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Southern Sun Waterfront Cape Town

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Southern Sun Waterfront Cape Town
Southern Sun Waterfront Cape Town
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1,744 Reviews from our TripAdvisor Community

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Showing 1,541: English reviews
Edinburgh, United Kingdom
Reviewed 3 weeks ago

This is an ideally located hotel for exploring the centre of Cape Town, especially the Bo Kaap district, Greenmarket Square and the Victoria and Alfred Waterfront. There is a shuttle service to the Waterfront, which operates on a first come first served basis. The hotel is clean and comfortable, staff were friendly and the food was of a decent standard...

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Helpful?
Thank rosieposie958
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear rosieposie958, Thank you for your feedback We appreciate your kind comments and are really pleased that you enjoyed your stay with us Warm regard JEFF ROSENBERG General Manager

New Jersey, United States
Reviewed 3 weeks ago

I come to Cape Town regularly and I will not be staying here again. I had one request my entire stay and it was to have my folio emailed to me. The person at the counter gave me a hard time and never sent it to me. This is standard operating procedure in hotels around the world. Then I called...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Mara Marchant M
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear Mara Marchant M, Thank you for your feedback We have taken note of your comments regarding the lack of attention on arrival , as well as your request for a copy of your account. This is certainly not a difficult request to action , and I would like to apologise for the frustration and lack of service delivery We...

cheshire
Reviewed 3 weeks ago via mobile

Stayed here whilst on a tour of South Africa. Quite a new hotel very clean. Comfortable rooms unfortunately I found the beds a little hard. Many others if the party found them fine. Breakfast was extremely well stocked lots of lovely fruit cereals and cooked food most enjoyable. Attentive staff. Bar meals and drinks very reasonable and appetising. Enjoyed our...

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Helpful?
Thank jimmyshoe
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear jimmyshoe, Thank you for your feedback We are really pleased that you enjoyed our services and facilities - and we look forward to your next visit Warm regards JEFF ROSENBERG General Manager

Reviewed 3 weeks ago

Stayed in this hotel many times. Very good location. Staff are super friendly and helpful. Good food and wine. Good value for money. Hotel can book the tour for you. They also arranged the taxi for us, which is very cheap and reliable. Highly recommend you to book the taxi from the hotel if you wanna go somewhere. Lions head...

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Helpful?
Thank Sasha B
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear HimalPari, Thank you for your great feedback, relating to the offering from within Cape Town , as well as the hotel facilities and service We are delighted that you enjoyed your stay Warm regards JEFF ROSENBERG General Manager

Walnut Creek, CA
Reviewed 3 weeks ago

We spent two nights here at the end of a two week trip through South Africa. Very nice hotel. Good location for the Victoria and Albert Waterfront. We actually walked back to the hotel from here --maybe 20 minutes. Cab would be easier. Lovely breakfast buffet --delicious food and great service.

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Helpful?
Thank travelgal5050
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear travelgal5050, Thank you for your feedback We are pleased that you enjoyed your stay with us and our facilities suited your requirements Warm regards JEFF ROSENBERG General Manager

Pretoria, South Africa
Reviewed 3 weeks ago

The best thing about the Southern Sun Waterfront is the location. It is a great place to get around from and walking distance to the Waterfront and Long Street. The hotel breakfast is good, wide variety to choose from. Just at peak times the que's for eggs tends to get a bit long. Rooms are comfortable, the pool area is...

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Helpful?
Thank AJIR_10
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear AJIR_10, Thank you so much for your kind comments following your recent stay with us We are really pleased that you enjoyed our facilities and that you will gladly recommend our facility Warm regard JEFF ROSENBERG General Manager

Darmstadt, Germany
Reviewed 3 weeks ago

We stayed here for 3 days during our honeymoon. The hotel is nice, it has a nice location and offers a shuttle bus service to the V&A waterfront. The service is mixed, some are really friendly and efficient ( egg station at breakfast, check-in personel ) others seemed very bored and disinterested ( concierge, breakfast waiters). The rooms are clean...

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Helpful?
Thank N D
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear N D, Thank you for your feedback On behalf of us all, I would like to congratulate you both on your recent marriage and we are honoured that you chose our hotel for a few days of your honeymoon We are pleased that you enjoyed your overall stay , and only regret that you found a few of our...

