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30/7/2017 31/7/2017
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    Best Western Cape Suites Hotel

    Corner De Villiers & Constitution Street | Zonnebloem, Cape Town Central 8002, South Africa
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    Best prices for your stay
    30/7/2017 31/7/2017
    US$90
    US$90
    US$90
    Traveller (83)
    Room & Suite (46)
    Pool & Beach (9)
    2Inn1 Kensington
    742 reviews
    #1 of 109 hotels in Cape Town Central
     
    Adderley Hotel
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    Mandela Rhodes Place Hotel
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    Parliament Hotel
    576 reviews
    #37 of 109 hotels in Cape Town Central
     
    Overview
    • Excellent24%
    • Very good34%
    • Average23%
    • Poor9%
    • Terrible10%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Family Rooms
    Bar/Lounge
    Kitchenette
    Concierge
    Pets Allowed
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
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    2Inn1 Kensington
    742 reviews
    #1 of 109 hotels in Cape Town Central
     
    Adderley Hotel
    250 reviews
    #86 of 109 hotels in Cape Town Central
     
    Mandela Rhodes Place Hotel
    969 reviews
    #34 of 109 hotels in Cape Town Central
     
    Parliament Hotel
    576 reviews
    #37 of 109 hotels in Cape Town Central
     
    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (318)
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    There are newer reviews for Best Western Cape Suites Hotel
    See the most recent reviews

    91 - 95 of 268 reviews

    Reviewed 19 January 2016

    Check-in was slow on 02 January apparently because cleaning of rooms was delayed. The 3-bedrooms apartment where we stayed had only one air conditioning unit and there was noise from the vehicles circulating on the front road of the hotel.More

    Review collected in partnership with this hotel
    Thank luiscS191PI
    Response from BWCSH, General Manager at Best Western Cape Suites HotelResponded 5 February 2016

    Dear luiscS191PI, Thank you for taking the time in writing this review. We value all of our guest’s comments highly as it is important for improving our services and product. We do apologize profusely that your experience at the BEST WESTERN Cape Suites Hotel did...More

    Reviewed 17 January 2016

    The hotel was absolutely not what is portrayed on the Internet. After waiting nearly two hours for the rooms to be ready after arriving at 14:00 which is check in time , the rooms were dirty, had broken cupboards ,outdated. I will never consider staying...More

    Review collected in partnership with this hotel
    Thank baroniceraschidah
    Response from BWCSH, General Manager at Best Western Cape Suites HotelResponded 5 February 2016

    Dear rfarra_238460, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you...More

    Reviewed 17 January 2016 via mobile

    Village style hotel with view of the table mountains but what the advertisement fails to mention is how uncomfortable it is . The air conditioning hardly works and is there only in the living room. The bathrooms are old fashioned style the sofas are about...More

    Thank Mg0el
    Response from BWCSH, General Manager at Best Western Cape Suites HotelResponded 5 February 2016

    Dear Mg0el, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you...More

    Reviewed 12 January 2016

    online pics deceptive. suites are older and run down. cleanliness was shocking. cockroach infested. cleaning staff only vacuum on request. no wi-fi in rooms. no clean towels available. bathrooms are outdated and cranky. money was held on our credit card even though payment was made...More

    Review collected in partnership with this hotel
    Thank hoosen720
    Response from BWCSH, General Manager at Best Western Cape Suites HotelResponded 5 February 2016

    Dear hoosen720, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you...More

    Reviewed 11 January 2016

    We have been using this hotel for the last 8 years and have always had a very good experience. It has however gone downhill, we encountered numerous issues the least of all being the mould and shabbiness of the rooms. We will be looking elsewhere...More

    1  Thank 221teacher
    Response from BWCSH, General Manager at Best Western Cape Suites HotelResponded 5 February 2016

    Dear 221teacher, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you...More

    2Inn1 Kensington
    742 reviews
    #1 of 109 hotels in Cape Town Central
     
    Adderley Hotel
    250 reviews
    #86 of 109 hotels in Cape Town Central
     
    Mandela Rhodes Place Hotel
    969 reviews
    #34 of 109 hotels in Cape Town Central
     
    Parliament Hotel
    576 reviews
    #37 of 109 hotels in Cape Town Central
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Multilingual Staff
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    Details
    • Price range
    • US$51 - US$134 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms
    • Number of rooms
    • 123
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, TripOnline SA, Travelocity, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your Best Western Cape Suites Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • South Africa >
    • Western Cape >
    • Cape Town >
    • Cape Town Central
    • Also Known As
    • Best Western Cape Hotel Cape Town Central ,
    • Best Western Cape Town ,
    • Cape Town Best Western ,
    • Best Western Cape Suites Hotel Cape Town, South Africa
    Add Photo Photos
    Traveller (83)
    Room & Suite (46)
    Pool & Beach (9)
    Dining (6)
    Hotel & Grounds (50)
    Bathroom (5)
    Nearby
    Adderley Hotel
    250 reviews
    1.03 km away
     
    2Inn1 Kensington
    742 reviews
    2.08 km away
     
    Parliament Hotel
    576 reviews
    .75 km away
     
    Mandela Rhodes Place Hotel
    969 reviews
    1.14 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Michael D
    11 May 2017|
    Answer
    Response from Lesley H | Reviewed this property |
    I'm Disabled and my daughter has learning disabilities so being in a safe place is a must for us also the staff are very helpful.
    0
    Votes
    Michael D
    11 May 2017|
    Answer
    Response from Marketing_and | Property representative |
    Dear Michael D, Thank you for your question. We grant you your concerns. We can only assure you that we strive to accommodate each and every guest as best and professionally as possible. Please note that reviews on... More
    0
    Votes
    ajppfc
    21 February 2017|
    Answer Show all 5 answers
    Response from Marketing_and | Property representative |
    Hi ajppfcm, Thank you for your question. Please feel free to contact the Reservations Manager/Asst. General Manager, Merle McClarty directly to discuss. All rooms are subject to availability and regrettably, due to a... More
    0
    Votes
    Room Tips
    "Fix the heating, and the broken windows"
    Read review
    "The rooms were beautifully decorated and very neat and clean"
    Read review
    "The rooms are nice and spacious. They are very neat and are always kept in that way."
    Read review
    "Do not stay here if you rely on WiFi or on service."
    Read review
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