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Belmond Mount Nelson Hotel

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Belmond Mount Nelson Hotel
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1,328 Reviews from our TripAdvisor Community

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There are newer reviews for Belmond Mount Nelson Hotel
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Showing 1,177: English reviews
Glasgow, United Kingdom
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 16 January 2015 via mobile

I love this hotel. It's just such a beautiful place to relax and recharge your batteries. This was my second visit and I was so excited looking forward to spending time at The Mount Nelson. It didn't disappoint! The staff are so attentive and friendly, this is customer service at its very best. You will feel like royalty and this... More 

Helpful?
1 Thank Anne M
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

We are delighted that we are your most favourite hotel in the world and that you love our views, our tea, breakfast overlooking the pool, and dinner in Planet Restaurant - thank you! More 

Cape Town
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 January 2015

Exzellent in every Aspect , old world charm with new world quality. Wonderful gardens ,wonderful staff Very service oriented and accommodating, quiet well mauntained rooms and privacy around the pool .

Review collected in partnership with this hotel

Helpful?
1 Thank hanst9
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

We love your description: Old World Charm with New World Quality. Thank you so much More 

Switzerland
Level Contributor
140 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 13 January 2015

Belmond Mount Nelson Hotel caters for our family since 10 years, both business and pleasure. Under new management since about 2 years, the hotel has dramatically improved further under so many aspects. The food in Oasis is stunning, fresh and modern, the high tea has improved a recipe which is working since decades, the Planet bar, its drinks and food... More 

Helpful?
1 Thank inner-beauty
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

We are delighted that you find staying at our hotel just gets better and better, we hope to continue this tradition! More 

Surrey, UK
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 10 January 2015

This review is long overdue and being the first port of call for our SA tour, it gets my first attention and deservedly so. We arrived after an 11 hour overnight flight from the UK and our driver from the Nelly was waiting with a huge smile, 2 bottles of water and a catalogue of 'inside' stories as he drove... More 

Helpful?
Thank wishing3467
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you so very much for your detailed review of your stay with us. We are delighted that you noticed the little details such as the carefully considered lighting in the room, the Charlotte Rhys aroma in the reception area, the excellent location of the hotel and the relaxing quietude on the property despite being so perfectly located next to... More 

Amsterdam, The Netherlands
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 8 January 2015

From the sumptuous upgrades to suites, to the delicious afternoon tea and relaxing cocktails on the terrace in the evenings, this place was a hit! Huge double bed, shower, double sinks, chintz, fluffy towels, over stuffed sofas, super fast internet, gorgeous grounds, super courteous staff, nothing ever too much for the concierges. We are going back!

Helpful?
Thank GSmilesalways
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

What a short but oh-so-sweet review of The Nellie - thank you! You say you are coming back, we say we can't wait ;-) More 

Haifa, Israel
Level Contributor
126 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 7 January 2015

We stayed 3 nights at this renowned hotel and it lived up to its reputation in all respects. The historic buildings are well maintained in traditional style and the atmosphere is very relaxing. The hotel caters for guests of all ages, including families with children but it was great that one of the two pools was designated for adults only.... More 

Helpful?
Thank LeeF62
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you for your lovely review, and we are so pleased that you relaxed, enjoyed our sculpture exhibition and our magnificent gardens (that are looking so good at this time of the year) but mostly we are so pleased that you found our staff to be so genuinely helpful and as you say "outstanding". We do hope to see you... More 

Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 7 January 2015

My wife and I along with our son spent the new year over a five day period at this magnificent hotel. We found the facilities, the staff and the overall ambience of the Hotel astounding. The staff were lovely and could not do enough for you. This was a truly special experience. Thank you Mount Nelson

Helpful?
Thank Foodengine
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you so much for you glowing review of our hotel and we are so pleased you enjoyed our newly renovated cottages. More 

Cape Town
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 January 2015

Mount Nelson in Cape Town and the Oriental in Bangkok are separated by only 0,1 points in the Trip Advisor rating, but in reality it is as if the Oriental plays in the hotel Champion's League and Mount Nelson in a lower division. The rooms badly need a refurbishing and the staff badly needs to be tought proactive skills. The... More 

Review collected in partnership with this hotel

Helpful?
1 Thank 535olivierr
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

We do appreciate your taking the time to write your review and our General Manager will be contacting you directly to discuss the review with you. More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 January 2015 via mobile

We left boring and unprofessional peppercllub hotel and went straight to mount Nelson hotel, stunning service and fantastic food thanks guys. ......see you again very soon. ....... ;)...............................

