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Cloud 9 Boutique Hotel & Spa

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Cloud 9 Boutique Hotel & Spa
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223 Reviews from our TripAdvisor Community

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There are newer reviews for Cloud 9 Boutique Hotel & Spa
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Showing 145: English reviews
Reviewed 19 January 2017 via mobile

Most amazing place, staff welcoming you with big friendly smile, very helpful, rooms big nice and clean, spa us a world class spa, the roof is stunning the view is amazing Thank you shadre for your help and cant wait for our first group to arrive and enjoy cloud 9 like i did, see you guys in march

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Helpful?
Thank Kimo Z
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

Thank you for your kind words and taking the time to review Cloud 9, we look forward to seeing you guys again in March!

Reviewed 18 January 2017

Clean hotel, friendly staf, perfect and giant beds, quiet airconditioning. Next to that the hotel is trendy with multiple swimming pools, a jacuzzi and a roof terrace. It has everything a hotel needs, and I couldn't be more happy during my stay.

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Helpful?
1Thank Bénine B
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

Wow and thank you Bénine! Your review just made our day!! We look forward to seeing you again on your next trip to Cape Town:)

Centurion
Reviewed 17 January 2017

Thank you making our 10 year wedding anniversary so memorable! We cannot wait for our next visit! Everything was perfect! The rooftop view is breathtaking! The meusli at beakfast is worth a second and third helping. Beautiful and clean room. And the service - wow!-Thanks Cloud 9!!

Review collected in partnership with this hotel
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Helpful?
1Thank Elani_Swanepoel
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

Dear Elani Thank you for your great review and kind words regarding our staff and our property and THANK YOU for choosing us to celebrate your 10th year anniversary! Wishing you love and happiness for the next 50 plus years to come:)

Bridport, United Kingdom
Reviewed 16 January 2017

We were here for a four night stay at the beginning of a 3 week trip and it proved to be ideal for our first few nights in the city. Location was good, a couple of minutes to Kloof St and a little longer, about 10 minutes, to Long Street - on our first day we actually walked to the...

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Helpful?
1Thank happylarry1
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

Thank you for your lovely review! We actually had a meeting with The Sorrows restaurant the other day and they agreed not to take any outsiders for breakfast in our peak season as it can get a bit crazy with all the hotel guests:) We are also in the process of training all our reception staff on restaurant referrals and...

Cape Town
Reviewed 14 January 2017

Nice hotel and staff. Nice pool area , near to all for ex hop on hop off busses. Staff can help you book rental cars etc. Lovely wiev if table montain from poolarea, near gardebs with many shops, etc.

Review collected in partnership with this hotel
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Helpful?
Thank joakim504
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

What a lovely review, thank you very much for taking the time and thank you for your kind words regarding our property and our staff, much appreciated.

Reviewed 13 January 2017

Very beautiful and luxurious hotel, definitely deserves the label boutique. We had some issues with our children's a/c but staff did their utmost to correct them. Ultimately they were given a new room which turned out to be the best room on the premises (as far as we were concerned). Rooms in general a spacious and equipped with all you...

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Helpful?
Thank NiqueSlied
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

Thank you very much for you wonderful review regarding our staff and hotel. We can definitely ask The Sorrow Restaurant to add some gluten free products to their breakfast selections as I am sure there will be a need for such items. Thank you for bringing that under our attention.

Cape Town
Reviewed 11 January 2017

Check previous page - Excellent service by staff, stunning views ... The rooms look great and modern but not set up for comfortable living but there is a few steps that could be taken to correct this ... check recommendations on previous page

Review collected in partnership with this hotel
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Helpful?
Thank Charné W
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

Dear Charné We have actually gone through your list and there is definitely a lot of valued points that we will definitely be addressing! Your input is greatly appreciated:) Thank you for your kind words regarding our service, this is VERY important to us.

Maputo, Mozambique
Reviewed 9 January 2017

Could 9 is a great place, very friendly and helpful staff, fantastic breakfast, spacious stylish rooms, clean! Fantastic 360 view from roof top. To fully enjoy all the offers better to go without or older kids... ;)

Review collected in partnership with this hotel
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Thank 20Aida13
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

Your next visit to Cape Town can maybe be for adults only, just remember if you book directly with us we will give you a 15% discount of your stay:) Thank you so much for our lovely review, we really do appreciate it!

Johannesburg, South Africa
Reviewed 7 January 2017

Newly renovated and opened Cloud 9 is a great place very close to all the reataurants and places along Kloof Street, and halfway up to table mountain and the nek to Camps Bay. Very stylish with Spa and great rooftop bar lounge to chill the afternoons or early evenings away. It is a complex of various old bulidings which got...

Review collected in partnership with this hotel
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Helpful?
Thank Petra H
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

Hi Petra We really appreciate your input and please now that we are working very closely with The Sorrows Restaurant to get the level of service to what is expected of in a Boutique Hotel. Thank you for your kind words regarding our hotel and staff, it really makes our day seeing such positive reviews:)

Reviewed 5 January 2017

This small 'boutique' hotel is spread out over several adjacent buildings. The rooms are comfortable and nicely decorated. There are two small swimming pools, a jacuzzi, and a roof top bar. The breakfast area had just re-openend and the very friendly staff was struggling a bit with the service. No doubt all is ok now.

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Helpful?
1Thank Martijn S
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

Dear Martjin Thank you for taking the time to review our property and for your kind words! The Sorrows restaurant is still in their teething stages but every day they are learning and getting a bit better:) Hope to see you again on your next trip to Cape Town!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Nestled at the foot of Table Mountain lies Cloud Nine Boutique Hotel perfectly placed in the trendy Tamboerskloof area of the Cape Town city bowl. The Hotel is within easy walking distance of the hip & vibrant Bree, Kloof and Long Streets with their many shops, restaurants, bars, clubs & cafes. The property comprises of 5 heritage Victorian buildings dating back to 1892. As part of our preservation original elements including marble fireplaces, pressed ceilings & wooden floors have been retained. Cloud Nine offers the guest original Victorian architecture combined with modern standards of services & accommodation, making this prestigious luxury boutique hotel the venue of choice for tourists, executives & other discerning travellers. All of this blends seamlessly together to provide the guest with a relaxed environment of contemporary elegance at the foot of the mountain. ... more   less 

Additional Information about Cloud 9 Boutique Hotel & Spa

Address: 12 Kloof Nek Road, Cape Town Central 8001, South Africa (Formerly Leeuwenvoet House)
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: €113 - €243 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cloud 9 Boutique Hotel & Spa 4*
Number of rooms: 47
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Also Known As:
Cloud 9 Boutique Hotel & Spa Cape Town, South Africa
Hotel Style:
#24 Spa Hotel in Cape Town Central
#52 Luxury Hotel in Cape Town Central
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Questions & Answers

Questions? Get answers from Cloud 9 Boutique Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Coutyard good for family”
 of 5 bubbles rsredtail, 12 Mar 2017 | Read review
“choose a room far away from the bar if you are sensible to noise”
 of 5 bubbles J_A11, 26 Feb 2017 | Read review
“All rooms are quiet due to good glazing. Check out the website for options, we had a 'standard' this time which was fine.”
 of 5 bubbles Blobber, 12 Feb 2017 | Read review
“Best Views”
 of 5 bubbles raymondseeber, 14 Dec 2016 | Read review
“Wait until renovation is completed.”
 of 5 bubbles HanG_12, 2 Dec 2016 | Read review
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