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Conrad Pezula

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#7 of 30 Hotels in Knysna
Certificate of Excellence
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1 room 2 adults 0 children
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Conrad Pezula
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771 Reviews from our TripAdvisor Community

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Showing 640: English reviews
Annapolis, Maryland
Reviewed 11 October 2016 via mobile

We just spent 2 nights at Conrad Pezula and were treated to a first class experience! The rooms were like suites and very comfortable. The staff and management were universally friendly and accommodating. You have to take a shuttle or taxi to get into Knysna, but it is readily provided at the hotel. The breakfast was also delicious. Highly recommended!

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Helpful?
1Thank judyolsonann
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear judyolsonann, Thank you for your wonderful review and for choosing stay at Conrad Pezula again. It was a pleasure having you with us and we are grateful for your feedback. I am proud that theexperience you and your family received was excellent and you that you were made to feel welcome. We trust that you will visit us again...

Abu Dhabi, United Arab Emirates
Reviewed 8 October 2016 via mobile

We had a wonderful stay at the Conrad Pezula. Since the hotel doesn't have a lounge we were offered free drinks and canapés at the bar. Our room was huge and had a nice fireplace in front of the bed. After calling the reception a staff member was there in no time to light the fire. The breakfast buffet was...

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Thank ClaudiaAUH
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear ClaudiaAUH, Thank you for posting your fantastic review of your recent stay here with us. I was delighted to read of your experience here at Conrad Pezula. I was immensely pleased to read of your satisfaction regarding your suite and all that it has to offer. Thank you again for the five star review and I look forward to...

Reviewed 5 October 2016 via mobile

I spent 2 days with my wife and 2 kids. Room was very nice with a lovely fireplace. They borrowed DVD movies and made free popcorn for the family. The Beach they take you free to in 15' drive is outstanding and they have other nice activities: horse riding, kayak, golf, etc. The most remarkable thing is the excellent service.

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Thank marcelon586
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear marcelon586, Thank you for your wonderful review and for choosing stay at Conrad Pezula again. It was a pleasure having you with us and we are grateful for your feedback. I am proud that the service you and your family received was excellent and you that you were made to feel welcome. We trust that you will visit us...

Mumbai (Bombay), India
Reviewed 3 October 2016

I was staying at the Conrad Pezula last month, and though the stay was pleasant, i would not consider choosing this hotel again since to my horror i discovered that 200 dollars and 3000 rand were stolen from my baggage. With such a prestigious hotel as the conrad, one does not expect to come away with such a terrible experience,...

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Thank anya426
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear anya426, Thank you for the review. Please aIlow me to apologise for your experience not meeting and exceeding your expectation. I will investigate the incident personally. It certainly is not standard practice for such events to occur, and we take these matters very seriously. I would very much appreciate it if you could email me directly at victor.chalfoun@conradhotels.com and...

Mafikeng, South Africa
Reviewed 3 October 2016

A very beautiful hotel with excellent service.The idea of a private Noetzie beach is great.The staff service is remarkable except that they are not consistent during breakfast time.The food and spa is overpriced but generally the hotel is worth visiting again

Review collected in partnership with Conrad Hotels & Resorts
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Thank lesedis
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear lesedis, Thank you for your review and for choosing to stay at Conrad Pezula. We appreciate the time you have taken to share your feedback with us and are delighted to hear that you enjoyed your overall experience. The team looks forward to welcoming you back for another wonderful stay. Best regards, Victor Chalfoun General Manager

Johannesburg
Reviewed 28 September 2016

Our 2-night stay was worth the money and time. We certainly will stay here again. Thank you Bobby, Allister, Edward, Luyolo, Buyelwa, Esmeka, Clarice, Anton, and the many other who made my fiancee's birthday memorable.

Review collected in partnership with Conrad Hotels & Resorts
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Thank akhonab2016
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear akhonab2016, Thank you for posting your lovely review. It is evident that the team members made an impression on you and made your stay so much more enjoyable. Thank you for letting us know. Reviews like yours are appreciated and in return we would like to mention that we appreciate you and all our other guests that give us...

Loveland, Colorado, United States
Reviewed 28 September 2016 via mobile

Every staff member we encountered was extremely helpful, and it was clear they worked together, supported each other, and wanted to provide each guest with a wonderful experience. Little touches went a long way - like retrieving finished drinks from the cup holders in our car and replacing them with water when the car was pulled around! We ordered breakfast...

