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Southern Sun Waterfront Cape Town

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Traveller (463)
Room & Suite (277)
Dining (53)
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Overview
  • Excellent46%
  • Very good40%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“every half hour”(45 reviews)
“shuttle bus”(76 reviews)
“tsogo sun”(24 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,278)
There are newer reviews for Southern Sun Waterfront Cape Town
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Traveller rating
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895
792
202
70
41
Show reviews that mention
All reviewsevery half hourshuttle bustsogo sunshuttle serviceconcierge desklarge hotelbreakfast buffetwater frontbusiness tripbusiness hoteleasy accessstayed here for nightsper dayenjoyed my staytable mountainsouth africalong street
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311 - 315 of 2,000 reviews
Reviewed 15 July 2017 via mobile

I am blown away by the service in this hotel. Each person makes it their mission to ask how day is and really friendly. The conversations are genuine and really refreshing, not pretend at all. Breakfast is a must. Definite highlight and quality is outstanding....More

Thank PaddySA1000
Response from Jeff R, General Manager at Southern Sun Waterfront Cape TownResponded 19 July 2017

Dear PaddySA1000, Thank you for your feedback following your recent stay with us All your positive comments are greatly appreciated and we will ensure that the team members you mentioned are advised accordingly Warm regards JEFF ROSENBERG General Manager

Reviewed 12 July 2017

We stayed at the hotel for four nights as part of a guided tour of. South Africa. The hotel is well situated for sightseeing and also runs a free shuttle bus every half hour to the Victoria and Alfred Waterfront where there is a huge...More

Thank cameron182017
Response from ignatiousmambinge, Front Office Manager at Southern Sun Waterfront Cape TownResponded 14 July 2017

Dear Cameron182017, Thank you for your feedback. We are delighted that you enjoyed your stay with us during your visit to Cape Town. Thank you for choosing to stay with us and we look forward to welcoming you back in future. Sunny regards, Ignatious

Reviewed 12 July 2017 via mobile

The hotel rooms are clean, the staff are wonderful, and the food is great. Morning buffet and they catered to my vegan dietary needs. We even received a celebratory champagne and dessert plate for my graduation from school.More

Thank lisa I
Response from ignatiousmambinge, Front Office Manager at Southern Sun Waterfront Cape TownResponded 14 July 2017

Dear Lisa I, Thank you for your feedback. We are very pleased that your dietary requirements were delivered to your request and that you enjoyed your overall stay with us. We look forward to welcoming you back in future should you visit Cape Town. Sunny...More

Reviewed 11 July 2017

Its always a pleasure staying at the Southern Sun Waterfront hotel, we always take our yearly trip to Cape town and always stay at the hotel, friendly employees, excellent service, great location. thanks

Review collected in partnership with Tsogo Sun Hotels
Thank thirushenn
Response from ignatiousmambinge, Front Office Manager at Southern Sun Waterfront Cape TownResponded 12 July 2017

Dear Thirushenn, Thank you for your positive feedback. We are pleased that your return trip to Southern Sun Waterfront Hotel was an enjoyable one as usual. Thank you for your continued loyalty, we look forward to welcoming you back next year. Sunny regards, Ignatious

Reviewed 10 July 2017 via mobile

We arrived at 11:30 and neither of the 2 rooms were ready. We were advised to come in after check in time, 2 pm. We did and our rooms were not ready. Front desk seemed incapable of understanding that we needed the rooms asap, after...More

Thank Listu
Response from ignatiousmambinge, Front Office Manager at Southern Sun Waterfront Cape TownResponded 12 July 2017

Dear Listu, Thank you for your feedback. We sincerely regret that our welcome service did not meet with your expectations. Thank you for choosing to stay with us and we hope to welcome you back in future. Sunny regards, Ignatious

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$143 - US$291 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in Cape Town Central
#21 Spa Hotel in Cape Town Central
#24 Business Hotel in Cape Town Central
#31 Romantic Hotel in Cape Town Central
#38 Luxury Hotel in Cape Town Central
Room types
Non-Smoking Rooms, Family Rooms, Suites, Smoking rooms available, Accessible rooms
Details
Price range
US$143 - US$291 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in Cape Town Central
#21 Spa Hotel in Cape Town Central
#24 Business Hotel in Cape Town Central
#31 Romantic Hotel in Cape Town Central
#38 Luxury Hotel in Cape Town Central
Room types
Non-Smoking Rooms, Family Rooms, Suites, Smoking rooms available, Accessible rooms
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Traveller (463)
Room & Suite (277)
Dining (53)
Pool & Beach (24)
Amenities (23)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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PeaGreen1991
22 April 2018|
AnswerShow all 5 answers
Response from dejm106 | Reviewed this property |
Forget the elevator and use the stairs. The gym and pool are not great. You might make do with the gym but the pool is 4 strokes wide, kidney shaped.
0
Votes
Suzanne S
13 March 2018|
AnswerShow all 6 answers
Response from Wendy O | Reviewed this property |
Yes, the rooms have coffee and tea making facilities.
1
Vote
jtsang72
3 March 2018|
AnswerShow all 8 answers
Response from IanSharks2014 | Reviewed this property |
yes rooms have UK plug facilities
0
Votes
Room Tips
"Rooms facing the garden/pool area were very quiet."
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"Choose high with table mountain view."
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"Do not charge for WiFi as an extra, its just ludicrous for a modern hotel in this day and age."
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"our room 961 was brilliant facing the waterfront with amazing views"
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