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Oubaai Hotel Golf & Spa

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408 Reviews from our TripAdvisor Community

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Showing 351: English reviews
Mumbai
Reviewed 30 January 2016

Ouabain Hotel is excellent property. One can have a good view of sea with airport in close vicinity . Rooms are spacious and taste fully furnished with soothing appearance . Bathroom is huge with open concept (good for couples). Beds were comfy and good air con system. Breakfast spread was good with wide choice of cakes and bread with continental...

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Helpful?
Thank Shishir2015
OubaaiHotel, Front Office Manager at Oubaai Hotel Golf & Spa, responded to this review

Dear Shishir Thank you for taking time to give us great feedback on your stay! It is lovely to hear your detailed comments as it justifies our efforts to exceed our guests expectations. We hope to have a chance to welcome you back to Oubaai in the very near future Kind regards Natalie Bright

Maidenhead, United Kingdom
Reviewed 28 January 2016 via mobile

A modern hotel with great rooms that are as good as anywhere. Unfortunately the lack of management means that the staff are rudderless and the service falls below par. This is unfortunate for the guests and the owners as in theory I should be writing a rave review. For example after asking I Waited 20 mins for some bread to...

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Helpful?
Thank Scoobastevie
OubaaiHotel, Front Office Manager at Oubaai Hotel Golf & Spa, responded to this review

Dear Scoobastevie Thank you for taking the time to give us feedback on your stay at Oubaai. We are very sorry to hear about your experiences during your time with us. It is very important for us to get your feedback as lapses in service can only be addressed when we are aware of inconsistencies. We strive to exceed our...

Shimla (India)
Reviewed 23 January 2016

The resort is situated away from the town. Although it seems to be a bit away, still the serenity of the hotel makes it worthy for the travellers looking for some quite time. A very good property with cooperating staff.

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Helpful?
Thank VijayKumarDua
OubaaiHotel, Front Office Manager at Oubaai Hotel Golf & Spa, responded to this review

Dear Vijay We are absolutely delighted top hear that you enjoyed your stay at Oubaai! It is always good to receive happy feedback as it encourages us in our efforts in working to exceed our guests expectations. We hope to have a chance to welcome you back to Oubaai in the near future Kind regards Natalie Bright

London, United Kingdom
Reviewed 22 January 2016

Stayed here for one, nice reasonable priced resort, very quiet, but we made our own entertainment and had a very good meal,in a very nice restaurant. Rooms lovely and clean, grounds were full of !monkey's' which was different and entertaining. Golf course was good by English standards, but not quite as good by SA standards, but was fun and easier...

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Helpful?
2Thank Mark J
OubaaiHotel, Front Office Manager at Oubaai Hotel Golf & Spa, responded to this review

Dear Mark Thank you for giving us feedback on your stay at Oubaai! We are very pleased that you enjoyed your stay. I have passed your comments regarding the golf course onto the Golf Director. Hopefully next time you come and stay you will be able to see the little springbok that they have on the course as well. We...

Knokke-Heist, Belgium
Reviewed 22 January 2016 via mobile

We had a lovely spacias room overlooking the ocean. Golfcourse is very well maintained, enjoyable to play. Some improvements necessary at the breakfast room... Staff is friendly but chit chatting away in the kitchen all the time. Chief of staff there is efficient but her team not at all. We had diner at the hotel every evening and the food...

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Helpful?
Thank Lionel_11
OubaaiHotel, Front Office Manager at Oubaai Hotel Golf & Spa, responded to this review

Dear Lionel Thank you for your informative feedback on your stay at Oubaai! We are very pleased to hear that you enjoyed your stay and that you would come visit us again. I have passed on your feedback regarding service in the breakfast room to our Food & Beverage Manager as we definitely do not want one area to spoil...

South Africa
Reviewed 17 January 2016

Played a couple of rounds at Oubaai during the holidays. The course is in a great condition with the rough cut down. The service at the restaurant however needs a lot to be desired for. We ate there four times including a reserved luncheon (14 people) for a special birthday. The food was good but the service leaves a lot...

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Helpful?
1Thank H_Malan
OubaaiHotel, Front Office Manager at Oubaai Hotel Golf & Spa, responded to this review

Dear Mr Malan Thank you for taking the time to give us feedback on your experience at the Oubaai Golf Club! We appreciate your constructive criticism as this gives us an opportunity to improve on our service delivery. You will be pleased to hear that we have appointed a manager at the Club House to ensure that service delivery and...

London, United Kingdom
Reviewed 16 January 2016 via mobile

Situated overlooking the ocean with a golf course this is truly a golf resort . However there is lots else to do as well. It is close to Herolds Baai beach and the city of George. Also very convenient for George Airport. Rooms are luxurious and everything works Watch out for the monkeys and baboons though! Food good Staff are...

