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The Phantom Forest Eco-Reserve

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#10 of 30 Hotels in Knysna
Certificate of Excellence
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The Phantom Forest Eco-Reserve
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333 Reviews from our TripAdvisor Community

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Showing 289: English reviews
Horsham, United Kingdom
Reviewed 5 days ago NEW

A wonderful place but when you are paying top dollars, needs to try harder. The spa setting was great but the massage was average. We had dinner, again average, the pork was not tender. The bedroom area is spectacular but we were visited by a large scorpion. The main compliant was the breakfast, there seemed to be only one person...

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Thank furnaceb
Vancouver, BC
Reviewed 1 week ago

Words cannot express the amazing adventure we had and the fantastic stay. The dinners were exquisite and every evening the chef outdid herself. I had a dessert I will dream of for the rest of my life. I forget the French name but it was like a deconstructed meringue. The Upper Treehouse chalets were amazing. Of course the monkeys paid...

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Thank BCNash
London, United Kingdom
Reviewed 3 weeks ago

Such a beautiful place - the rooms were gorgous (especially the bathtub!), pool area wasso relaxing,and the food was incredible. But above all else the views from the entire hotel are gorgeous. We stayed here for 3 nights on our honeymoon and will definitely be going back one day. Would highly recommend!

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Thank Rachael G
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your review on Phantom Forest in Knysna. We look forward to hosting you once again! Wishing you all the best for the future together!

london
Reviewed 4 weeks ago

Unbelievable setting, accommodation and people. A magical 3 days in the jungle! Food was to die for. 5 star service in the middle of the jungle. Highly recommended. a must stop location if you are doing the garden route.

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Thank Marcus A
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your review on Phantom Forest! Our jungle home! The forests of Knysna are a declared World Heritage Site and we are proud to make home in such a beautiful environment that we can share! The Garden Route and Phantom Forest await your return to our paradise!

Mombasa, Kenya
Reviewed 4 weeks ago

The phantom forest eco reserve has very few words to describe it! Truly magical eco lodges built in the midst of a forest. After a long walk in the forest the best way to unwind yourself is in the bubble barrel. The staff are very polite and take care of you to the detail. Breakfasts/ dinners are served with fresh...

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Thank bhavik312
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your review on Phantom Forest in Knysna. We are thrilled that you did some exploring in our forest and that you left with great memories! We look forward to hosting you once again in the future!

New York City, New York
Reviewed 4 weeks ago

We stayed here just 1 evening on our honeymoon but the property is really a gem. The Moroccan-decorated pool area is stunning and we had it all to ourselves on a gorgeous, sun-soaked afternoon. We stayed in an upper tree suite, the highest one up, and loved the quietness, seclusion to the room. The indoor/outdoor soaker tubs were fun to...

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Thank AGFNYC
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for a wonderful review on Phantom Forest. We are thrilled that you enjoyed our North African "Chutzpah" and that you had a taste the magic that chef Robyn and her team are famed for! We look forward to hosting you in the future once again!

Guildford, United Kingdom
Reviewed 5 weeks ago via mobile

We had a Moroccan suite while staying here. Staff are really friendly and welcoming. We only ate one evening there as wanted to explore local restaurants. They do a six course tasting menu in the evening. Breakfasts are really good with a varied selection. With some nice pool areas to relax and enjoy the views. If you do the forest...

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Thank Matt K
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your review on Phantom Forest in Knysna! We look forward to hosting you once again in the future!

Canton of Zurich, Switzerland
Reviewed 8 January 2017

We enjoyed the stay and particularly liked dinner (costs extra) and breakfast as well as the attentive staff. Rooms are spacious and offer a lot of privacy (no direct neighbours). Despite being in the forrest, town (Knysna) is easily accessible and you can always get a ride down (5-10mins) to the parking area from where you will take your own...

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Thank swisscouple2017
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your review on Phantom Forest in Knysna. We are thrilled that you explored our forest trail and that the mosquitos didn't carry you away! We look forward to hosting you once again in the future!

Bath
Reviewed 1 January 2017

The most beautiful resort in the forest with large spacious tree houses, wonderful wooden pathways link the rooms to the restaurant and pool areas. Good wifi in the lounge area. Spectacular views from both pool areas. The top pool has a Moroccan feel with tented lounging spaces, swings and cushioned loungers. Beautifully decorated. The rooms have baths facing out to...

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Thank marcuspennyr
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your review on Phantom Forest. We are glad that you got to try out all the different aspects of the lodge. Our fine dining "Boma" restaurant prepares the evening menu early and this is the reason for a limited lunch which ends at 14h00. This menu changes on a daily basis. Children however do have different dietary...

Santa Fe, New Mexico
Reviewed 28 December 2016

Would have given 4 rather than 5 stars were it not for the amazing dinners. Nestled in the densely-forested hills above the Knysna lagoons is this extraordinary property consisting of thatched huts luxuriously-appointed and very private. We stayed in one of the more traditional tree-houses. Truly wonderful but for a slightly different sensibility, you might opt for the newer Moroccan-style...

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Thank Jonathan S
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your review on Phantom Forest. We are thrilled that you got to try out the magic in our Boma restaurant performed by chef Robyn and her team. We look forward to hosting you once again in the future!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
Official Description (provided by the hotel)
The award winning Phantom Forest lodge and boma restaurant is situated in a private reserve on the Knysna River estuary, a magnificent setting of indigenous forest, fynbos and estuarine wetland. Designed to create only the lightest footprint , Phantom Forest offers superb luxury in complete harmony with nature. Accommodation consists of fourteen evocative "tree suites", perfectly integrated into the forest. Nature lovers can explore the reserve via forest and fynbos trails or canoe trips along the river. The Boma restaurant offers international cuisine served in the classic style while the body boma wellness spa provides a range of natural treatments. ... more   less 

Additional Information about The Phantom Forest Eco-Reserve

Address: 27 Phantom River Street, Knysna 6570, South Africa
Region: South Africa > Western Cape > Knysna
Price Range: €254 - €377 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Phantom Forest Eco-Reserve 5*
Number of rooms: 14
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Also Known As:
The Phantom Forest Eco-Reserve Hotel Knysna
Phantom Forest Eco Reserve Knysna
Hotel Style:
#2 Spa Hotel in Knysna
#7 Romantic Hotel in Knysna
#9 Luxury Hotel in Knysna
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Questions & Answers

Here's what travellers have asked, with answers from The Phantom Forest Eco-Reserve staff and other travellers.
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Questions? Get answers from The Phantom Forest Eco-Reserve staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check under the bed”
 of 5 bubbles furnaceb, 14 Feb 2017 | Read review
“The Moroccan suites are truly magnificient”
 of 5 bubbles bhavik312, 18 Jan 2017 | Read review
“All of the suites offer perfect seclusion. We stayed in Watsonia which was really the end of the line.”
 of 5 bubbles Anastasia1805, 25 Nov 2016 | Read review
“If you are spending the day out and about, ask for their lunch basket. Nominal charge for an unbelievable spread.”
 of 5 bubbles QFP, 6 Nov 2016 | Read review
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5 of 5