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Protea Hotel by Marriott Cape Town Cape Castle

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Protea Hotel by Marriott Cape Town Cape Castle
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190 Reviews from our TripAdvisor Community

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There are newer reviews for Protea Hotel by Marriott Cape Town Cape Castle
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Showing 168: English reviews
Reviewed 25 January 2016 via mobile

I have stayed at the Cape castle on two business trips The hotel has good quality rooms, aircon a bit outdated The views from both rooms were really special and encapsulated the atmosphere of the area The hotel is situated in a busy restaurant and bar area with s good vibe and is five minutes from the waterfront I like...

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Helpful?
Thank Michael S
Wroclaw, Poland
Reviewed 20 January 2016 via mobile

Recently stayed at the hotel rooms are hot and air conditioner inside very noisy and old with working problems. Internet connection not only slow but also dropping every 5 min- no possibility to work ever. When complaining to reception they just answer this is normal at SA. I did travel region and even coffee places provide better internet then them....

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Thank Miodas
Reviewed 19 January 2016 via mobile

Older Style Hotel. Staff very friendly & helpful. The place is kept spotless. A good 20 minute walk to waterfront. Nice restaurants within a short walking distance. Would definitely recommend for a reasonable price hotel not too far from tourist areas.

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Thank LloydandSteph W
Queensland, Australia
Reviewed 5 January 2016 via mobile

Air conditioner in lounge didn't work. They had no cot for our baby even though I had this confirmed via email, in saying that staff did go out and buy another one which was fantastic. Staff were helpful and polite. 10-15min walk to Waterfront.

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Thank ddscad
Durban, South Africa
Reviewed 30 December 2015

We stayed for two nights in the Superior room which i booked in January 2015. This was suppose to be the top end rooms. Even though i booked in January 2015 and paid in January 2015 , on checking in , i was given a room on the lower firts floor. I am a Procard member for over 15 years...

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4Thank Segran M
Stalbridge, United Kingdom
Reviewed 3 December 2015

It may be that this was the end of a longish trip but our impression was that this Protea was not as good as their usual standard (incidentally we accidentally, care of satnav, went to the one just down the road and we would make the same comment about attitude about that one too) The security staff in the car...

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Thank Tim O
Fairfax, VA
Reviewed 27 November 2015

Booked this through Marriott, which now owns or has a marketing agreement with the Protea chain. Expected, based on Marriott's webpage, that I'd be able to enjoy "full elite benefits." Wrong. No free breakfast, no room upgrade, no enhanced Internet. In fact, barely any Internet connectivity at all. The staff seemed amused that I'd ask, but in fairness, they seem...

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Thank mktgguy
Harare, Zimbabwe
Reviewed 25 November 2015 via mobile

My first time in Cape Town and if I wasn't with my friend I might not have found this hotel that easily. The room is not too bad as the beds were comfortable and I had a lovely view of the famous mountain! The bathroom was acceptable except in the morning there was no hot water it was luke warm....

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Thank violanare
Long Island
Reviewed 15 November 2015

This was our original booking in Cape Town thinking it was near the wharf. It isn't far, but one must cross a highway to get there. We stayed one night of a four night booking. The room (61) was an efficiency apartment with no view other than the building next door--which had fabulous views into our apartment. I found two...

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Thank earladybon
East London, South Africa
Reviewed 21 October 2015 via mobile

For the price I paid..... Diabolical, I am actually worried about going to sleep tonight. Rooms are in need of a serious upgrade and their is zero atmosphere in this place. The staff have good attitudes and that amazes me as this place feels like Fort Knox. Parking in the basement is so tight you need to do a 8...

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Helpful?
Thank Peter M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Protea Hotel Cape Castle, a 3 star hotel, is every traveler’s home away from home. The ultimate in self-catering, the hotel comprises of 65 fully serviced luxury apartment suites. No matter which apartment you stay in, wake up to great views of the waterfront, city or mountain. The apartments comprise of an en-suite bathroom, a comfortable lounge (with sleeper couch for extra GUESTS or children), dining area, a fully-equipped kitchen, a workplace for busy executives, air conditioning and satellite TV. Could you ask for more? In case you do, Protea Hotel Cape Castle features a rim-flow pool overlooking the V&A Waterfront, plenty of undercover parking and 24-hour security, photocopying, telephone, e-mail, limited free connectivity WIFI and internet. When you get tired of cooking pop down to the Tribes Restaurant which serves full English buffet breakfast, a la carte lunch and dinner daily. The hotel is within easy strolling distance of the Victoria & Alfred Waterfront, the CBD, Green Point Stadium, sidewalk bistros and some of Cape Town's most exciting restaurants, pubs and shops. ... more   less 

Additional Information about Protea Hotel by Marriott Cape Town Cape Castle

Address: 3 Main Road | Green Point, Cape Town Central 8000, South Africa (Formerly Protea Hotel Cape Castle)
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: €81 - €171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Protea Hotel by Marriott Cape Town Cape Castle 3*
Number of rooms: 65
Reservation Options:
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Also Known As:
Protea Hotel By Marriott Cape Town Cape Castle South Africa
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott Cape Town Cape Castle staff and other travellers.
4 questions
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Middlesbrough, United Kingdom
over a year ago

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Questions? Get answers from Protea Hotel by Marriott Cape Town Cape Castle staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if possible for a room facing either the mountain or the waterfront.”
 of 5 bubbles 334JohnP, 29 Jan 2017 | Read review
“higher the better”
 of 5 bubbles Gardengel-IoW, 13 Nov 2016 | Read review
“I was on the 7th floor”
 of 5 bubbles NomsaMhembiri, 2 Nov 2016 | Read review
“Rooms at front have some views but may be noisy. Suggest level 2 or higher.”
 of 5 bubbles VickiE340, 1 Nov 2016 | Read review
“Mountain side is away from the main road .”
 of 5 bubbles tys259, 22 Aug 2016 | Read review
5 of 5