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24/12/2017 25/12/2017
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    Cloud 9 Boutique Hotel & Spa

    12 Kloof Nek Road, Cape Town Central 8001, South Africa
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    24/12/2017 25/12/2017
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     4 people are viewing this hotel
    US$217
    US$201
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    Traveller (126)
    Room & Suite (32)
    Pool & Beach (16)
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    Overview
    • Excellent52%
    • Very good33%
    • Average11%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “rooftop bar” (20 reviews)
    “table mountain” (48 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Family Rooms
    Rooftop Bar
    Concierge
    Spa
    Dry Cleaning
    Rooftop Terrace
    4.0 Star Hotel
    All hotel details
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    Belmond Mount Nelson Hotel
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    Cape Milner
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    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (329)
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    1 - 5 of 228 reviews

    Reviewed 1 week ago

    Our stay was ok but nothing special. The room was very tiny stepping right into the bathroom! The bed was to short and no possibility to stretch out fully as it was sorounded by three walls! The TV was not working. Whencslling the reception sent...More

    Review collected in partnership with this hotel
    Thank hwette_483062
    Response from Shadre B, Manager at Cloud 9 Boutique Hotel & SpaResponded 1 week ago

    Dear Sir or Madam Thank you for taking your time to write us this review. From reading the content, we understand that you were booked into one of our classic room which had been allocated as a single room due to its fixtures and space....More

    Reviewed 3 weeks ago

    Stayed here early November for 4 nights at the beginning of our SA adventure. We had booked a Deluxe Room through our Agents so were a bit underwhelmed by the size of the room and shower 'cubicle', but it was a very comfy bed and...More

    Thank RosieWinchester
    Response from Shadre, General Manager at Cloud 9 Boutique Hotel & SpaResponded 6 days ago

    Dear Rosie Thank you for taking the time to review our property and for you lovely comments regardig our cleanliness and comfy beds. Because we are heritage buildings all our rooms and bathrooms are different sizes, some bigger than others. That section of the hotel...More

    Reviewed 3 weeks ago

    Stunning views and outlook. Good selection of drinks. Nice barmen. Was unfortunately rather cold when we were there this evening ( still not quite summer in Cape Town !), however unlike other upmarket places it was disappointing not to see there was the provision of...More

    Thank TrekkingWhiteTiger
    Response from Shadre, General Manager at Cloud 9 Boutique Hotel & SpaResponded 3 weeks ago

    Thank you for your lovely comments regarding our rooftop bar!! We do have blankets and a outdoor gas heater at the top section and I do appologise that neither of the two was not offered to you guys! I will definately bring it under the...More

    Reviewed 3 weeks ago

    We loved our stay at cloud 9,rooms were beautifully decorated. The location of the hotel is amazing, really close to many restaurant nearby, we had a variety of them to choose from. The staffs are helpful and friendly. We totally fell in love with the...More

    Review collected in partnership with this hotel
    Thank Deena90
    Response from Shadre, General Manager at Cloud 9 Boutique Hotel & SpaResponded 6 days ago

    Thank you for your lovely review and for all the wonderful comments regarding our property, staff, location and rooms! We really appriciate you taking the time and for giving us such a positive review! We look forward seeing you again on your next trip to...More

    Reviewed 3 weeks ago

    Location is great, but lacks certain 4-star elements. The parking is tricky. Very narrow and depending on how some guests park, difficult to get out of. The fruit falling from the trees dirty the cars immensely. When parking at night there are no lights which...More

    Review collected in partnership with this hotel
    Thank ucaspary
    Response from Shadre, General Manager at Cloud 9 Boutique Hotel & SpaResponded 6 days ago

    Thank you for taking the time to review our property and we appologise for the miscommunication during your stay. The parking area we rent from the school next door. Due to the huge fig tree that was declared a heritage tree by the city council...More

    Belmond Mount Nelson Hotel
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    Derwent House Boutique Hotel
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    Cape Milner
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    Hilton Cape Town City Centre
    1,375 reviews
    #43 of 110 hotels in Cape Town Central
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$130 - US$265 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #16 Spa Hotel in Cape Town Central
    • #31 Luxury Hotel in Cape Town Central
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 47
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Expedia, Hotwire, Orbitz, Hotels.com, Booking.com, Priceline, Agoda, Cancelon and TripOnline SA so you can book your Cloud 9 Boutique Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • South Africa >
    • Western Cape >
    • Cape Town >
    • Cape Town Central
    • Also Known As
    • Cloud 9 Boutique Hotel & Spa Cape Town, South Africa
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    Traveller (126)
    Room & Suite (32)
    Pool & Beach (16)
    Dining (8)
    Hotel & Grounds (94)
    Bathroom (14)
    Nearby
    Nearby HotelsSee all 110 hotels in Cape Town Central
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    nigel c
    12 December 2017|
    AnswerShow all 2 answers
    Response from J2516OCedh | Reviewed this property |
    Two types of parking are available - free parking on the road, if and only if, available, but be careful from a security point of view. The second parking is within a small area in the hotel which is secure but they charge... More
    0
    Votes
    nigel c
    12 December 2017|
    Answer
    Response from amk76 | Reviewed this property |
    Hi, the hotel has on-site parking (a small lot). We were there in August with 2 big vans (for the 15 of us) and the hotel managed to always find us a space to park (though it was sometimes a challenge given the size of our... More
    1
    Vote
    Selina_J_W
    30 October 2017|
    Answer
    Response from Shadre | Property representative |
    Hi Selina The nearest hop on/hop off bus is 1.1km for us, coner of Pepper Street:)
    1
    Vote
    Room Tips
    "Could ask to be away from the road"
    Read review
    "Corner room for space"
    Read review
    "Big rooms, great staff, rooftop bar"
    Read review
    "Room 28 was wonderful - I think its the honeymoon suite..."
    Read review
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