We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
This hotel was chosen for us by Trailfinders for which we are seriously grateful. The hotel is a converted power station which in this case means they have fitted the business around the existing machinery with new additions and rooms carrying over the theme of...More
We expected more from this hotel than what we got. We have stayed at other hotels in SA with much more value for money. That being said the hotel is nicely decorated, and we got a nice introduction to the hotel during the check-in. Breakfast...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Stephanie N K
Response from Chris T, General Manager at The Turbine Boutique Hotel and SpaResponded 1 January 2018
Compliments of the season to you and your family.
Thank you for sharing your views with us on your experience at the Turbine Hotel and Spa.
Peak season in Knysna does test the mechanics on restaurant service and we will be sure to...More
We had dinner at "The Gastro Pub" which is part of the hotel. Firstly after waiting long for the waiter to take our order (and they were not very busy either) the food was sub-standard. I had the Naan Chicken which was extremely dry and...More
Response from Chris T, General Manager at The Turbine Boutique Hotel and SpaResponded 29 December 2017
Thank you for sharing your experience with us at the Gastro Pub. This is not the true experience of a Gastro Pub and we failed to meet your expectations.
It is disappointing for us and not to have been informed in order to...More
We had a wonderful 3 course meal last year and decided to repeat the experience this year. What a mistake! Not a decoration in site, nothing on the table no crackers mistletoe nothing. Menu very average and the gravelax starter had been standing out for...More
Response from Chris T, General Manager at The Turbine Boutique Hotel and SpaResponded 27 December 2017
Thank you for your feedback and response. We apologise that your table was not decorated for the evening and will most definitely look into this for future Christmas Eve dinners as we have not done this previously.
The menu served to you was...More
We just finished a very nice 3 day stay at the hotel. The hotel is very unique - a former power station turned into a hotel, but keeping a lot of the original generating equipment intact. So in all common areas and in the actual...More