Helpful?
Thank Reno P
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

We are so pleased that you were so happy with your stay with us and yes, we too look forward to your next visit. More 

Nottingham, United Kingdom
Level Contributor
173 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
Reviewed 4 January 2015 via mobile

An imposing old colonial style hotel in a beautiful shade of pink! Lovely gardens. Afternoon tea is a must. I asked for a table on the terrace but was disappointed to be told it would not be possible and I had to be seated inside. My disappointment soon turned to joy as I was shown to the most beautifully decorated... More 

Helpful?
Thank angelinapink

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Oasis Bistro
Oasis Bistro
Cuisines: European, French
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Belmond Mount Nelson Hotel is a timeless and authentic resort hotel located in the heart of Cape Town. With a unique legacy of service excellence based on authentic Cape hospitality, the hotel remains a destination of choice. The hotel's convenient location makes it easy for guests to explore the city centre and its surrounds, and some of South Africa's best beaches. The garden estate setting is an urban sanctuary, complete with two heated swimming pools, rolling lawns, a palm lined avenue and secluded Rose gardens which lend themselves to romance. The abundance of secure wide open space makes families feel at home and encourages children to run free and explore. Several distinctive accommodation wings offer a variety of 198 individually decorated, elegantly appointed rooms and suites. No two rooms are exactly the same, and each annexe offers unique views, mood and style. Belmond Mount Nelson Hotel has played host to countless weddings and milestone celebrations. The glamorous and contemporary Planet Bar and Restaurant offers guests a true South African gastronomic dinner experience, and the newly refurbished Oasis Bistro offers guests a Mediterranean inspired al fresco breakfast and lunch menu overlooking the family pool and gardens. A daily Afternoon Tea served in the hotel lounge is a signature and not to be missed experience. Extending the emphasis on pleasure is Librisa Spa - a destination day spa boasting eight oversized treatment and shower rooms, separate manicure and pedicure rooms, and a sun-splashed conservatory. Treatments are based on the healing power of touch and incorporate products containing local ingredients. ... more   less 

Additional Information about Belmond Mount Nelson Hotel

Address: 76 Orange Street | Gardens, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central > City Bowl
Price Range: €378 - €976 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Belmond Mount Nelson Hotel 5*
Number of rooms: 198
Reservation Options:
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Also Known As:
Mount Nelson Cape Town
Hotel Mount Nelson
Belmond Mount Nelson Hotel Cape Town, South Africa
Hotel Style:
#1 Business Hotel in Cape Town Central
#2 Spa Hotel in Cape Town Central
#3 Family Hotel in Cape Town Central
#8 Luxury Hotel in Cape Town Central
#9 Romantic Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Belmond Mount Nelson Hotel staff and other travellers.
8 questions
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Questions? Get answers from Belmond Mount Nelson Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room with view of table mountain”
 of 5 bubbles KKelly1989, 16 Nov 2016 | Read review
“The 600 room numbers rooms are very nice, as are the rooms overlooking the pool area.”
 of 5 bubbles Reumann, 11 Nov 2016 | Read review
“In such a stunning room who needs a view?”
 of 5 bubbles Joycef312624, 9 Nov 2016 | Read review
“We booked a guide through the hotel. If you choose this option, ask for Raynor - he was the BEST!!”
 of 5 bubbles erikac273, 9 Nov 2016 | Read review
“Villas were very well appointed”
 of 5 bubbles N6272LYmichaelk, 6 Nov 2016 | Read review
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