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3/12/2017 4/12/2017
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    Southern Sun Waterfront Cape Town

    1 Lower Buitengracht Street | Private Bag X3, Waterfront, Cape Town 8001, South Africa
    011 27 21 409 4000
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    3/12/2017 4/12/2017
     7 people are viewing this hotel
    US$250
    US$250
    US$250
    Traveller (381)
    Room & Suite (225)
    Dining (51)
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    Overview
    • Excellent45%
    • Very good40%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “every half hour” (40 reviews)
    “shuttle bus” (71 reviews)
    “tsogo sun” (20 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
    Offers from Southern Sun Waterfront Cape Town
    Special Price: Cape Town WeekendBreaks
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    Southern Sun The Cullinan
    1,740 reviews
    #26 of 110 hotels in Cape Town
     
    Protea Hotel by Marriott Cape Town North Wharf
    353 reviews
    #59 of 110 hotels in Cape Town
     
    Waterfront Village
    645 reviews
    #69 of 110 hotels in Cape Town
     
    Taj Cape Town
    1,802 reviews
    #15 of 110 hotels in Cape Town
     
    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (2,060)
    There are newer reviews for Southern Sun Waterfront Cape Town
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    21 - 25 of 1,806 reviews

    Reviewed 3 weeks ago

    Having had a bad experience at another hotel in the group, we were transferred to the Southern Sun Waterfront. We went from poor service, bad attitude and broken promises to Happy Faces, Excellent Service, Clean Rooms, Fantastic Breakfast, Helpful Staff - what a difference. We...More

    Thank PaulDJohannesburg
    Response from Pieter T, Manager at Southern Sun Waterfront Cape TownResponded 3 weeks ago

    Dear PaulD Thank you for taking the time to provide us with you positive feedback following your stay with us. We are pleased to see that you had such a memorable experience at our hotel. The team and I are looking forward to welcoming you...More

    Reviewed 3 weeks ago

    The rooms in this huge hotel are very small. My partner and I were given a room with two double beds... What is it with this two double beds thing? In Australia we always sleep in a queen-size bed. And our hotels all have king-size...More

    Thank Dougtwo
    Response from Pieter T, Manager at Southern Sun Waterfront Cape TownResponded 3 weeks ago

    Dear Dougtwo Thank you for taking the time to provide us with feedback following your recent stay in Cape Town. It is noted with concern that our room size as well as the bed configuration did not meet your expectations. Your concerns have been relayed...More

    Reviewed 3 weeks ago via mobile

    Dear all, I would like to appreciate the staff of the restaurant of the hotel at downstairs where I went for the breakfast they are humble, very helpful, smiling and chef she made a delicious omelet for me. Thank you guys, you guys are really...More

    Thank Anjan B
    Response from Pieter T, Manager at Southern Sun Waterfront Cape TownResponded 3 weeks ago

    Dear Anjan B Thank you for your positive comments following your recent stay with us. We are pleased to see that you had such a great experience in our breakfast room. The team and I are looking forward to your next visit. Kindest regards Pieter

    Reviewed 4 weeks ago

    Great location with free shuttle to the V & A waterfront area. Very busy with tour passengers and convention attendees. Room was comfortable, a few minor issues resolved immediately. Staff very attentive. Buffet breakfast offered much variety and satisfying. Free internet with good connection.More

    Thank Denis D
    Response from Pieter T, Manager at Southern Sun Waterfront Cape TownResponded 3 weeks ago

    Dear Denis D Thank you for taking the time to provide us with feedback following your stay with us. We are pleased to see that you had a pleasant stay and that your concerns were addressed by our attentive team members. The team and I...More

    Reviewed 4 weeks ago

    Great hotel to stay in, great value for money whether you are on business or leisure. Hotel has easy access to night scene in Long Street and not too far from the Waterfront facilities amenities. This comes highly recommended.

    Review collected in partnership with Tsogo Sun Hotels
    Thank mendoj2017
    Response from Pieter T, Manager at Southern Sun Waterfront Cape TownResponded 3 weeks ago

    Dear Mendoj2017 Thank you for your feedback following your recent stay in Cape Town. We are pleased to see that you were satisfied with our facilities. We are looking forward to your next visit. Kindest regards Pieter

    Southern Sun The Cullinan
    1,740 reviews
    #26 of 110 hotels in Cape Town
     
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    353 reviews
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    Taj Cape Town
    1,802 reviews
    #15 of 110 hotels in Cape Town
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Shuttle Bus Service
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$163 - US$326 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #17 Spa Hotel in Cape Town
    • #24 Business Hotel in Cape Town
    • #29 Family Hotel in Cape Town
    • #31 Luxury Hotel in Cape Town
    • #31 Romantic Hotel in Cape Town
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 537
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Travelocity, Hotels.com, TripOnline SA, Cancelon, getaroom.com and Evoline ltd so you can book your Southern Sun Waterfront Cape Town reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • South Africa >
    • Western Cape >
    • Cape Town >
    • Cape Town
    • Also Known As
    • Southern Sun Waterfront Cape Town Hotel Cape Town Central ,
    • Cape Town Southern Sun Waterfront ,
    • Southern Sun Waterfront Cape Town South Africa
    Add Photo Photos
    Traveller (381)
    Room & Suite (225)
    Dining (51)
    Pool & Beach (21)
    Hotel & Grounds (283)
    Bathroom (26)
    Family and Play Areas (2)
    Business Centre & Event Rooms (1)
    Nearby
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    1.04 km away
     
    Waterfront Village
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    1,740 reviews
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    Protea Hotel by Marriott Cape Town North Wharf
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    Ask a question
    Questions & Answers
    17 May 2017|
    AnswerShow all 4 answers
    Response from Paul G | Reviewed this property |
    It was extremely cold when we were there so I do not think it is heated
    0
    Votes
    Travel F
    10 April 2017|
    AnswerShow all 2 answers
    Response from Jeff R | Property representative |
    Dear Travel F Regrettably our pool is not heated , but you are welcome to use the pool at our sister hotel next door , which is Warm regards Jeff Rosenberg General Manager
    0
    Votes
    JanetteGudgeon
    12 February 2017|
    AnswerShow all 2 answers
    Response from Jeff R | Property representative |
    Hi Janette, Please contact our Duty Manager on +27 71 525 9067 or +27 21 409 4000 and they can arrange to assist you We look forward to welcoming you Jeff Rosenberg General Manager
    0
    Votes
    Room Tips
    "Packed breakfast is good if you have an early tour"
    Read review
    "As high as possible"
    Read review
    "Rooms with a harbor view above the 10th floor are best."
    Read review
    "Ask for a room change if you are disappointed with what they give you"
    Read review
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