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Protea Hotel by Marriott King George

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238 Reviews from our TripAdvisor Community

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Showing 205: English reviews
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London, United Kingdom
Reviewed yesterday NEW

We stayed here for 3 nights on our way along the garden route, the is a hotel nice with friendly, helpful staff. The gardens are lovely we had a big room but no balcony. Breakfast was self service and of good quality but the one dinner we had in the restaurant was dreadful, the worst meal we have ever had...

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Helpful?
Thank jacki M
Reviewed 6 days ago NEWvia mobile

We checked in for a one night stay. We booked while we were on the road. No problems there. We are Pro card members and the lady at the hotel handled our booking very smoothly with constant feedback. The hotel is at the outskirts of the town and it is a lovely drive to the hotel. 24 hour security makes...

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Helpful?
Thank Andries B
Berneace, General Manager at Protea Hotel by Marriott King George, responded to this review

Dear Andries B, Thank you for sharing your experience at the Protea Hotel by Marriott King George! As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability...

Reviewed 2 weeks ago via mobile

If the accommodation interiors could match the outside beauty of this hotel I could have given it five stars. Small rabbits abound in the delightful gardens but unfortunately the rooms are very basic with the staff not as efficient as one would expect with any hotel associated with the Marriott brand. So beware if you are expecting the Marriott standard!

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Helpful?
Thank Malcolm A
Berneace, General Manager at Protea Hotel by Marriott King George, responded to this review

I refer to the review that you kindly completed after your stay with us. We wish to assure you that your feedback about your service experience at Protea Hotel by Marriott King George is viewed in a serious light. Please accept my sincere apologies for the inconvenience that was caused to you during your stay. I confirm that your concerns...

Colorado Springs, Colorado
Reviewed 2 weeks ago

Stayed one night and checked in late evening just before sunset. The grounds were nice and the room comfortable. There was a Chinese tourist bus that checked into the hotel and the noise and cigarette smoke wafting from the lower rooms was overpowering. Sitting on the patio/deck was not enjoyable due to the constant cigarettes and noise. The breakfast buffet...

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Helpful?
Thank Robert R
Berneace, General Manager at Protea Hotel by Marriott King George, responded to this review

Thank you for your feedback after your recent stay with us. I'm sorry to see that we did not meet your expectations and would like to assure you that your comments will be used constructively to improve the level of our services and facilities where necessary. Our hotel rooms are non-smoking, but there are certain areas where GUESTS are still...

Dubai, United Arab Emirates
Reviewed 14 January 2017 via mobile

We only had one night as part of the garden route but it's a nice hotel, great room service and breakfast. Beautiful views and nice big rooms It has a really nice pool area and it's big enough to properly swim

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Helpful?
Thank Tegan S
Berneace, General Manager at Protea Hotel by Marriott King George, responded to this review

Thank you for sharing your experience at the Protea Hotel by Marriott King George! As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to...

Cape Town, South Africa
Reviewed 10 January 2017

We stayed at the hotel from 02/01/17 to 07/01/17. This is the second time we have been to the hotel. Great hotel for a family or for golf lovers. I must thank Ikeraam and Adenaan on the excellent service and hospitality showed to my family and myself. They were always checking if everything was ok or if we needed anything....

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Helpful?
Thank pauljob2017
Berneace, General Manager at Protea Hotel by Marriott King George, responded to this review

Thank you for your words of appreciation after your recent stay at Protea Hotel by Marriott King George. We are delighted to receive your compliments and we will certainly congratulate the STAFF you commended for their exemplary service. It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. We look forward to welcoming...

Reviewed 8 January 2017 via mobile

This hotel has both negative and positive things going for it. Unfortunately the negatives for us were just too much for a 4 star hotel.... Negatives: The double beds are normal size double beds and not queen or king. Air-conditioning unit did not cool down as only the fan was working. Shower was not big enough to allow a couple...

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Helpful?
Thank Reynhardt P
Berneace, General Manager at Protea Hotel by Marriott King George, responded to this review

Dear Reynhardt P, Thank you for your review after your recent stay at the Protea Hotel by Marriott King George. Your feedback is highly valued and will be used constructively to maintain and improve, where necessary, our standards of service and facilities. First of all thank you very much for your positive feedback regarding our breakfast, location, cleanliness and WiFi....