Aberdeen, United Kingdom
Reviewed 3 weeks ago

Lovely hotel which was central to v and a waterfront. Room very good and plenty of choice for breakfast. Plenty of area to sit when returning from a busy day. Small pool and little room to sit around but if you are out most of the day it is ok. Tend to get splashed by children when sitting having a...

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Helpful?
Thank 489marina
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear 489marina, Thank you for your feedback We are pleased that your cases were found and that you found are concierge were very helpful In addition , it was a pleasure being of service to you and we trust that you will stay with us on your next visit to Cape Town Warm regards JEFF ROSENBERG General Manager

Johannesburg, South Africa
Reviewed 3 weeks ago via mobile

The hotel delivered on everything I expected from a southern sun. Room was adequate, shower nice with excellent water pressure. I would have preferred slightly better complimentary toiletries especially earbuds, cotton wool, etc. shampoo, conditioner and body was generic hotel brand. Breakfast was excellent with a great variety. Room service food is tasty with very reasonable prices. Would definitely recommend.

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Helpful?
Thank Claudie C
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear Claudie C Thank you for feedback We are delighted that you enjoyed your stay and that feel confident to recommend our hotel , going forward Warm regards JEFF ROSENBERG General Manager

Peterborough, United Kingdom
Reviewed 4 weeks ago

We stayed here for 3 nights on arrival into Capetown and again for 1 night at the end of our SA trip. First stay very good and enjoyed both their buffet dinner at 250 rand and the a la carte meal. We didn't think there were any restaurants around the hotel initially but then found that if you go left...

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Helpful?
1Thank travelaslongasican
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear travelaslongasican, Thank you so much for your feedback We are sure that your detailed comments will be most useful to prospective visitors to Cape Town , as well as those who wish to stay at our hotel In addition, we are really pleased that you enjoyed our facilities and service levels and we look forward to welcoming you back...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Wonderful sunsets over the Atlantic Ocean assist in making the Southern Sun Waterfront Cape Town a preferred business and holiday destination. A mere 15 minutes' drive from Cape Town International Airport, a 5 minute walk from the Cape Town International Convention Centre (CTICC) and within walking distance to the V&A Waterfront, this hotel is superbly located to offer every guest easy access to the sights and sounds of Cape Town. Breathtaking views of Table Mountain can be enjoyed from rooms that offer all the quality and comfort you would expect from a full service hotel. Offering guests a fitness centre, a pool and convenient meeting rooms and a business centre, the Southern Sun Waterfront Cape Town caters for all possible business or leisure traveller needs.Modern, chic and spaciously comfortable, these Waterfront hotel rooms offer guests a rejuvenating, fully serviced escape from the bustling energy of Cape Town. The decor is tasteful and classy with an edge. Amenities cater for all possible requirements and include 24 hour in room dining and a host of channels available on satellite. Business travellers can make use of the in room wireless internet access and the workstation with work lamp. Smoking and wheelchair accessible rooms are available on request.Unique cuisine and relaxed dining are just two of the many aspects that make this a simply superb dining experience to all restaurant guests. The Yizani Restaurant is inspired by everything local and is authentically South African ... more   less 

Additional Information about Southern Sun Waterfront Cape Town

Address: 1 Lower Buitengracht Street | Private Bag X3, Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: €135 - €364 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Waterfront Cape Town 4*
Number of rooms: 537
Reservation Options:
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Also Known As:
Southern Sun Waterfront Cape Town Hotel Cape Town Central
Cape Town Southern Sun Waterfront
Southern Sun Waterfront Cape Town South Africa
Hotel Style:
#15 Spa Hotel in Cape Town Central
#25 Business Hotel in Cape Town Central
#29 Family Hotel in Cape Town Central
#32 Luxury Hotel in Cape Town Central
#32 Romantic Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Southern Sun Waterfront Cape Town staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“12th floor up, ask for the rooms facing the Cullinan and swimming pool area as these are very quite.”
 of 5 bubbles CFinSandton, 23 Feb 2017 | Read review
“Ask for rooms with waterfront/ table mountain view”
 of 5 bubbles tanvid2016, 19 Feb 2017 | Read review
“Waterfront view”
 of 5 bubbles HimalPari, 31 Jan 2017 | Read review
“corner rooms have 2 windows”
 of 5 bubbles travelaslongasican, 28 Jan 2017 | Read review
“The hotel rooms rank right up there with the High end chain hotels that one would find in the USA”
 of 5 bubbles X5874XAmichaelc, 22 Jan 2017 | Read review
5 of 5