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Knysna River Club

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138 Reviews from our TripAdvisor Community

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Showing 123: English reviews
Cape Town
Reviewed 27 November 2015

The cabins are really close to each other and noisy arrivals and departures continued till early hours of morning with no sign of security control of noisy neighbors , no point in calling security if they were not even checking that unauthorized people were coming and going - cars came and went not belonging to visitors but rather their 'friends'...

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Helpful?
Thank cavinden
First_Resorts, General Manager at Knysna River Club, responded to this review

Dear Cavinden Thank you for bringing to our attention the concerns you had during your recent stay at Knysna River Club. It is only through the experiences our guests have that we can strive to better our guests stay. I know of the disturbance you experienced as you did bring it to our attention the next morning, We do have...

Reviewed 17 November 2015 via mobile

The idea of individual log cabins by the sea is great, but they haven't got it right. The walls between the adjoining cabins are paper thin, therefore it's noisy. After our first night we asked to move because of the noise. This was accommodated and we were told no-one else would be staying in the adjoining cabin. This was untrue...

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Helpful?
Thank Lou C
First_Resorts, General Manager at Knysna River Club, responded to this review

Please allow me to apologise for the inconvenience incurred on your recent stay at Knysna River club. This is not our standard and I apologise for you feeling unwelcome and for the terrible treatment you received at the Restaurant on our premises, Please note this restaurant is privately operated and do not form part of the resort although we use...

Johannesburg, South Africa
Reviewed 19 October 2015

We recently stayed at the River Club and although the location is beautiful, I feel like the cabins are run down and need an upgrade. We stayed in unit 19 and the bedroom was next to the parking lot so there was very little privacy. The blinds in the bedroom were not ideal as it doesn't create the cover you...

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Helpful?
Thank SarahFaye0713
First_Resorts, General Manager at Knysna River Club, responded to this review

Dear Sarah Faye Thank you for the recent review on Knysna River Club we appreciate you bringing your concerns to our attention. Please accept our sincerest apology for the inconvenience experienced. We are in the process of upgrading beds, stoves and fridges but this is a slow process as with all upgrading, It has already started however and will continue...

Alberton, South Africa
Reviewed 12 October 2015

We booked a week long stay at Knysna River Club early in the year, and as October neared we got more and more excited for our first ever long distance road trip by car approached, we usually opt to fly if it's very far. After our Tom Tom took us through the mountains via gravel roads and passes from Uniondale...

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1Thank Clive690
First_Resorts, General Manager at Knysna River Club, responded to this review

Dear Clive 690 Thank you for the review, we need to know where we lack in service and quality and it is only through guest reviews that we can sort out these problems. Please accept my sincerest apology for the lack of enthusiasm you received upon check in, our staff is trained to welcome our guests in a professional manner...

Cape Town, South Africa
Reviewed 10 October 2015

Kysna is phenomenal place to stay - although we were tucked away at the back of the river club - our views from our upstairs balcony were breathtaking . Sunset over the river every evening was an absolute treat. Unfortunately it was the small things that took away from this establishment being just as phenomenal as the views. We rented...

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Helpful?
Thank Kirst_VZ
First_Resorts, General Manager at Knysna River Club, responded to this review

Dear Kirst_VZ Thank you for the helpful review, it is only with feedback from our guests that we are able to rectify mistakes and make the stay of all our guests unforgettable. Please accept my sincerest apologies for the inconvenience with the bicycles. I can assure you that the bicycles will be sent in for a service to our supplier....

Benoni, South Africa
Reviewed 28 September 2015 via mobile

The wooden chalets are very well built and comfortable. Situated just out of town near the lagoon on the walkway. I guess we all have different tastes but we found the resort crowded with chalets on top of each other with not much privacy. In fact our block had two attached downstairs and two upstairs where you could hear your...

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1Thank Whctree
First_Resorts, Manager at Knysna River Club, responded to this review

Thank you for the review on your recent stay and for bringing your concerns to our attention. Please accept our sincere apology for the inconvenience you experience at Knysna River Club. Might I suggest on your next visit to request a 4-6 sleeper free standing unit eg numbers 4,5,6,11 or 18. These units have more privacy and might I suggest...

