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Lagoon Beach Hotel & Spa

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Lagoon Beach Hotel & Spa
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1,235 Reviews from our TripAdvisor Community

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Showing 1,123: English reviews
Cape Town Central, South Africa
Reviewed 19 September 2016

Lagoon Beach Hotel is well located, has a stunning view of Table Mountain and is right on the beach. The standard room is beautifully decorated and comfortable for two people to share. The breakfast was delicious with a great variety for everyone.

Review collected in partnership with this hotel
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Helpful?
Thank TracyLynne14
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Dear TracyLynne14, Thank You for taking the time in posting a review on TripAdvisor, we appreciated it very much. It's always a pleasure reading positive comments & responses and we are thrilled your enjoyed your stay with us. We look forward to welcoming you back to Lagoon Beach Hotel. With kind regards, Maggie Lloyd

Johannesburg, South Africa
Reviewed 19 September 2016

The hotel is at a beautiful place, the staff is friendly and very helpful. we really enjoyed our stay and would definitely come back or recommend the place to my friends and family. Thank you so much and also the travel desk was very helpful

Review collected in partnership with this hotel
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Helpful?
Thank tebogom530
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Dear Tebogom530, Thank You for your review posted on TripAdvisor regarding our property. We value your response and overjoyed that you had a brilliant experience and stay with us. We pride ourselves in giving our guests only the best and for continuous improvement on our service delivery. Thank you again for your response. With kind regards, Maggie Lloyd

Cape Town, South Africa
Reviewed 18 September 2016

Perfect location, clean rooms, helpful staff and contemporary furnishing gives this hotel a lovely feel... However, the breakfast was a terrible experience. The egg station - where you order omelettes or fried eggs - is a hidden box. You see the face of the chef and nothing else. Ordered 2 omelettes ... Chef mentioned that she is struggling to get...

Review collected in partnership with this hotel
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Helpful?
1Thank nurh491
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Dear Nurh491, Thank you for your beautiful response to our property and taking the time in writing your review. We are so sorry that you had a bad experience at breakfast and we have addressed your concern with our Breakfast Chef. We pride ourselves in serving the freshest of product and assure you our quality standards are checked daily. With...

Vienna, Austria
Reviewed 18 September 2016

The view from the hotel is quite nice - especially if the evening and on clear days. It is located right on the beach and very nice for walking at low tides. The food in the restaurant and bar is only okay. They could do much better. I ate there for breakfast, some lunches, and a dinner. (dinner and lunch...

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Helpful?
Thank Globalreviewer12
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Dear Globalreviewer12, Thank You for taking the time in reviewing our property and services offered. I am pleased to say that we have recently upgraded our internet services specifically to certain rooms where we were aware of the problem. With regards to the meals on offer, we have our Bar & A La Carte menus available and these are completely...

Milnerton
Reviewed 18 September 2016

I enjoyed my stay at Lagoon Beach. All staff members were very successful and the rooms were in a excellent condition. I loved the bar and restaurant services. I would recommend that the gym services are increased. I could not use the equipment as all of the equipment was out of order.

Review collected in partnership with this hotel
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Helpful?
Thank 703jacquelinek
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Dear Ms Kallis, We thank you for your most valued feedback and assure you that we strive to always give our guests the best service Cape Town has to offer. We noted your concern and can assure you that everything is in working order. We apologise for any inconvenience this may have caused you whilst you visited our property and...

Rotterdam, The Netherlands
Reviewed 14 September 2016

As a regular visitor, I can recommend this hotel to everyone, business or leisure. The restaurant and gym are ok, but there is definitely room for improvement, the rest of the hotel is excellent! The people working in this hotel are the best!!

Review collected in partnership with this hotel
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Helpful?
Thank 276robink
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Dear 276robink Thank you for taking the time to write a review and sharing it with the Tripadvisor community. I am very pleased to read that you have enjoyed your stay with us, if you would be so kind to email me directly with the improvements that can be made in the restaurant I would gladly appreciate it. guestservices@lagoonbeachhotel.co.za Thank...

Lusaka, Zambia
Reviewed 11 September 2016

As requested based on survey given and to the best of my comparison with our facilities that I have been to. This is the final encounter though with Lagoons brand. I think I will find time again when I am in CPT to be there.

