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Oubaai Hotel Golf & Spa

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Oubaai Hotel Golf & Spa
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408 Reviews from our TripAdvisor Community

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Showing 351: English reviews
Reviewed 29 April 2016 via mobile

We came to South Africa from Canada and our flights were very long so once we got to George we were ready to relax and unwind. The Oubaai Hotels staff were so incredible they arranged all our transportation and made sure someone was there to greet us and help us with our luggage . The rooms are great and the...

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Helpful?
Thank Sarah D
OubaaiHotel, Director of Sales at Oubaai Hotel Golf & Spa, responded to this review

Thank you so much for taking the time to send us feedback about your recent stay with us, we are pleased to hear that you enjoyed your stay and we look forward to welcoming you back in the near future.

Reviewed 24 April 2016 via mobile

Must visit on the garden route instead of staying in main city George..the rooms are huge and breakfast is simply awesome!! Superb staff..Spa is fantastic..norma, my masseuse helped relieve a lot of my travel stress :) she was awesome!!!

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Helpful?
Thank Nikita G
OubaaiHotel, Director of Sales at Oubaai Hotel Golf & Spa, responded to this review

Thank you so much for taking the time to send us feedback about your recent stay with us. We are pleased to hear that you enjoyed your stay with us and hope to see you back again in the near future.

Pretoria, South Africa
Reviewed 14 April 2016 via mobile

Nice hotel and good grounds. Rooms are really nice, pity that the finishing quality of the tiles, wood paneling etc. was poorly done, I would never have accepted such work from a builder, it will cause maintenance issues in the future. For now though rooms met our expectations. Main reason for the average rating is the poor restaurant set up....

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Helpful?
Thank BB45Brits
OubaaiHotel, Director of Sales at Oubaai Hotel Golf & Spa, responded to this review

Thank you so much for your valued feedback. We are extremely disappointed to hear that our service levels were not up to standard during your recent stay with us and would like to assure you that this is definitely not the standard of service we strive to achieve and all matters will be addressed accordingly. Thanks again and we hope...

Reviewed 12 April 2016

We traveled to George from Johannesburg for a friends wedding and spent 2 nights in a sea-facing room. What a breath-taking hotel with beautiful surrounds, landscaping and views of the sea and mountains. Arriving on a Friday morning (during business hours), we were disrupted by the cement mixers passing our room every 10 minutes for about 2 hours (construction at...

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Helpful?
Thank Colliebear
OubaaiHotel, Director of Sales at Oubaai Hotel Golf & Spa, responded to this review

Thank you for taking the time to share your feedback with us. We would like to assure you that all feedback is considered constructive and is used to improve our Guest experience and our service levels where possible. We are very pleased that you enjoyed your brief stay with us we hope to see you again soon.

East London, South Africa
Reviewed 11 April 2016 via mobile

The hotel was a halfway stop from EC to CT, what germ. The reception area is pretty clear without any clutter, but very well decorated. The views from our room were overlooking the sea over the golf course and pool area, what a view. Room are indeed 5 star level. All staff was very friendly and always willing to help....

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Helpful?
Thank Thobela
OubaaiHotel, Director of Sales at Oubaai Hotel Golf & Spa, responded to this review

Thank you so much for your valued feedback, we are pleased that you enjoyed your stay with us and look forward to welcoming back soon.

Sedgefield, South Africa
Reviewed 9 April 2016 via mobile

My wife and I booked a room at Oubaai for our anniversary. On the positive side the staff were all vert friendly and helpful and the location is awesome. On the negative side, the staff are not well trained and lack direction from management. The room was spacious but very dated and grimy, our shower did not drain and the...

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Helpful?
Thank KingfisherWC
OubaaiHotel, Director of Sales at Oubaai Hotel Golf & Spa, responded to this review

Thank you for taking the time to send us feedback about your recent stay with us. All feedback is considered constructive and we use all feedback to improve our offerings all round. Our winter special package however is restricted to dinner options as a 2 course set dinner menu only included in the package, we will however make sure we...

Reviewed 8 April 2016

We had a lovely time at Oubaai Hotel recently. The rooms are beautiful and thelocation is great. Most of the staff are really friendly too. We did have a few problems though - service throughout the hotel took really long, only received our snacks ordered at the bar after the first round of drinks were done and the wait for...

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Helpful?
Thank Katrynki
OubaaiHotel, Director of Sales at Oubaai Hotel Golf & Spa, responded to this review

Thank you for taking the time to send us feedback about your recent stay with us. We sincerely apologise for the misunderstanding with regards to your rates and assure you that we have attended to the matter already. This is not the standard of service we strive to achieve and your feedback is crucial in order for us to improve...

