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Belmond Mount Nelson Hotel

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Belmond Mount Nelson Hotel
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1,375 Reviews from our TripAdvisor Community

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Showing 1,215: English reviews
Greater Sydney, Australia
Reviewed 2 days ago NEW

I was at the end of a number of weeks of traveling and found out about the teas at the Mount Nelson Hotel so made this my last stop before the airport on a Sunday morning...it was delightful and made me wish I had been sooner...possibly more often! I had a table looking over the garden, a great selection of...

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Helpful?
Thank Kapaas
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

What a lovely review on our Morning Tea, thank you so much. And yes, it is certainly much calmer in the morning than during Afternoon Tea which is oh so popular.

Horsham
Reviewed 3 days ago NEWvia mobile

We stayed here for 5 nights. It is the most elegant hotel in a fantastic setting. The gardens and flowers were beautiful. Service was warm and friendly and breakfasts were outstanding. We had a room (suite) in a separate building called Hemsley hotel - it was a stunning and very spacious room immaculately decorated. The views from our window overlooked...

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Helpful?
Thank Jenny T
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you so much for your review on your five night stay with us. We do agree that the gardens are looking spectacular at the moment. We are also delighted that you loved your room in Helmsley and its views, as well as the warm and friendly service.

Surrey, United Kingdom
Reviewed 3 days ago NEW

Our suite, 501, was generally well appointed, with lots of room, and a big, comfy bed. Slight let downs were the lack of pressure in the shower (it was huge, and to look at it, promised so much too!), and the fact that its outlook was over a very dodgy looking block of flats, with people hanging out over their...

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Helpful?
1Thank Jed M
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you for your review and for taking the time to detail what you enjoyed about your stay and where you felt things could be improved. The relevant heads of department have been alerted about the shower pressure as well as your suggestions about the lounge menu - thank you for bringing these to our attention. And lastly, we are...

Reviewed 4 days ago NEWvia mobile

Definitely a must: high tea! Lecker cake, lecker sandwich, earl grey my favorite! Old fashioned stile - amazing. Great service, live piano For the birthday girl a birthday platter. Wonderful atmosphere!

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Helpful?
Thank Axel H
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Delighted that you loved your Afternoon Tea with us so much, and we love the fact you have learnt one of our 11 official languages ; )

Mumbai (Bombay), India
Reviewed 4 days ago NEW

The hotel is true to its rating! We had a lovely stay! It was always busy and crowded! The housekeeping staff was very attentive. The decor, ambience, gardens, views were amazing! The service during tea was a bit slow! But I noticed service in Cape Town largely relaxed overall:-)

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Helpful?
Thank Nishatrip
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you very much for your review and yes, it has been a wonderfully vibrant festive season at the hotel and we are delighted that you loved the atmosphere.

india
Reviewed 1 week ago via mobile

The hotel is old world charm, and has definitely retained the grandeur and opulence to a large extent. The different building clocks are a pretty pink and white and the gardens are just stunning! They have some of the most exquisite flowers growing, beautifully manicured and some amazing sculptures! So we had a deluxe room with extra bed in the...

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Helpful?
Thank lm1900
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you for your compliments on our beautiful hotel and flowering gardens and the service from our staff. You have also described our location perfectly - quiet, yet central. With respect to your comments about the price, you will certainly find that the prices of the rooms will drop significantly outside of the festive season - maybe we can entice...

London
Reviewed 1 week ago

Stayed here 4 nights and had a lovely stay. My suite in the main building was stunning and all amenities were plentiful. Coffee machine was a bonus. I was emailing concierge quite a lot before my stay to get their assistance to book things for me. They were always very quick to respond and could not do enough for me....

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Helpful?
Thank Miranda C
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you for your review - we are delighted that you would not hesitate to stay with us again. It's lovely to know that our concierge was so efficient and that you loved your suite with your personal coffee machine, as well as the great location of the hotel. We have passed on your comments about the Afternoon Tea to...

Munich, Germany
Reviewed 1 week ago via mobile

We only came for the afternoon tea, but that alone was a wonderful experience. Everything was delicious and the atmosphere was very classy. We will definitely come back, next time we are in Cape Town.

