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Isabelle Royale Hotel

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Isabelle Royale Hotel
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129 Reviews from our TripAdvisor Community

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Showing 96: English reviews
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Reviewed 1 week ago

Hotel choosed for the proximity with the airport. The room are very small, The bathroom is so small that was difficult take the shower. Better do not talk about the cleanliness having found roaches! Most of the rooms overlook a neighborhood really degraded (very sad to see the shacks. The staff at the reception is well organised and friendly and...

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Helpful?
1Thank Angelo O
Sales I, Front Office Manager at Isabelle Royale Hotel, responded to this review

Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced, we are truly sorry for the inconvenience.

Lucena City, Philippines
Reviewed 1 week ago

Don't get fooled A/C not working well Hard to find The only good thing is that the staff are nice There are better hotels with the same price or even cheaper If u don't have your own car sorry for yoh We didn't sleep well it's awfully hot bec of the a/c can't even cool a very small room

Review collected in partnership with this hotel
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Helpful?
Thank TopherFausto
Sales I, Front Office Manager at Isabelle Royale Hotel, responded to this review

Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade the air condition in the rooms.

Frankfurt, Germany
Reviewed 2 weeks ago

the shuttle to the airport was right in time. well done. the room service gives some room for improvement. breakfast was good in relation to the price paid for the room incl. breakfast. the aerea around is not the nicest but you can reach everything needed easy by taxi or tricicle. we would use it again.

Review collected in partnership with this hotel
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Helpful?
Thank andy_geissler
Sales I, Front Office Manager at Isabelle Royale Hotel, responded to this review

Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

Chinatown, Singapore
Reviewed 3 weeks ago

Despite billing its airport shuttle service, if you have an early flight don't bother. They won't let you use it. Instead they'll call you a cab at your own expense. They also struggled to make change for us. The room was ok, but few outlets.

Review collected in partnership with this hotel
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Helpful?
Thank davehE3337TW
Sales I, Front Office Manager at Isabelle Royale Hotel, responded to this review

Thank you for your feedback. We apologize that we were not able to provide this service to you as the airport shuttle is a first come first serve basis. We will make sure that we will provide this service on your next visit should you wish to give us a second chance. Thank you.

Reviewed 4 weeks ago

It wasn't terrible at all. It was just FINE. If you're saving and you are opting for a cheap place to stay for a while, this is a good place. The staff and the receptionist were very nice and approachable. Cleanliness:7/10. Breakfast:6/10. The wifi was only available for free at the main lobby. If you want to have a wifi...

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Helpful?
Thank Patricia E
salesisabelleroyale, Manager at Isabelle Royale Hotel, responded to this review

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.

Slovakia
Reviewed 4 October 2016

I stayed in this hotel for one night, after long flight to Manila. + This accomodation is only 10 minutes from the airport and I had arranged a free shuttle to the hotel. + Ordinary breakfast (eggs, toasts, butter, jam, coffe) included in room rate. + Clean and spacious rooms. + Fridge and small sink in the room. - Wi-fi...

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Helpful?
1Thank Adrien_obb
salesisabelleroyale, Front Office Manager at Isabelle Royale Hotel, responded to this review

I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

Los Angeles, California
Reviewed 24 August 2016

I was really just on a hotel binge, to stay at as many budget hotels as I could, to get an idea of where I want to stay for future trips to the Philippines. Most of my selections have been spot on, where I was not unhappy with my decision. This one however, might fall into the disappointed category, as...

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1Thank grusan0
North Carolina
Reviewed 16 August 2016

Even just staying to sleep there at night is terrible. Even if you are on a tight budget, try to find something else or spend a little more. Pros: Easy to get a taxi or tricycle, close to airport, breakfast, gated w/security guard Cons: Roaches, tiny bathroom, roaches, small beds, other bugs

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1Thank Pamela A
Reviewed 3 June 2016

Isabelle Royal (Isabelle Gardens) is located south of the airport. The included airport pick up is a joke! When i arrived, there was nobody with a sign at the airport. Also outside there is no car with "Isabelle" printed on it. On the time i booked this hotel i asked also about the airport pick up, but i got no...

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1Thank Heiko K
Newcastle, New South Wales, Australia
Reviewed 20 May 2016

I was very impressed with the convenience, value and reasonable comfort of this hotel for an overnight stop over in Manila. The rate included pick up from the airport and breakfast. Unfortunately the remote control of the TV did not work and there were no cups and glasses until we requested them but for what it was it was okay.

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Helpful?
Thank Russell C

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Amenities

Highlights
  • Free Internet
  • Free Parking
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
Services
  • Airport Transportation
  • Free Parking
  • Breakfast included
  • Breakfast Available
Official Description (provided by the hotel)
Isabelle Royale Hotels wants to provide clean and comfortable rooms that are also easily accessible and affordable. We believe that staying at quality accommodations do not need to be expensive, and that the best of the basics are what smart travellers look for. We envision an affordable and hassle-free travel experience that everyone can enjoy. ... more   less 

Additional Information about Isabelle Royale Hotel

Address: E. Rodriguez Ave | Moonwalk, Paranaque, Luzon 1709, Philippines (Formerly Isabelle Royale Paranaque)
Region: Philippines > Luzon > Metro Manila > Paranaque
Price Range: €18 - €31 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Isabelle Royale Hotel 3*
Number of rooms: 50
Reservation Options:
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Also Known As:
Isabelle Garden Hotel Paranaque
Isabelle Garden Hotel And Suites
Isabelle Royale Hotel Metro Manila/Paranaque, Philippines
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Questions & Answers

Here's what travellers have asked, with answers from Isabelle Royale Hotel staff and other travellers.
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Toronto, Ohio
over a year ago

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Questions? Get answers from Isabelle Royale Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Change a/c”
 of 5 bubbles TopherFausto, 16 Feb 2017 | Read review
“suite rooms are good for a couple, from my experience.”
 of 5 bubbles P6265MYpatriciae, 28 Jan 2017 | Read review
“Wifi is free in the lobby area only.”
 of 5 bubbles Warren_Pontimayor, 25 Dec 2015 | Read review
“rooms on the higher floor are much better”
 of 5 bubbles 8t_traveller, 9 Nov 2015 | Read review
“Value for money”
 of 5 bubbles shakerattle79, 6 Jul 2015 | Read review
5 of 5