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Conrad Pezula

Travellers' Choice award winner
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693 Reviews from our TripAdvisor Community

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Showing 580: English reviews
Cape Town, South Africa
Reviewed 1 week ago

highlights: Notzie private beach and picnic; staff professionalism and friendliness; beautiful, clean and spacious guestrooms. lowlights: limited breakfast (more of a 3.5 star than a 5 star breakfast)

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Helpful?
Thank Loyiso_SA
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear Loyiso_SA, Thank you for taking the time to share your Conrad Pezula experience with us here on Trip Advisor. I am delighted to hear that you enjoyed your suite at our picturesque resort. Please rest assured that we have noted your valuable feedback which we will use to further train our team and make improvements. We do hope we...

Cape Town, South Africa
Reviewed 1 week ago

Excellent hotel. Fantastic location on the Heads on the golf estate, the peace and quiet around the hotel was awesome. Hotel is located in close proximity to Pletenberg Bay, and Wilderness. Service in the hotel was great. The room was a fantastic size. We will definitely return to this hotel in the future.

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Helpful?
Thank 719laurenceg
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear 719laurenceg Thank you for posting your fantastic review of your recent stay here with us. I was delighted to read of your experience here at Conrad Pezula. As you had mentioned we are a great location to all the major attractions whilst also maintaining the quietness other hotels lack. Thank you again for the five star review and I...

Reviewed 2 weeks ago via mobile

Beautiful hotel in every way, and the staff are unbelievable, so kind , courteous and gracious. A real 5 star experience. I would highly recommend this hotel. You cannot go wrong. Room is enormous with everything you could possibly wish for .

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Helpful?
Thank dee l
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear dee l, Thank you for taking the time to post a review on TripAdvisor. I am delighted to read that you had an enjoyable time at the Conrad Pezula and would highly recommend us to other travellers. It is our top priority to ensure that every guest has a memorable experience. We trust that you will visit us again...

Jacksonville, Florida
Reviewed 2 weeks ago

Great hotel and services. The location is perfect with awesome grounds and views. the service was on point. the golf course looks very good but it was raining during our stay. Maybe next time. Close proximity to town for shopping and eating.

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Helpful?
Thank Remi B
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear Remi B, Thank you for posting your lovely review. I was over the moon to read of your experience and that your room and interaction with the team was great. Our location does indeed boast many on and offsite activities for all ages to enjoy. I look forward to your next visit, and hopefully there will be clement weather...

Hong Kong, China
Reviewed 2 weeks ago

Great hotel with equally top facilities and service. Admittedly this all comes at a price, but the old adage that you get what you pay for is true here. Rooms were large and well appointed. Service was attentive and always helpful. Breakfast was plentiful and well presented. There was a spa for those who want to treat themselves and a...

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Helpful?
Thank cjlimm
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear cjlimm, Thank you for your wonderful review and for choosing stay at Conrad Pezula. It was a pleasure having you with us and we are grateful for your feedback. I am extremely proud that your overall experience was great. We hope that you will visit us again and the whole team will be glad to welcome you back for...

Reviewed 3 weeks ago via mobile

We've just checked out after staying 5 brilliant days and we felt in paradise from the moment Farzana checked us in, during all breakfasts with Nicky until Marius got our car round to leave. The resort is stunning and perfectly looked after and the staff team running the show are the nicest, most helpful and sincere I have ever seen....

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Helpful?
Thank Tomos J
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear Tomos J, Thank you for posting your fantastic review of your recent stay here with us. I was delighted to read of your experience here at Conrad Pezula. I was immensely pleased to read of your satisfaction regarding your suite and all that it has to offer. It is evident that the team members made an impression on you...

Breda
Reviewed 3 weeks ago

Went with 2 friends to the hotel, upon arrival we where amazed what a amazing property! The staff was super friendly, especially the front office team! They all remembered our names and if we needed anything it would be solved quickly.