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Helpful?
Thank Uta S
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

We too hope you will come back - thank you so much for your short and sweet review of your Afternoon Tea experience.

Port Elizabeth, South Africa
Reviewed 1 week ago

My wife and I treated ourselves to a stay in this wonderful hotel. We celebrated our 20 years wedding aniversary and so we had reason to splash a bit and treat ourself to something world class! We were extremely happy with our stay here. The hotel has a very old school charm, yet is very modern. We found the service...

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Helpful?
Thank freddysakkies
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

What a lovely review! We are delighted that we helped to make your 20 year anniversary so happy and so exceptional. Maybe we will see you before your 30th?

Reviewed 2 weeks ago via mobile

We stayed at the Mount Nelson for 5 nights over New Year. As this was our first visit to Cape Town, we didn't really know what to expect and booked the Mount Nelson based on other reviews. We thought the location of the hotel was brilliant, as it is close enough to Cape Town's main attractions but is far enough...

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Helpful?
3Thank Elizabeth P
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you so much for such a detailed review of your stay with us. We are delighted that you found the location to be so "brilliant" as well as the gardens and swimming pool areas. We are also so happy that you found your room to be spacious, comfortable and luxurious. We will also be sure to pass on your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Oasis Bistro
Oasis Bistro
Cuisines: European, French
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Belmond Mount Nelson Hotel is a timeless and authentic resort hotel located in the heart of Cape Town. With a unique legacy of service excellence based on authentic Cape hospitality, the hotel remains a destination of choice. The hotel's convenient location makes it easy for guests to explore the city centre and its surrounds, and some of South Africa's best beaches. The garden estate setting is an urban sanctuary, complete with two heated swimming pools, rolling lawns, a palm lined avenue and secluded Rose gardens which lend themselves to romance. The abundance of secure wide open space makes families feel at home and encourages children to run free and explore. Several distinctive accommodation wings offer a variety of 198 individually decorated, elegantly appointed rooms and suites. No two rooms are exactly the same, and each annexe offers unique views, mood and style. Belmond Mount Nelson Hotel has played host to countless weddings and milestone celebrations. The glamorous and contemporary Planet Bar and Restaurant offers guests a true South African gastronomic dinner experience, and the newly refurbished Oasis Bistro offers guests a Mediterranean inspired al fresco breakfast and lunch menu overlooking the family pool and gardens. A daily Afternoon Tea served in the hotel lounge is a signature and not to be missed experience. Extending the emphasis on pleasure is Librisa Spa - a destination day spa boasting eight oversized treatment and shower rooms, separate manicure and pedicure rooms, and a sun-splashed conservatory. Treatments are based on the healing power of touch and incorporate products containing local ingredients. ... more   less 

Additional Information about Belmond Mount Nelson Hotel

Address: 76 Orange Street | Gardens, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central > City Bowl
Price Range: €345 - €852 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Belmond Mount Nelson Hotel 5*
Number of rooms: 198
Reservation Options:
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Also Known As:
Mount Nelson Cape Town
Hotel Mount Nelson
Belmond Mount Nelson Hotel Cape Town, South Africa
Hotel Style:
#1 Business Hotel in Cape Town Central
#2 Spa Hotel in Cape Town Central
#3 Family Hotel in Cape Town Central
#8 Luxury Hotel in Cape Town Central
#9 Romantic Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Belmond Mount Nelson Hotel staff and other travellers.
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Questions? Get answers from Belmond Mount Nelson Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for Andrew at reservations”
 of 5 bubbles thomasdP5647CC, 1 Jan 2017 | Read review
“Love the main building facing the gardens. Corner room is spacious. Garden facing rooms seem quieter too.”
 of 5 bubbles Summer1002, 14 Dec 2016 | Read review
“View towards table mountain”
 of 5 bubbles commahotel, 7 Dec 2016 | Read review
“Ask for room with view of table mountain”
 of 5 bubbles KKelly1989, 16 Nov 2016 | Read review
“The 600 room numbers rooms are very nice, as are the rooms overlooking the pool area.”
 of 5 bubbles Reumann, 11 Nov 2016 | Read review
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