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Thank Tricia F
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear Tricia F, Thank you for posting your lovely review. I was over the moon to read of your experience and interaction with the team being so good. Thank you also for your wonderful comments regarding the breakfast. Thank you for your valuable and positive feedback. It is only through feedback that we continuously make improvements and reach our best...

Reviewed 26 September 2016

Service, facilities, organisation of activities - all excellent. Every arrangement was well communicated to staff. Hotel transport spot on with departure time and every single hotel member, from Management down, ensured we were well cared for and looked after. Highly recommended.

Review collected in partnership with Conrad Hotels & Resorts
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Thank kathp77
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear kathp77, Many thanks for the wonderful review. We are so happy to learn that you enjoyed your experience at the hotel and your interaction with our team. We look forward to welcoming you back to the hotel in the near future. Best regards, Victor Chalfoun General Manager

Cape Town, South Africa
Reviewed 26 September 2016

What a wonderful stay!!! Not even sure where to start... We were treated like royalty from the moment we arrived until we left. I took my wife on a surprise anniversary weekend and I couldn't have chosen a better place to stay. All the staff were incredibly friendly and helpful without being overbearing which was greatly appreciated. Service was always...

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Thank LuzT
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear LuzT, It was a pleasure having you with us and thank you for choosing to stay at Conrad Pezula. I am extremely proud that your overall experience with us was great and I will share your positive and encouraging comments with the team. It is only through your valued feedback that we can continuously improve. We trust that you...

Johannesburg, South Africa
Reviewed 22 September 2016

One of my best South African hospitality experiences .The views are breathtaking &the staff go above &beyond to cater to your every whim. A special thank you to Ferzana, Terrance,Jodi, Farene, Siyolo. Jodi ann, Beauty and her twin. You will meet a Congolese gentleman who claims to be the best barman in the world and really is extremely good:) We...

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2Thank mayurinaidu84
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear mayurinaidu84, Thank you for posting your wonderful review of your recent stay here with us. I was pleased to read of your satisfaction and that Conrad Pezula was one of the best South African hospitality experiences you have had. I too was pleased to see that you had a great welcome from the team and it is clear they...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Conrad Pezula delivers a whole new world of luxury and privacy in elegant African style. Situated in Knysna, just a 40-minute flight from Cape Town, it is known for its gourmet restaurant, award-winning spa, exquisite location and secluded beach. A wide choice of activities includes golf, tennis, horse riding, canoeing and hiking. Accommodation is in 78 stylish suites each with its own fireplace, balcony or patio and spacious bathroom, 5 two bedroom villas and the grand Pezula Castle. ... more   less 

Additional Information about Conrad Pezula

Address: Lagoon View Drive, Eastern Head | Pezula Estate, Knysna 6571, South Africa
Region: South Africa > Western Cape > Knysna
Price Range: €177 - €453 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Conrad Pezula 5*
Number of rooms: 86
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Expedia, Hotwire, Orbitz, Travelocity, Agoda, Hotels.com, Priceline, TripOnline SA and HotelQuickly so you can book your Conrad Pezula reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pezula Hotel Knysna
Hotel Style:
#1 Business Hotel in Knysna
#1 Spa Hotel in Knysna
#4 Family Hotel in Knysna
#6 Romantic Hotel in Knysna
#7 Luxury Hotel in Knysna
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Questions & Answers

Here's what travellers have asked, with answers from Conrad Pezula staff and other travellers.
5 questions
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Frisco, Texas
over a year ago
brooklyn,new york
over a year ago
Shanghai, China
over a year ago

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Questions? Get answers from Conrad Pezula staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms 7 and 8 are superior suites, overlook the lagoon and can be connected”
  • lagoon view room
JH-Travels2016, 24 Apr 2017 | Read review
“All the rooms were good”
C3096OIdavidw, 27 Mar 2017 | Read review
“Don't choose the basement ones. At level one is Ok.”
nisha17082015, 14 Mar 2017 | Read review
“Lagoon views are stunning”
garypilchowski, 13 Mar 2017 | Read review
“The KIng Superior Suite no.7 (were we stayed) had a great view. Other good choices are suites no: 8, 21 and 22.”
  • What a nice surprise when we returned from supper!
Special_Couple, 13 Mar 2017 | Read review
5 of 5