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Urban Chic Boutique Hotel

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Urban Chic Boutique Hotel
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275 Reviews from our TripAdvisor Community

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Showing 220: English reviews
Johannesburg, South Africa
Reviewed 22 May 2016 via mobile

This hotel stinks of cigarette smoke in the rooms even though they state it is a non smoking hotel and you will not get any sleep due to the noise from the street - the ear plugs don't work. I would not recommend this hotel to anyone.

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Helpful?
Thank Lisa F
UrbanChicBoutique, General Manager at Urban Chic Boutique Hotel, responded to this review

Good day Ma'am Thank you for your review Yes, we are situated in what is commonly known as the party street of Cape Town, All of our reviews and our website clearly state this. Our website uses phrases like "never sleeps vibe", "melting pot that is Long street" and "surrounded by night clubs and bars" so we have not tried...

Los Angeles, California
Reviewed 19 May 2016

Urban Chic Boutique Hotel was a unique place. It's a great location if you want to experience a trendy, funky area of Cape Town, but don't count on sleeping while you're there. There are lots of choices for eating and drinking, without having to even get a taxi. Just step outside of the hotel and walk up or down Long...

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Helpful?
Thank PPriceTraveller
UrbanChicBoutique, General Manager at Urban Chic Boutique Hotel, responded to this review

Good day Sir Wow, I must say, your review sounds like something straight out of a Men in Black movie strip LOL. On a serious note though, I have been the General Manager at the hotel since 2008 and I have never received feedback or a review describing anything close to what you describe above. Neither myself, nor my receptionist,...

Reviewed 18 May 2016 via mobile

When booking why don't they advise you that you won't sleep because of the night clubs downstairs. Even when the club's eventually close the drink people in the street keep you up till the early morning. Worst experience in Cape Town.

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Helpful?
Thank OCD5
UrbanChicBoutique, General Manager at Urban Chic Boutique Hotel, responded to this review

Good day, I'm sorry you are (as your heading describes), but we do not hide the fact that we are based in the famous party street of Cape Town, Long street with its "never sleeps vibe" and surrounded by nightclubs and bars. On our website we even say that we provide earplugs on request. At check-in we reiterate this fact...

Reviewed 17 May 2016

It was fine enough, they charged me the same amount to have on towel cleaned as it cost me to have 5kg of washing out sourced. They say it is hotel policy for dirty linen (a bit of make up?!) a bit dodgy if you ask me since I discovered my duvet was covered in stains (only saw when the...

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Helpful?
Thank TravellingWillburi
UrbanChicBoutique, General Manager at Urban Chic Boutique Hotel, responded to this review

Good day ma'am and thank you for your review. As I tried to explain to you when you were checking out, its not the laundering of the handtowel that is the problem, but as the towels are of a more expensive and specialised material, these stains (make up, hair dye, wine, blood, vomit etc) do not always come out as...

Reviewed 8 May 2016 via mobile

Urban Chic is an interesting hotel. Many modern flairs, the rooms are wonderful and stunning bathrooms ( bar our shower needing a bit of a tile replacement) but this is certainly not the spot for a relaxing holiday. It is right on the Main Street (Long) which is a massive party spot. In that respect convenient for party goers -...

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Helpful?
Thank D2644YAlouisec
UrbanChicBoutique, General Manager at Urban Chic Boutique Hotel, responded to this review

Good day Sir Thank you for your review Yes, we are situated in what is commonly known as the party street of Cape Town, Our reviews and our website clearly state this. Our website uses phrases like "never sleeps vibe", "melting pot that is Long street" and "surrounded by night clubs and bars" so we have not tried to hide...

Ballito, South Africa
Reviewed 7 May 2016

The room is really pretty and very comfortable but it feels like you sleep inside a nightclub. Earplugs does not work, pillow over your head does not work. We were booked for two nights but will see if we can't get booked into another hotel for tonight. I can't see myself staying here another night. This was booked through Discivery...

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Helpful?
Thank MariPage
UrbanChicBoutique, General Manager at Urban Chic Boutique Hotel, responded to this review

Good day Ma'am Thank you for your review Yes, we are situated in what is commonly known as the party street of Cape Town, Our reviews and our website clearly state this. Our website uses phrases like "never sleeps vibe", "melting pot that is Long street" and "surrounded by night clubs and bars" so we have not tried to hide...

Leicester
Reviewed 27 April 2016

Very good central location and very friendly, helpful and informative staff. There is secure parking available. There is a nice bar which is popular with locals who work in the Central Business District and the bar-person could not be more friendly. In terms of the noise.....there is a lot of noise but we found that the ear-plugs worked and this...

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Helpful?
1Thank DavidTLeicester
Neil Hemming
Reviewed 26 April 2016

From the time you arrive the staff could not be more helpful. The rooms have lovely Bathrooms are very spacious and comfortable. Loved this hotel so much. Location great but expect noise as it is opposite nightclubs and quite loud. Hotel happy to provide earplugs free of charge so didn't bother us too much. Young vibey and nice breakfast plenty...

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Helpful?
1Thank Spellar
MISSISSAUGA
Reviewed 24 April 2016

We spent 3 sleepless nights at this hotel as part of a tour we booked. For the first night, we were on the 2nd floor and the noise of the bars in the area was ridiculous. They might as well have been in our room. Ear plugs are provided by management but are ineffective. The 2nd and 3rd night, we...

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Helpful?
Thank Vicky w
UrbanChicBoutique, General Manager at Urban Chic Boutique Hotel, responded to this review

Good day Ma'am Thank you for your review Yes, we are situated in what is commonly known as the party street of Cape Town, Our reviews and our website clearly state this. Our website uses phrases like "never sleeps vibe", "melting pot that is Long street" and "surrounded by night clubs and bars" so we have not tried to hide...

South Africa
Reviewed 19 April 2016

Service was very good , Hotel is Modern and clean .There are Secure parking and its Near everything .Amazing View!! Amazing Breakfast!! If you don't like to party or loud music this is not the place the place for you . Will Return!

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Helpful?
2Thank carika b

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Urban Chic Hotel has 20 bedrooms and luxurious en-suite bathrooms that offers everything that an overseas tourist or corporate client could want, in the form of comfort and state-of-the-art amenities. The well-appointed rooms all have air-conditioning, and wireless communication ensure instant internet access for laptop users. Our Rooms have large windows that offer breathtaking views of Table Mountain, Lions Head and Signal Hill. ... more   less 

Additional Information about Urban Chic Boutique Hotel

Address: 172 Long Street, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: €73 - €139 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Urban Chic Boutique Hotel 4*
Number of rooms: 20
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Also Known As:
Urban Chic Boutique Hotel Cape Town, South Africa
Hotel Style:
#65 Luxury Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Urban Chic Boutique Hotel staff and other travellers.
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Dubai, United Arab Emirates
4 months ago
San Francisco, California
over a year ago

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Questions? Get answers from Urban Chic Boutique Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For a good nights sleep avoid rooms that face Long Street.”
  • View of Table Mountain from Hotel Room
 of 5 bubbles PaulA126, 12 Feb 2017 | Read review
“Chose rooms on the fourth floor and above for better sleep.”
 of 5 bubbles jasodan, 6 Feb 2017 | Read review
“Sixth floor is still pumping. Room 603 has a great view of Table mountain.”
 of 5 bubbles bigcthebogan, 18 Jan 2017 | Read review
“Ask for a room off long street if you choose to stay here”
 of 5 bubbles HelenMaccarese, 23 Nov 2016 | Read review
“Over look long street”
 of 5 bubbles crystalmO8180KZ, 9 Sep 2016 | Read review
5 of 5