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Helpful?
1Thank Zetat0urs
OubaaiHotel, Front Office Manager at Oubaai Hotel Golf & Spa, responded to this review

Dear Zeta Tours Thanking for your positive feedback! We are delighted that you are happy to recommend Oubaai Hotel Golf & Spa to your guests as we strive to continually exceed our guests' expectations. We hope to have an opportunity of welcoming you back to Oubaai in the near future. Kind regards Natalie Bright

Johannesburg, South Africa
Reviewed 16 January 2016

This establishment is well located. An approximate 15 minute drive from the airport and right by the sea. The staff were friendly and very helpful. The rooms are spacious, well appointed and excellently decorated. The hotel area is peaceful and allows for a good rest. The bed was comfortable and as a result I had a good night's sleep. The...

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Helpful?
Thank Dezign99
OubaaiHotel, Front Office Manager at Oubaai Hotel Golf & Spa, responded to this review

Dear Dezign99 We are delighted to hear that you enjoyed your stay at Oubaai Hotel Golf & Spa! We always appreciate getting compliments as it motivates us even more in our customer service delivery! We trust to have an opportunity to welcome you back to Oubaai as our Valued Guest in the near future. Kind regards Natalie Bright

Somerset UK
Reviewed 15 January 2016 via mobile

We stayed for one week in a rented house with friends. Last year the hotel and golf club food was good, but not any more. New management is urgently needed to put this right or there will be closure. The course is good but it needs more TLC to get the hotel and food back on course.

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Helpful?
Thank TheRowntrees
OubaaiHotel, Front Office Manager at Oubaai Hotel Golf & Spa, responded to this review

Dear Mr Rowntrees Thank you for taking the time to give us feedback regarding your stay on the Oubaai Estate. We are very sorry to hear that you did not enjoy your experiences at the hotel and golf club. I can assure you that we are busy working on training & processes in order to enhance our guest experience going...

Reviewed 1 January 2016 via mobile

A group of 6 - excited for a special lunch preceding our friends' wedding. Our experience of Oubaai was nowhere near the expectations of a luxury hotel and spa. We arrived 15mins prior to the beginning of lunch service and told we could order drinks in the meantime. The entire meal was substandard and the service was simply unacceptable. We...

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Helpful?
Thank LeneGouws
OubaaiHotel, Front Office Manager at Oubaai Hotel Golf & Spa, responded to this review

Dear Mr Gouws Thank you for taking the time to give us feedback on your experience in our restaurant. We are very sorry to hear of your experience as this is not our standard. We are constantly striving to improve on our product and service delivery and constructive criticism are always welcomed. You will be pleased to hear that we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Oubaai Hotel Golf & Spa is set in the picturesque hamlet of Herolds Bay, within 15 minutes from George Airport, Western Cape, South Africa. This 316-acre upscale Residential & Golf Development set apart in our specatacular Garden Route stretches out along the Western Cape from Mossel Bay to Port Elizabeth. Home to our Signature Ernie Els Golf Course as well as the Freesia Spa. The Oubaai Hotel has 100 Luxury Guest Rooms showcased alongside some of the most spectacular Herolds Bay Heritage Real Estate. This includes 322 upmarket Oubaai Residential Properties and 128 Oubaai Village Apartments. Golf Membership is optional. The Golf Club comprises of our 18 Hole Championship Ernie Else Signature Golf Course, the Golf Academy, a Driving Range plus 1 Chipping and 2 Putting Greens. Added Value includes Daily Breakfast in our Main Restaurant " Cucina," plus FREE Wifi access and FREE Parking. On our Property you can enjoy our Swimming Pool, Tennis Court, Squash Court and fully equipped Gym. ... more   less 

Additional Information about Oubaai Hotel Golf & Spa

Address: 406 Herolds Bay Road | Herolds Bay, George 6528, South Africa (Formerly Hyatt Regency Oubaai Golf Resort & Spa)
Region: South Africa > Western Cape > George
Price Range: €111 - €282 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Oubaai Hotel Golf & Spa 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Hyatt Regency Oubaai Golf Hotel George
Hyatt Regency Oubaai Golf Resort And Spa
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Questions & Answers

Here's what travellers have asked, with answers from Oubaai Hotel Golf & Spa staff and other travellers.
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Cape Town, South Africa

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Questions? Get answers from Oubaai Hotel Golf & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“club rooms outstanding”
 of 5 bubbles Michael665, 21 Nov 2016 | Read review
“We had to walk up 3 flights of stairs which was not a problem but if you have a mobility problem, I would ask the hotel what rooms are best.”
 of 5 bubbles lnd_beale, 20 Nov 2016 | Read review
“Request pool View”
 of 5 bubbles Isiphiwo, 16 Oct 2016 | Read review
“Rooms that face the pool can have a bit of noise from the pool pump at night if you leave your balcony door open”
 of 5 bubbles samkoning91, 20 Sep 2016 | Read review
“South side”
 of 5 bubbles thepollins, 20 Sep 2016 | Read review
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