Review collected in partnership with this hotel
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Helpful?
Thank 624mumbim
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Dear 624mumbim Thank You for taking the time to write a review and sharing it with the Tripadvisor community. I am pleased to read that you have found our hotel and facilities to your satisfaction and we trust that you will be back soon in the near future. Thank You once again for your contribution. Kind Regards Martin Vorster Guest...

South Africa
Reviewed 10 September 2016 via mobile

What a marvelous place to stay. Everything from arrival to departure went flawless. Rooms are beautiful and clean with all necessary amenities. And to top it all off, their breakfast is THE BEST. Anything and everything you can wish for to start your day. Onsite parking is free and safe. Will definitely stay here again anytime. Please keep up whatever...

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Helpful?
1Thank NeedSleep2015
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Dear NeedSleep2015 Thank You for taking the time to write such and positive and upbeat review and sharing it with the Tripadvisor community. I am so pleased to read that you have enjoyed your stay with us and that we could make it such a memorable experience, we trust that this will not be the last visit to our Hotel...

Reviewed 10 September 2016 via mobile

From the moment we entered the hotel the staff were friendly, helpful and could not do enough for you. Started with a brilliant upgraded room, followed by an ongoing excellent service by the majority of the staff. Staff in the bar get a special mention I could walk by reception and by the time I was at the bar they...

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Helpful?
1Thank Marc L
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Dear Marc L Thank you for taking the time out of your schedule to write a review and sharing it with the Tripadvisor community. I am very pleased and happy to read that your have enjoyed your stay with us and that our staff could make it a memorable one. Our staff always try to the best of there abilities...

Randburg, South Africa
Reviewed 9 September 2016

Beautiful apartment but needs work. The apartment is spacious and with a nice location and view Most of the cups and plates are cracked and grouse to use. The beds linen and pillows are very comfortable. NO WI-FI and No DSTV The unit is equipped with a Washing Machine , Tumble dryer and Dishwasher

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Helpful?
Thank alwyn1_12
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Dear alwyn1_12, We thank you for your feedback received and value your insightful comments. We apologise for any inconvenience you may have been caused during your stay in an apartment and the matter has received our urgent attention. We look forward to welcoming you to Lagoon Beach Hotel. Kind regards, Maggie Lloyd

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Lagoon Beach Hotel offers unequalled vistas of Table Mountain and Atlantic Ocean. Immersed in an atmosphere of contemporary minimalist design and neutral tones, reflecting the natural surrounding environment. Decor is typical of a stylishly appointed modern city hotel. The hotel's 32 beach frontage deluxe suites offer a breathtakingly unique oceanside experience. Ten minutes from Cape Town's Waterfront, with direct access to the beach. Abalone Brassiere is a culinary delight to savour. ... more   less 

Additional Information about Lagoon Beach Hotel & Spa

Address: Lagoon Gate Drive, Lagoon Beach, Milnerton 8000, South Africa (Formerly Lagoon Beach Hotel & Apartments)
Region: South Africa > Western Cape > Cape Town > Milnerton
Price Range: €106 - €225 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lagoon Beach Hotel & Spa 4*
Number of rooms: 211
Reservation Options:
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Also Known As:
Lagoon Beach Hotel And Apartments
Lagoon Beach Milnerton
Lagoon Beach Hotel Apartments
Lagoon Beach Apartments
Lagoon Beach Hotel & Spa Cape Town/Milnerton, South Africa
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Questions & Answers

Here's what travellers have asked, with answers from Lagoon Beach Hotel & Spa staff and other travellers.
13 questions
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Questions? Get answers from Lagoon Beach Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room that is sea facing”
 of 5 bubbles petergS2623DU, 16 Feb 2017 | Read review
“Great Hotel \ Quiet Beach However rooms are a little tired”
 of 5 bubbles niven2017, 13 Feb 2017 | Read review
“Ocean views are a must because the view is spectacular”
 of 5 bubbles travello_11, 10 Feb 2017 | Read review
“Did not ask for a room with a view but were still able to see the sunset and ocean!”
 of 5 bubbles 861suhanib, 18 Jan 2017 | Read review
“Don't waste your money on a "sea view" room - or if you do - know that it is not at all a direct view.”
 of 5 bubbles mbrewin1, 12 Jan 2017 | Read review
5 of 5