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Thank 886jeroenv
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear 886jeroenv, Thank you for posting your review of your recent stay here with us. I was pleased to read of your satisfaction with Conrad Pezula. I too was pleased to see that you had a great welcome from the team and a great experience was had. I look forward to welcoming you back to us soon. Best regards, Victor...

Reviewed 4 weeks ago via mobile

Excellent service from having our personal somallier, Anton and lift rides from jaques. Beautiful property with superb rooms. Every single staff member was warm, polite and extremely helpful! I have traveled all over the world and this has been by far one of the best experiences as far as a hotel stay goes! Will come back again! What a dream...

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Helpful?
Thank Sonya P
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear Sonya P, Thank you for posting your lovely review. It is evident that the team members made an impression on you and made your stay so much more enjoyable. Thank you for letting us know. Reviews like yours are appreciated and in return we would like to mention that we appreciate you and all our other guests that give...

Rajkot, India
Reviewed 4 weeks ago

Service quality is very very good .amazing location very friendly behaviour of hotel staff valet parking must preffer for knysna one of the best resort in town .many extra activites by resort in short value more than money

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Thank vacchania
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear vacchania, Thank you for posting your fantastic review of your recent stay here with us. I was delighted to read of your experience here at Conrad Pezula. I was immensely pleased to read of your satisfaction regarding your stay with us. As you had mentioned we are a great location to all the major attractions whilst also maintaining the...

London
Reviewed 4 weeks ago

We stayed at the Conrad Pezula in October, travelling with two young children. This was one of the most tranquil stays I have had in a hotel anywhere in the world, and this was pretty much down to the amazing staff. Every single person went beyond anything I have experienced before to make our stay more enjoyable - we asked...

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Helpful?
Thank danielg00
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear danielg00, Thank you for your wonderful review and for choosing stay at Conrad Pezula. It was a pleasure having you with us and we are grateful for your feedback. I am proud that the service you and your family received was excellent and you that you were made to feel welcome. We trust that you will visit us again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Golf course
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Conrad Pezula delivers a whole new world of luxury and privacy in elegant African style. Situated in Knysna, just a 40-minute flight from Cape Town, it is known for its gourmet restaurant, award-winning spa, exquisite location and secluded beach. A wide choice of activities includes golf, tennis, horse riding, canoeing and hiking. Accommodation is in 78 stylish suites each with its own fireplace, balcony or patio and spacious bathroom, 5 two bedroom villas and the grand Pezula Castle. ... more   less 

Additional Information about Conrad Pezula

Address: Lagoon View Drive, | Pezula Estate, Knysna 6571, South Africa
Region: South Africa > Western Cape > Knysna
Price Range: €166 - €495 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Conrad Pezula 5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Pezula Hotel Knysna
Hotel Style:
#1 Spa Hotel in Knysna
#1 Business Hotel in Knysna
#4 Family Hotel in Knysna
#6 Romantic Hotel in Knysna
#7 Luxury Hotel in Knysna
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Questions & Answers

Here's what travellers have asked, with answers from Conrad Pezula staff and other travellers.
4 questions
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Frisco, Texas
over a year ago
brooklyn,new york
over a year ago
Shanghai, China
over a year ago

See all questions (4)

Questions? Get answers from Conrad Pezula staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms are all good I am sure - but asking for a sea facing or upper floor room makes sense.”
 of 5 bubbles dannynza2016, 25 Oct 2016 | Read review
“Chose nearest to the reception”
 of 5 bubbles Anil29, 1 Sep 2016 | Read review
“Believe every one is awesome”
 of 5 bubbles elridder, 25 Aug 2016 | Read review
“Our view was of a massive bush so we asked to be moved to a room with a view and they did.”
 of 5 bubbles 72karolinas, 27 Jun 2016 | Read review
“ask for a bungalow close to the hotel if you dont want to have to use a buggy.”
 of 5 bubbles Bluesbelle65, 11 Jun 2016 | Read review
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