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The Phantom Forest Eco-Reserve

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#12 of 30 Hotels in Knysna
Certificate of Excellence
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The Phantom Forest Eco-Reserve
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328 Reviews from our TripAdvisor Community

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Showing 285: English reviews
Reviewed 1 October 2016 via mobile

This was our stop for a 6 course dinner. Breath taking views. Amazing food. Friendly service. Romantic setting. Costly but well worth it. Must do for dinner at some point in your stay. You will not regret it

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Thank neal s
Hillcrest, South Africa
Reviewed 30 August 2016 via mobile

Highly recommended place to stay in Knysna. From the time of arrival we were picked up at the gate with a smile. Upon arrival at reception Elfie took us to our room (Strelitzia). Elfie had a real sense of humor and we were made to feel very welcome and shown around the room in detail. The room is extremely well...

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1Thank D8058DWmarkh
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your detailed review of Phantom Forest eco-reserve and the mention of the sublime flavours experienced in our Boma Restaurant! We look forward to hosting and spoiling you once again in the future!

Reviewed 23 August 2016 via mobile

Lovely stay here and good service. Friendly staff. Food could be improved (ok food dressed up as fine dining) but the surrounding forest is magical and worth the visit. Ideal for a honeymoon or romantic couple getaway. Definitely looking forward to returning. Recommend the canoeing.

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Thank Rhoda R
PhantomForest, Owner at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your review of Phantom Forest eco-reserve! With the finest and freshest ingredients and one of the most creative chefs in South Africa, according to one of the Michelin Star judges, we are right up there in the global food scene! We look forward to hosting you once again in the future!

Durban, South Africa
Reviewed 18 August 2016

Phantom forest was beautiful, peaceful and relaxing. Friendly staff helpful staff only added to the pleasure of staying there. The 6 course dinners were amazing. Only wish there were other dinner options. Otherwise everything was excellent!

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Thank sanchias404
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your review of Phantom Forest. Our six course dinners change on a daily basis and only the finest, freshest locally sourced ingredients are used in our Boma restaurant! We look forward to hosting you once again in the future!

Cape Town, South Africa
Reviewed 15 August 2016

The service was excellent and accommodation amazing. Would recommend this to anyone who has a love for nature or looking for something different. The 6 course dinner is a must !!! The Chef is very talented. Had a great stay!!

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1Thank surinawernerm
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your review and kind compliments regarding Phantom Forest in Knysna! We look forward to hosting you once again in the future!

Bristol
Reviewed 29 July 2016

We had a lovely stay at Phantom Forest. The treehouse was beautiful and felt very special. We chose the winter warmer package which included dinner (the food was excellent especially the cheese soufflé!) and a massage (which I wasn't particularly bothered about beforehand, but was actually really great). The service and attention to detail throughout our two night stay was...

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Thank vcbBristol
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your review of Phantom Forest in Knysna! We are delighted that you enjoyed your stay and look forward to hosting you once again in the future!

Belfast, Northern Ireland
Reviewed 26 July 2016

We stayed (a family of five) for two nights in mid-July and wished we had booked a third night. A minivan came to collect us within minutes of arrival and Gerald checked us in very quickly showing us to our suites. We had been upgraded as part of Phantom's winter warmer packages, which included an hour-long massage for each of...

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2Thank supercritical
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your detailed review of our beautiful lodge overlooking the Knysna estuary! We look forward to hosting you once again in the future!

McGregor, South Africa
Reviewed 27 June 2016

My husband book this establishment for a nice romantic get-away. We were so excited, but was disappointed in more way than one. The pick up in the parking area was "polite", no warm welcome. Check in was ok, the room was so romantic until we wanted to go for a snooze and it looked as someone else had a snooze...

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1Thank Rachelle A
London, Canada
Reviewed 9 June 2016

My husband and I stayed here for the first stretch of our honeymoon. This hotel is breathtaking! We stayed in an Upper Tree Camp Suite. The suite was spacious and beautiful. It was very secluded. We utilized the tub on the deck everyday. The bed was comfortable. The staff made us feel extra special by giving us a bottle of...

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1Thank karleeanne00
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your review on Phantom Forest in Knysna. It is so delightful to get such positive feedback and to know that you and your husband enjoyed your time in our lodge. We look forward to hosting you once again in the future and to share our beautiful forest with you!

Channahon, Illinois
Reviewed 29 May 2016

The Phantom Forest easily goes down as our biggest regret of the trip, as we did not get enough time to really enjoy the experience. We arrived just at dusk and left before dawn, but the hours that we spent there were amazing. The staff, the food, the rooms... all top notch. We definitely wish we would have planned our...

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Thank Mark S
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your review on Phantom Forest, and we share in your regret as when all our guests leave. You certainly do need as much time possible, to enjoy everything Phantom Forest as well as Knysna has to offer. We look forward to hopefully hosting you once again on your return to South Africa.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
The award winning Phantom Forest lodge and boma restaurant is situated in a private reserve on the Knysna River estuary, a magnificent setting of indigenous forest, fynbos and estuarine wetland. Designed to create only the lightest footprint , Phantom Forest offers superb luxury in complete harmony with nature. Accommodation consists of fourteen evocative "tree suites", perfectly integrated into the forest. Nature lovers can explore the reserve via forest and fynbos trails or canoe trips along the river. The Boma restaurant offers international cuisine served in the classic style while the body boma wellness spa provides a range of natural treatments. ... more   less 

Additional Information about The Phantom Forest Eco-Reserve

Address: 27 Phantom River Street, Knysna 6570, South Africa
Region: South Africa > Western Cape > Knysna
Price Range: €252 - €364 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Phantom Forest Eco-Reserve 5*
Number of rooms: 14
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Also Known As:
The Phantom Forest Eco-Reserve Hotel Knysna
Phantom Forest Eco Reserve Knysna
Hotel Style:
#2 Spa Hotel in Knysna
#7 Romantic Hotel in Knysna
#11 Luxury Hotel in Knysna
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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