selection.

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Helpful?
Thank TravelerExplorerD
tatianaevren, Misafir İlişkileri at IC Hotels Santai, responded to this review

Dear TravelerExplorerD Thank you for your feedback. We were happy to contribute to a memorable experience for you, as well as to hear that you loved the hotel, personal and had a fully enjoyable time with us. Looking forward to have a pleasure of seeing you again at IC HOTELS Santai Kind regards, İC HOTELS Santai Guest Relations Department

Bishkek, Kırgızistan
Reviewed 23 November 2016 via mobile

The hotel has amazing parks for kids. From May till 10th of November, you can swim. The weather is amazing. The hotel quality is really one of the best in Antalya. The service is satisfactory. The staff is helpful.

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Helpful?
Thank TROPOSHFERE
tatianaevren, Misafir ilişkileri at IC Hotels Santai, responded to this review

Dear TROPOSHFERE First of all we would like to thank you for your comment. Thank you very much for those kind words about our hotel, service and staff. Your opinion plays an important role for us, we always welcome new proposals and wishes. All our hotel staff is always happy to you and for our new guests. Looking forward to...

Liverpool, United Kingdom
Reviewed 18 November 2016 via mobile

Had a great holiday. We upgraded to a swim up villa it was definitely worth the extra cost. Room was fab and we had use of the club house. All the staff were friendly and helpful Try all the restaurants they are all worth a visit Hotel is great for families !! Will be definitely going back ! 😀

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Helpful?
Thank Lisssacarney C
tatianaevren, Misafir ilişkileri at IC Hotels Santai, responded to this review

Dear Lisssacarney C Thank you for your feedback. We were happy to contribute to a memorable experience for you, as well as to hear that you loved the hotel, and had a fully enjoyable holiday with us. Looking forward to have a pleasure of seeing you again at IC HOTELS Santai Kind regards, İC HOTELS Santai Guest Relations Department

Cardiff, United Kingdom
Reviewed 15 November 2016 via mobile

Superb hotel, large rooms, very nicely decorated, beautiful beach and gardens, numerous swimming pools both outdoors and indoors. Also a good size aqua park for the summer. Excellent service and very polite and helpful personnel. All inclusive service is really all inclusive with round the clock buffets of superb quality food. May be the best buffets I have ever seen...

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Helpful?
Thank tarekmsalehs
tatianaevren, Misafir ilişkileri at IC Hotels Santai, responded to this review

Dear tarekmsalehs First of all we would like to thank for choosing IC Hotels Santai for your holiday. Also we thank you for taking your valuable time to inform us about your experiences in IC Hotels Santai. We are happy to hear from our guest as their comments are vital for us to improve ourself. Your kind comments will improve...

Reviewed 14 November 2016

We visited IC Santai in September as family of 5. Arrived very late - tired and hungry and were delighted when reception told us, that the late dinner is being served every night 11pm to 1am. Our room was lovely - adults room interconnected with kids room (kids suite). Grounds of the hotel are beautiful and very well looked after....

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Helpful?
Thank Justina J
tatianaevren, Misafir İlişkileri at IC Hotels Santai, responded to this review

Dear Justina J. First of all we would like to thank you for your comment. Thank you very much for those kind words about our hotel, service and staff. Your opinion plays an important role for us, we always welcome new proposals and wishes. We informed the related department managers about some negative points which you wrote in your comment....

Glasgow, United Kingdom
Reviewed 9 November 2016 via mobile

We spent a week here in October and had a fantastic time the rooms are big and spotless the food was great and there was plenty of choice with something to suit all tastes the staff are very helpful and attentive in the hotel especially the animation team we will definitely go back again

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2Thank jim1816
tatianaevren, Misafir ilişkileri at IC Hotels Santai, responded to this review

Dear jim1816 First of all we would like to thank for choosing IC Hotels Santai for your vacation. And also thank you for posting your review here on TripAdvisor. We were glad to hear that it was fabulous holiday. It would be a pleasure for us to welcome you and to serve you again. Kind regards, İC HOTELS Santai Guest...

Reviewed 3 November 2016

to me 17 SepDetails We stayed for 2 weeks in August and it was our first visit to the hotel. On arrival check in went fine. Staff were helpful and gave us the information we required. We had a family suite for the 5 of us, which was basically 2 interconnecting rooms. The kids had a bunk bed, a low...

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Helpful?
1Thank victoria h
tatianaevren, Misafir ilişkileri at IC Hotels Santai, responded to this review

Dear Victoria h, Thank you for taking your time to inform us about your comment. We do appreciate hearing from our guests, as their comments are vital for us to continue improving our ccommodations. We are happy that your expectations had met with our service quality. We hope to serve you again. Please do not hesitate to contact us before...

Jeddah, Saudi Arabia
Reviewed 24 October 2016

We enjoy it in santai i will come again inshallah everything is good but i dont like senior sweet because its have problem woth AC i wish if i come again u will be do something to make me happy thank u

Review collected in partnership with this hotel
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Thank leen_vi
tatianaevren, Misafir ilişkileri at IC Hotels Santai, responded to this review

Dear leen_vi Thank you for taking the time to review your vacation at IC HOTELS Santai. With regret we were reading that the hotel did not fully meet your preferences. We sincerely hope that the vacation in our hotel left you some pleasant moments to remember and would always be glad to see you again in any of our hotels....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
IC HOTELS Santai Family Resort, member of IC HOTELS chain is a five star hotel, located in Belek, Antalya on a 94240 m² area and presents “Ultra All Inclusive” and “VIP Service”. The Hotel is 40 km away from Antalya City Center and 30 km away from the Airport. Constructed on a large landscape, the facility introduces its guests a diverse and a longing holiday with its manicured gardens and walking paths, decorative and leisure swimming pools. To make its guests' stay as comfortable as possible, IC HOTELS Santai Family Resort established "NICO Kids Club " with its sleeping units, game halls, education and skill development centers, swimming pools, aqua game pools, water slides and natural parks. ... more   less 

Additional Information about IC Hotels Santai

Address: Uc Kum Tepesi Mevkii, Belek 07500, Turkey
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Belek
Price Range: €75 - €222 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — IC Hotels Santai 5*
Number of rooms: 510
Reservation Options:
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Also Known As:
Ic Hotel Belek
Ic Santai
Hotel Style:
#2 Best Value Hotel in Belek
#17 Business Hotel in Belek
#17 Spa Hotel in Belek
#17 Family Hotel in Belek
#21 On the Beach Hotel in Belek
#23 Luxury Hotel in Belek
#31 Romantic Hotel in Belek
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Questions & Answers

Here's what travellers have asked, with answers from IC Hotels Santai staff and other travellers.
189 questions
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Questions? Get answers from IC Hotels Santai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Swim up villa are value for money”
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