Cape Town Central, South Africa
Reviewed 8 April 2016

Went for the weekend & had a wonderful experience. Weather was good so could enjoy the beach. Breakfast buffet was good but lunch and dinner were underwhelming with not many good options. Offer great flexibility with rooms and all fittings are of excellent quality.

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Helpful?
Thank Khalid M
OubaaiHotel, Director of Sales at Oubaai Hotel Golf & Spa, responded to this review

Thank you for your valued feedback, we strive to make all our Guests happy and to offer a superb experience all round. All feedback is considered constructive and we use all feedback to improve our service levels where necessary. Thanks again and we hope to see you back again soon.

Johannesburg, South Africa
Reviewed 4 April 2016

In brief, the standard room I stayed in is nothing short of disgusting. There was dried toothpaste/shaving cream on the frame of the mirror in front of the basin. Who knows how long it’s been there. The bathroom glass doors on the bedroom side had streak marks and others marks all over them. The glass doors to the balcony were...

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Helpful?
Thank KatiaJNB
OubaaiHotel, Director of Sales at Oubaai Hotel Golf & Spa, responded to this review

Thank you for taking the time to bring all these matters to our attention. We would sincerely like to apologise for the experience you had whilst staying with us and would like to assure you that this is definitely not the standard we strive to achieve at Oubaai Hotel Golf and Spa. We take all feedback received in a serious...

Cape Town, South Africa
Reviewed 4 April 2016

We stayed there over the Easter weekend. The staff was amazing, very customer oriented and we felt very welcoming. The breakfast, although quite limited, but very tasty. The food was always fresh. Room service was OK-ish. You had to call them for extra soap and shampoo that was never refilled. But the room and towels were always clean. The only...

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Helpful?
Thank RubysMRU
OubaaiHotel, Director of Sales at Oubaai Hotel Golf & Spa, responded to this review

Thank you for taking the time to send us feedback about your recent stay with us. We take all feedback in a serious light and consider all matters raised as constructive and use them to improve our service levels where necessary. Your feedback will be shared and acted upon by our team. We look forward to seeing you back again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Oubaai Hotel Golf & Spa is set in the picturesque hamlet of Herolds Bay, within 15 minutes from George Airport, Western Cape, South Africa. This 316-acre upscale Residential & Golf Development set apart in our specatacular Garden Route stretches out along the Western Cape from Mossel Bay to Port Elizabeth. Home to our Signature Ernie Els Golf Course as well as the Freesia Spa. The Oubaai Hotel has 100 Luxury Guest Rooms showcased alongside some of the most spectacular Herolds Bay Heritage Real Estate. This includes 322 upmarket Oubaai Residential Properties and 128 Oubaai Village Apartments. Golf Membership is optional. The Golf Club comprises of our 18 Hole Championship Ernie Else Signature Golf Course, the Golf Academy, a Driving Range plus 1 Chipping and 2 Putting Greens. Added Value includes Daily Breakfast in our Main Restaurant " Cucina," plus FREE Wifi access and FREE Parking. On our Property you can enjoy our Swimming Pool, Tennis Court, Squash Court and fully equipped Gym. ... more   less 

Additional Information about Oubaai Hotel Golf & Spa

Address: 406 Herolds Bay Road | Herolds Bay, George 6528, South Africa (Formerly Hyatt Regency Oubaai Golf Resort & Spa)
Region: South Africa > Western Cape > George
Price Range: €111 - €281 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Oubaai Hotel Golf & Spa 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Hyatt Regency Oubaai Golf Hotel George
Hyatt Regency Oubaai Golf Resort And Spa
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Questions & Answers

Here's what travellers have asked, with answers from Oubaai Hotel Golf & Spa staff and other travellers.
1 question
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Cape Town, South Africa

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Questions? Get answers from Oubaai Hotel Golf & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“club rooms outstanding”
 of 5 bubbles Michael665, 21 Nov 2016 | Read review
“We had to walk up 3 flights of stairs which was not a problem but if you have a mobility problem, I would ask the hotel what rooms are best.”
 of 5 bubbles lnd_beale, 20 Nov 2016 | Read review
“Request pool View”
 of 5 bubbles Isiphiwo, 16 Oct 2016 | Read review
“Rooms that face the pool can have a bit of noise from the pool pump at night if you leave your balcony door open”
 of 5 bubbles samkoning91, 20 Sep 2016 | Read review
“South side”
 of 5 bubbles thepollins, 20 Sep 2016 | Read review
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