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Sugar Hotel & Spa

Traveller (147)
360
Panoramas (6)
Dining (36)
Certificate of Excellence
Overview
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star accommodation
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Rooms
6 Feb7 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (430)
Filter reviews
362 results
Traveller rating
269
72
10
6
5
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Time of year
LanguageEnglish
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269
72
10
6
5
Show reviews that mention
All reviews spice restaurant boutique hotel plunge pool small hotel main road min walk breakfast was included huge bed the hotel staff rooms are large visiting cape town fabulous hotel close proximity home away from home stayed nights central location waterfront
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1 - 5 of 362 reviews
Reviewed yesterday

Absolutely lovely boutique hotel, just a 10 minute walk from the V&A waterfront. I would definitely stay here again next time I visit as it is also very reasonable. Very clean and the staff couldn't do enough for us.

Date of stay: April 2018
Thank laurabadland
Reviewed 2 weeks ago via mobile

We stayed only one night at The Sugar Hotel but I would happily have stayed longer. Very nice, spacious rooms. Great service and a delicious breakfast. It is located just next to a relatively large road but the windows are good so we were never...More

Date of stay: December 2018
Thank 529pierren
Response from Oncemore-Satiya, Manager at Sugar Hotel & SpaResponded 2 weeks ago

Dear Valued Guest Thank you for leaving a good review for our Hotel, we hope you got value for your money by choosing to stay with us. We hope to host you again in the near future when you return. Kind regards Oncemore

Reviewed 3 weeks ago

Everything was great in the hotel. Only comment I can make is related to breakfast as it is a la carte with not many options.Rooms and service was great. Location is perfect as well as it is close to restaurants and pubs as well as...More

Review collected in partnership with this hotel
Date of stay: December 2018
Thank Nomad40630277875
Response from Oncemore-Satiya, Manager at Sugar Hotel & SpaResponded 2 weeks ago

Dear Valued Guest Thank you for your comment, we will increase the options from the current 10 options we have now. Thank you for choosing to stay with us. Kind regards Oncemore

Reviewed 12 December 2018 via mobile

Good location, gorgeous bedding, fabulous food,very clean, great bathroom, wonderful staff....very helpful, lovely treatments in spa. Would defo stay again, but WiFi is restricted, so unable to stream or download anything on devices. Needs sorting really. Otherwise a real gem. 👍

Date of stay: December 2018
Thank Lottielola
Response from Oncemore-Satiya, Manager at Sugar Hotel & SpaResponded 2 weeks ago

Dear Lottielola Thank you for staying with us recently, we hope we managed to meet all your expectations. I would like to point out that our WIFI is not restricted at all it is free, fast and UNLIMITED. Kind regards Oncemore

Reviewed 11 December 2018 via mobile

The sugar hotel has pleasant staff which compensates for some of the I efficiencies. The hotel is located is an awkward road which tends to be problematic when needing to check and out during busy periods. The hotel is rated 5 star but seems to...More

Date of stay: December 2018
Thank sarasm
Response from Oncemore-Satiya, Manager at Sugar Hotel & SpaResponded 2 weeks ago

Dear Sarasm Thank you for your review, we will work on all the concerns you have pointed out to make your second visit a memorable one. Thank you for choosing our Hotel. Kind regards Oncemore

View more reviews
About
Description
A sophisticated mix of raw brick, woods, stainless steel, porcelain tiles and glass sets us apart in style. Minutes from the Cape Quarter, V&A Waterfront, World Cup Stadium, Convention Centre, and a refreshing More range of restaurants and night life. Enjoy our perfect position in the heart of the mother city. Retreat to a cocoon of comfort with natural fabrics and earth tones in our luxury en suite rooms. Enjoy spacious bathrooms with large showers for your private indulgence. Twin basins. Heated towel rails. We believe in the detail. Choose a view: Pool, Waterfront or Mountain? The quiet hillside suites, each with their private plunge pool, look onto Signal Hill - the "rump" of fabled Lion's Head mountain. Whether you're visiting for business or pleasure, you'll be well looked after. Pamper yourself with one of our Wellness treatments or relax, sipping sundowners, on the pool deck. Marc's Table, our in-house restaurant offers hearty breakfasts, light à la carte lunches and romantic dinners. Sip cognacs, after dark, in our cosy library. Sugar, for food requirements, provides a unique and specialized menu that suits any palette. We will prepare food to your request on instruction. Our daily menu is never the same, and warm hearty meals are prepared just for you. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Spa
Breakfast included
Air Conditioning
Airport Transportation
Babysitting
Concierge
Dry Cleaning
Laundry Service
Minibar
Non-Smoking Hotel
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Best Value
,
Spa
,
Romantic
,
Luxury
,
Business
Room types
Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Best Value
,
Spa
,
Romantic
,
Luxury
,
Business
Room types
Non-Smoking Rooms
Number of rooms
7
Price range
US$97 - US$182 (Based on Average Rates for a Standard Room)
Also Known As
Sugar Hotel And Spa
,
Sugar Hotel Cape Town Central
,
Sugar Hotel & Spa Cape Town, South Africa
Location
South Africa > Western Cape > Cape Town > Cape Town Central
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Best Value
,
Spa
,
Romantic
,
Luxury
,
Business
Room types
Non-Smoking Rooms
Number of rooms
7
Price range
US$97 - US$182 (Based on Average Rates for a Standard Room)
Also Known As
Sugar Hotel And Spa
,
Sugar Hotel Cape Town Central
,
Sugar Hotel & Spa Cape Town, South Africa
Location
South Africa > Western Cape > Cape Town > Cape Town Central
Photos
Traveller (147)
Room & Suite (144)
Dining (36)
Pool & Beach (3)
Amenities (13)
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Questions & Answers
Ask a question
chiomega
8 September 2018|
Answer
Response from Oncemore-Satiya | Property representative |
Dear Chiomega Thank you for your enquiry, you can either book a Superior King or Superior King with Pool those rooms have King beds and are more spacious than other rooms. Kind regards Oncemore
0
Votes
Jane E
12 January 2018|
AnswerShow all 3 answers
Response from TraceyN200 | Reviewed this property |
I agree , call them they couldn't help us enough and through them we also booked an airport pick up that went very smoothly. Highly recommend.
0
Votes
fidel i
21 November 2017|
AnswerShow all 2 answers
Response from Oncemore-Satiya | Property representative |
Dear Fidel I, Thank you for your mail. I would like to let you know that we have since added a queen bed room on the ground floor that is wheelchair accessible. We have luxury apartments 800 metres from us that are 100... More
0
Votes
Room Tips
"room 1 was by far better than room 8 which was right next to reception & very small and noisy. slippers..."
ElaineP961
26 Jun 2018
Read review
"Ask to see the rooms first. The one I had, with an unusable plunge pool, was very small."
awslufc
14 Jan 2018
Read review
"1 and 2 are at the front and are very spacious - not sure about others"
mysteryshopper40
14 Nov 2017
Read review
"The room with the little pool on the terrace is sweet!"
discoveringlegacies
28 May 2017
Read review
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