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Waterfront Village

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595 Reviews from our TripAdvisor Community

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Showing 548: English reviews
Reviewed 14 March 2017 via mobile

Whilst the apartments and location are beautiful do not expect anything but the most shocking level of customer service from your hosts. One of their workmen set off the sprinkler system outside of our apartment an completely flooded it with dirty, stinking water. It then gushed down 4 flights of stairs out of the door and into the canal. Had...

1Thank ladybyron1982
Marlow, United Kingdom
Reviewed 14 March 2017

We rented a 2 bedroom deluxe apartment for a week. It was superb. It was enormous and had lovely views of a canal. The position was perfect, 10 minutes walk from the main part of the waterfront. It felt very safe with strict security. We only made our own breakfast and ate other meals out as restaurants were so reasonable....

Thank Rose315927
Canterbury, United Kingdom
Reviewed 13 March 2017

We had a really poor start to our honeymoon at this place. Luckily our next destinations were brilliant so we had a great end. We were booked into WV by our travel agent who assured us this is a high end place and we wouldn't have to worry about anything. Problems for us - couldn't check in for 5 hours...

1Thank ADWM2013
Melbourne, Australia
Reviewed 10 March 2017

Partner and I stayed here on two single night occasions last month, each time a different apartment. Both apartments were excellent. Overlooking one of the canals and walking distance to Victoria & Alfred Waterfront. Security is very strict, you have to have photos taken of yourselves by security. Reception will order for you Uber transportation, far cheaper than metered taxis.

Thank 12iguasu13
Saltash, United Kingdom
Reviewed 9 March 2017

i was initially a little concerned about staying here but i had absolutely no need to worry.the security here is excellent, when you check in you'll have your photo taken , there are security cameras everywhere in the marina so they can recognise you,you'll be issued with swipe cards for the gates which are manned 24/7.once out of the marina...

Thank Julie W
Whepstead, United Kingdom
Reviewed 7 March 2017 via mobile

Our apartment was dingy and shabby. There was no window in the bedroom so it felt like you were sleeping in a cave. The wifi didn't work and we felt that the staff at Village n Life were not at all interested in helping us or attempting to move us. The location of the waterfront village is however very good...

Thank lesleyk12345
Reviewed 5 March 2017

The first apartment we were shown was a bit shabby and we asked to move as the air conditioning was not working. The staff were accommodating albeit a little slow in getting us moved. When we eventually got settled into the second apartment it was lovely. Great views over the canal and very quiet. Gated so felt vey safe and...

Thank Girardina
Louth, United Kingdom
Reviewed 24 February 2017

Poor check in and rooms not ready had to swap rooms twice but that's the best of it. Our room safe was burgled and lots of money stolen but not it all the manager proved it was hacked whilst we were away on a golf day. Lots of promises including emails that they would refund the theft as it was...

6Thank MDH1232017
Reviewed 24 February 2017

We spent a weekend at Waterfront Village. The check-in staff were friendly and helpful and the security excellent. The unit was large, clean and very well equipped. The view on the canal is beautiful. The V&A is within a very short walking distance and the city also a nice walk away. It is very peaceful and quiet. I can recommend...

1Thank omniaPretoria
United Kingdom
Reviewed 19 February 2017 via mobile

We stayed here for 4 nights, our first visit to Cape Town. We had a 2-bed apartment which was vast, with a spacious balcony containing table, chairs and sun loungers. The place was well equipped and cleaned daily. We eat out all the time so didn't make use of the kitchen except the kettle! It was, however, useful to have...

Thank Mrs S

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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Paid Wifi
  • Public Wifi
  • Paid Internet
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Waterfront Village, situated on the water's edge in the picturesque V&A Waterfront Marina, next to the Cape Grace Hotel and One&Only, offers guests luxury serviced apartments offering superior services and facilities. Guests are spoilt for choice with our selection of one to three bedroom apartments, providing a wide selection of accommodation that will suit their individual requirements. Guests will enjoy access to our on-site reception, swimming pools and gym. An abundance of shops and restaurants are available within walking distance. Crafted around tranquil waterways the inspired architecture maximises the panoramic views, creating international desirability. ... more   less 

Additional Information about Waterfront Village

Address: Mind Pearl House West Quay Road | V & A Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: €160 - €306 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Waterfront Village 4*
Number of rooms: 90
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Cheap Tickets, Hotwire, Agoda, Priceline, TripOnline SA, getaroom.com and HotelQuickly so you can book your Waterfront Village reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Waterfront Village Hotel Cape Town Central
Waterfront Village Cape Town, South Africa
Hotel Style:
#44 Family Hotel in Cape Town Central
#45 Romantic Hotel in Cape Town Central
#59 Luxury Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Waterfront Village staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms had grt views. A group with either 3,4,5 or 6 people in 2 or 3 bedrm aprtmnts. All rooms fantastic. Carrandale block great.”
pinga63, 15 Apr 2017 | Read review
“Difficult to say as they only allocate your suite on day old arrival”
Pembeeton, 27 Mar 2017 | Read review
“This is a large apartment complex, with some apartments being permanently occupied, try to get one overlooking the harbour.”
414Mike, 19 Mar 2017 | Read review
“Choose an apartment nearer to the entrance for a shorter walk to reception and the shops. Some apartments have a view of the marina.”
Rose315927, 14 Mar 2017 | Read review
“rooms fronting the marina have the best views”
sophoebe_13, 9 Mar 2017 | Read review
5 of 5