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    Southern Sun Waterfront Cape Town

    1 Lower Buitengracht Street | Private Bag X3, Waterfront, Cape Town 8001, South Africa
    011 27 21 409 4000
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    3/12/2017 4/12/2017
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     7 people are viewing this hotel
    US$250
    US$250
    US$250
    Traveller (381)
    Room & Suite (225)
    Dining (51)
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    Overview
    • Excellent45%
    • Very good40%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “every half hour” (40 reviews)
    “shuttle bus” (71 reviews)
    “tsogo sun” (20 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
    Offers from Southern Sun Waterfront Cape Town
    Special Price: Cape Town WeekendBreaks
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,060)
    There are newer reviews for Southern Sun Waterfront Cape Town
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    401 - 405 of 1,806 reviews

    Reviewed 7 October 2016

    the new chef at Southern Sun Waterfront should be given all the empowered to prepare client centered dishes when the menu is not to client's taste. During my stay Chef Lu prepared special meals for me as I found nothing to my satisfaction on the...More

    Review collected in partnership with Tsogo Sun Hotels
    Thank sundresekran
    Response from Jeff R, General Manager at Southern Sun Waterfront Cape TownResponded 9 October 2016

    Dear sundresekran Thank you for your comments Although we are delighted that Chef Ku managed to assist you with your requirements, please feel fee to utilize our " My Chef " concept , whereby you call the chef on duty , should you have any...More

    Reviewed 7 October 2016 via mobile

    We had four days in Cape Town at the Southern Sun Waterfront. Great service all the way. Good bar food. Not sure the pool can really be called a pool. Beautiful hotel. Minibus shuttle bus driver was exceptional

    Thank Carol H
    Response from Jeff R, General Manager at Southern Sun Waterfront Cape TownResponded 9 October 2016

    Dear Carol H, Thank you for your feedback We are really pleased that you enjoyed our service and facilities and we hope to welcome you back soon Warm regards JEFF ROSENBERG GENERAL MAANGER

    Reviewed 6 October 2016 via mobile

    Hotel rooms are nice, clean and modern. Staff are hit and miss, some were good and others didn't care. There is a shuttle to the waterfront area but the driver left more than 5 minutes early leaving me behind. No one cares of course. Location...More

    Thank speedbird1984
    Response from Jeff R, General Manager at Southern Sun Waterfront Cape TownResponded 7 October 2016

    Dear speedbird1984, Thank you for your feedback following your recent stay with us I can assure you that we all certainly do " care " about our guests experience at our hotel, and we are saddened by your comments. Please rest assured that we take...More

    Reviewed 4 October 2016

    stayed here once, rooms a okay with basics. You have to pay for parking which doesnt make sense if im staying here for more than one day. the Buffet breakfast is very busy because of the large number of people who make use of the...More

    Thank Ofentse M
    Response from Jeff R, General Manager at Southern Sun Waterfront Cape TownResponded 5 October 2016

    Dear Ofentse M, Thank you for your feedback We are pleased that you enjoyed your overall stay and should you wish to make use of our gym facility, please take the lift to the first floor. Warm regards JEFF ROSENBERG GENERAL MANAGER

    Reviewed 2 October 2016

    My stay was just excellent, I received a very good service during my stay at the hotel. The hotel room was very clean and all the employees that I came across where very friendly and they made me feel at home

    Review collected in partnership with Tsogo Sun Hotels
    Thank disebolydiat
    Response from Jeff R, General Manager at Southern Sun Waterfront Cape TownResponded 3 October 2016

    Dear dicebolydiat, Thank you for your feedback following your recent stay with us We are really pleased that you felt at home - as this means that we were all doing our job function effectively Warm regards JEFF ROSENBERG GENERAL MANAGER

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Shuttle Bus Service
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$163 - US$326 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #17 Spa Hotel in Cape Town
    • #24 Business Hotel in Cape Town
    • #29 Family Hotel in Cape Town
    • #31 Luxury Hotel in Cape Town
    • #31 Romantic Hotel in Cape Town
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 537
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Travelocity, Cancelon, TripOnline SA, Evoline ltd and getaroom.com so you can book your Southern Sun Waterfront Cape Town reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • South Africa >
    • Western Cape >
    • Cape Town >
    • Cape Town
    • Also Known As
    • Southern Sun Waterfront Cape Town Hotel Cape Town Central ,
    • Cape Town Southern Sun Waterfront ,
    • Southern Sun Waterfront Cape Town South Africa
    Add Photo Photos
    Traveller (381)
    Room & Suite (225)
    Dining (51)
    Pool & Beach (21)
    Hotel & Grounds (283)
    Bathroom (26)
    Family and Play Areas (2)
    Business Centre & Event Rooms (1)
    Nearby
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    Ask a question
    Questions & Answers
    17 May 2017|
    AnswerShow all 4 answers
    Response from Paul G | Reviewed this property |
    It was extremely cold when we were there so I do not think it is heated
    0
    Votes
    Travel F
    10 April 2017|
    AnswerShow all 2 answers
    Response from Jeff R | Property representative |
    Dear Travel F Regrettably our pool is not heated , but you are welcome to use the pool at our sister hotel next door , which is Warm regards Jeff Rosenberg General Manager
    0
    Votes
    JanetteGudgeon
    12 February 2017|
    AnswerShow all 2 answers
    Response from Jeff R | Property representative |
    Hi Janette, Please contact our Duty Manager on +27 71 525 9067 or +27 21 409 4000 and they can arrange to assist you We look forward to welcoming you Jeff Rosenberg General Manager
    0
    Votes
    Room Tips
    "Packed breakfast is good if you have an early tour"
    Read review
    "As high as possible"
    Read review
    "Rooms with a harbor view above the 10th floor are best."
    Read review
    "Ask for a room change if you are disappointed with what they give you"
    Read review
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