Tokyo
Reviewed 4 January 2017

We check in fro Christmas. We declined the buffet as we were not sure if they would serve vegetarian food. We got the e-mail that invited us to pre-book. When we checked in they informed us that there was no meal service for us. The restaurant was closed for the special Christmas dinner. The bar was closed. The Tavern was...

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Helpful?
Thank Daniel M
Berneace, Manager at Protea Hotel by Marriott King George, responded to this review

Dear Daniel M, Thank you very much for your feedback after your recent stay at the Protea Hotel by Marriott King George. Please accept our sincere apologies for not meeting all your expectations during your recent stay with us. The menu for Christmas lunch should have been sent to you prior to arrival, in order for you to see the...

Reviewed 25 December 2016

My wife and I stayed at this hote from the 21st to 27th December 2016. Our first impressions were that the hotel was quaint and comfortable. Over the duration of our stay we became increasingly disappointed with the overall customer service. Some of the details in the room brochure were incorrect and the daily maintenance of the room declined as...

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Helpful?
Thank Gail C
Berneace, Manager at Protea Hotel by Marriott King George, responded to this review

Good Day Gail, I was very sad to read your comments regarding your stay and would like to apologize for the inconveniance you have experienced. I can assure you that your comments are not taken lightly and that we have discuss this with all relevant departments. Steps have been added in order to correct our shortcommings. We apologize for letting...

Reviewed 23 December 2016 via mobile

I booked two nights and was totally disappointed with the condition of the hotel carpets and dated furniture. The mirror in my room 425 needs to be replaced, it looks disgusting with stains. I am not sure how the hotel has four star rating, it's misleading and certainly not worth it.

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Helpful?
Thank Abid A
Berneace, Manager at Protea Hotel by Marriott King George, responded to this review

Dear Abid Please accept my sincere apologies for the discomfort and inconvenience you experienced. Your feedback regarding the stained carpet, outdated furniture and mirror in your room by no means reflects the high standard of quality and service that Protea Hotel by Marriott King George is usually proud to offer. I confirm therefore that I have investigated your comments in...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Enjoy the convenience of being on the doorstep of all the Garden Route has to offer! The Protea Hotel by Marriott King George is centrally located in the Heart of Eden and exudes tranquility and beauty. With the Outeniqua Mountains as a back-drop, this magnificent 4-star hotel, with its country-style setting is the ideal location for conference, business and leisure travelers wanting to explore the Garden Route and surroundings. You can be assured that you will never run out of things to do and see! Nestled between two of the country's top golf courses and in close proximity to other world class courses in Mossel Bay, Knysna and Plettenberg Bay, the Protea Hotel by Marriott King George is the perfect destination for golf enthusiasts to tee off from! This secure, upmarket hotel is merely a ten minute leisurely drive from the George Airport and a stones' throw away from all the pristine beaches with its clear water and white sandy beaches. The spacious and stylishly designed rooms and luxury suites are equipped with all amenities for your comfort. The Fairway Terrace Restaurant with its elegant dining atmosphere and superb blend of classical and contemporary cuisine is a gastronomic experience that will not easily be forgotten. Children are always welcome and with the dedicated Prokidz entertainment program over weekends and school holidays, you can be assured of absolute relaxation, friendly and efficient service and home-away-from-home comfort in the Heart of the Garden. ... more   less 

Additional Information about Protea Hotel by Marriott King George

Address: King George Drive, King George Park, George 6529, South Africa
Region: South Africa > Western Cape > George
Price Range: €61 - €136 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel by Marriott King George 4*
Number of rooms: 109
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott King George staff and other travellers.
3 questions
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Questions? Get answers from Protea Hotel by Marriott King George staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you tell them you don't wat to be around cigarette smoke!”
 of 5 bubbles RobertR173, 8 Feb 2017 | Read review
“Golfers should request rooms overlooking the golf course. Families should request rooms around the pool area.”
 of 5 bubbles pauljob2017, 9 Jan 2017 | Read review
“Rooms on the second floor come with a terrace - but it is open to all your neighbors.”
 of 5 bubbles G3151FZdanielm, 4 Jan 2017 | Read review
“Ask for mountain view”
 of 5 bubbles kavuki777, 22 Dec 2016 | Read review
“all rooms i stayed in was good”
 of 5 bubbles priscilla601, 2 Dec 2016 | Read review
5 of 5