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Sugar Hotel & Spa

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Traveller (145)
Room & Suite (144)
Dining (36)
Overview
  • Excellent76%
  • Very good18%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“marc's table”(19 reviews)
“plunge pool”(16 reviews)
“boutique hotel”(25 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star accommodation
All hotel details
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Rooms
4 Sep5 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (399)
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334 results
Traveller rating
251
63
10
6
4
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LanguageEnglish
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251
63
10
6
4
Show reviews that mention
All reviewsmarc's tableplunge poolboutique hotelsmall hotelbreakfast was includedmin walkthe hotel staffrooms are largecomfy bedcentral locationwaterfrontgreenpointluxuryuber
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1 - 5 of 334 reviews
Reviewed 1 week ago

Near the hotel there are many shops, restaurants, shopping center, beach. The staff was really nice. Breakfest was very good and also dinner in the evening. Possibility to take massage, pedicure, manicure at the hotel

Review collected in partnership with this hotel
1  Thank paarik711046
Reviewed 4 weeks ago

We stayed at the hotel for the second time and again it was excellent, the staff is very friendly and helpful, always smiling and willing to help... Best value for money, the food is great, the hotel very neat and clean, love the coffee machine...More

1  Thank adjdutoit
Response from SugarHotel, Manager at Sugar Hotel & SpaResponded 3 weeks ago

Dear Valued Guest We thank you for choosing our hotel and we are also grateful that you enjoyed your stay here. We hope to host you again in the near future. Kind regards Oncemore

Reviewed 4 weeks ago

I randomly chose Sugar Hotel from the Trivago website, as it looked like the best value for money. It surely was. I was very impressed with the hotel and the staff were super-friendly. I would have liked to have tried the spa, but was only...More

Review collected in partnership with this hotel
1  Thank Chantel69
Response from SugarHotel, Manager at Sugar Hotel & SpaResponded 3 weeks ago

Dear Chantel Thank you for your valued support, when we see our guests happy with the service we give, it encourages us to keep doing what we do right. We hope to host you in the near future. Kind regards Oncemore

Reviewed 5 weeks ago

i highly recommend this hotel! the staff service were excellent, they went out their way to make our stay such a pleasurable one. The kids loved it. Oncemore, NKOSI and i think John awesome staff thank you

Review collected in partnership with this hotel
Thank mmunde432006
Response from Oncemore_Satiya, Manager at Sugar Hotel & SpaResponded 3 weeks ago

Dear Guest Thank you for your review, here at Sugar hotel our first and most priority is our guests satisfaction. We are so excited that we managed to meet your expectations. We hope to host you again in the future. Kind regards Oncemore

Reviewed 2 July 2018 via mobile

Such a wonderful hotel! Great ambiance, location, staff, and food. My husband and I stayed for 3-nights and we're treated to great food selections from their in-house restaurant (Spice), warm conversations with the staff, and personally mapped travel recommendations from the owner (who modestly states...More

1  Thank Jamila S
Response from Oncemore_Satiya, Manager at Sugar Hotel & SpaResponded 5 July 2018

I would like to thank you for choosing to stay with us here at The Sugar Hotel and Spa during your visit to The Mother City Cape Town. We are thrilled that you enjoyed your stay with us and enjoyed the service rendered by our...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Room Service
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Non-Smoking Hotel
Room Service
Airport Transportation
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
US$86 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Best Value Hotel in Cape Town Central
#11 Spa Hotel in Cape Town Central
#20 Romantic Hotel in Cape Town Central
#26 Luxury Hotel in Cape Town Central
#26 Business Hotel in Cape Town Central
Room types
Non-Smoking Rooms
Details
Price range
US$86 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Best Value Hotel in Cape Town Central
#11 Spa Hotel in Cape Town Central
#20 Romantic Hotel in Cape Town Central
#26 Luxury Hotel in Cape Town Central
#26 Business Hotel in Cape Town Central
Room types
Non-Smoking Rooms
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Traveller (145)
Room & Suite (144)
Dining (36)
Pool & Beach (3)
Amenities (13)
Questions & Answers
Ask a question
Jane E
12 January 2018|
AnswerShow all 3 answers
Response from Oncemore_Satiya | Property representative |
Dear Jane, Thank you for your mail. Our reception is open 24 hours a day, there is always someone available to assist you. Please let us know should you want an airport to hotel transfer or taxi, we could arrange with our... More
0
Votes
fidel i
21 November 2017|
AnswerShow all 2 answers
Response from Oncemore_Satiya | Property representative |
Dear Fidel I, Thank you for your mail. I would like to let you know that we have since added a queen bed room on the ground floor that is wheelchair accessible. We have luxury apartments 800 metres from us that are 100... More
0
Votes
Omniya A
5 April 2017|
Answer
Response from Oncemore_Satiya | Property representative |
Dear Omniya A, Thank you for your enquiry. Yes there are groceries stores within 7 minutes' stroll to the right and left of our building. The world famous Victoria and Alfred Waterfront Mall is an easy 20 minutes walk from... More
0
Votes
Room Tips
"room 1 was by far better than room 8 which was right next to reception & very small and noisy. slippers..."
Read review
"Ask to see the rooms first. The one I had, with an unusable plunge pool, was very small."
Read review
"1 and 2 are at the front and are very spacious - not sure about others"
Read review
"The room with the little pool on the terrace is sweet!"
Read review
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