Reviewed 28 September 2015

This could be a great place. It is in a beautiful setting and the cabins are lovely. But get a cabin without an adjoining one, as you can hear everything going on next door. Also get a cabin on the water, where the views are best. And finally, even though they say they have wifi, they don't. They give ridiculous...

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Thank HelenHS
First_Resorts, General Manager at Knysna River Club, responded to this review

Dear Helen HS Thank you for the review, it is only with feedback like yours that we can rectify errors on our side to make the stay of our guests more comfortable. Please accept my sincerest apology for the inconvenience with the wi-fi. In the meantime the Wi-fi has already been fixed, we had an upgrade problem with Apple products...

Menerbes, France
Reviewed 23 September 2015

We must have been to the River Club about 20 times in the past 15 years. But ,what has happened? No wi-fi, always broken, exhorbitant charges for it in any case and lacksadasical service at reception. If it wasn't for the security staff who were amazing, we would have been disappointed. River Club - NB wifi is a basic necessity...

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Helpful?
Thank Simon B
First_Resorts, General Manager at Knysna River Club, responded to this review

Dear Simon B Thank you for the review and bringing your concerns to our attention, it is only with feedback from our guests that we can ensure that all our service to our guests is great Please accept our sincerest apology for the Wi-fi problem, we have only realized when there is a few guests on the wi-fi at the...

Reviewed 14 September 2015

The service by management and staff are exceptional. The rooms and clean and nice The outdoor facilities are great and cater for younger people The log cabins are nice and cozy and i would recommend it to anybody

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Thank Manie B
First_Resorts, General Manager at Knysna River Club, responded to this review

Dear Manie B Thank you for the wonderful review, Your review will be communicated through to all the staff and we hope to welcome you back real soon!!!! Kindest regards Eben Swart Resort Manager

Cape Town, Western Cape, South Africa
Reviewed 3 September 2015 via mobile

We spent a full week here and thoroughly enjoyed our stay. The accommodation was perfect and the staff very helpful. Would most certainly go back again sometime. There is so much to see and do in and surrounding Knysna.

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Thank Berenice R
First_Resorts, General Manager at Knysna River Club, responded to this review

Dear Berenice R Thank you very much for the lovely review!!! We will most certainly send your review through to all the staff, It is always good to give a review such as this through to our staff as it motivates all of us to deliver even better service. We hope to welcome you back soon!!!! Kindest Regards Eben Swart...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
Things to do
  • Pool
  • Restaurant
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Situated on the water's edge of the Knysna Lagoon, Knysna River Club is a private enclave of charming, luxury self-catering log chalets in the heart of South Africa's Garden Route coast. Surrounded by shady trees and well-tended gardens, the resort offers security, privacy and comfort for guests looking to unwind, and is the ideal venue from which to explore the quaint lagoon-side town of Knysna. Whether you want an active holiday or the chance to relax in the tranquil surrounds, we offer you a value for money accommodation, in a convenient location close to all amenities, the warm hospitality of our friendly staff, the comfort of our upgraded chalets and the opportunity to experience an unforgettable holiday. ... more   less 

Additional Information about Knysna River Club

Address: Sun Valley Drive | Costa Sarda, Knysna 6571, South Africa
Region: South Africa > Western Cape > Knysna
Price Range: €83 - €167 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Knysna River Club 4*
Number of rooms: 20
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Also Known As:
Knysna River Club Hotel Knysna
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Questions & Answers

Here's what travellers have asked, with answers from Knysna River Club staff and other travellers.
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Questions? Get answers from Knysna River Club staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for second floor unit closer to lagoon. Better views and less noise.”
 of 5 bubbles gehanv, 7 Jul 2016 | Read review
“you can choose to have a room on the lagoon front - or a garden room surrounded by lovely trees yet not in the total shade.”
 of 5 bubbles 121jennys, 22 Apr 2016 | Read review
“chalets near the estuary offer lovely views at sunset”
 of 5 bubbles POPSSouthAfrica, 20 Apr 2016 | Read review
“One of three facing the river”
 of 5 bubbles 547JaneR547, 2 Feb 2016 | Read review
“No 8 House was great really inside the nature”
 of 5 bubbles evangelosk188, 15 Dec 2015 | Read review
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