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Queen Victoria Hotel

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Queen Victoria Hotel
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661 Reviews from our TripAdvisor Community

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Showing 575: English reviews
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Chatham, New York
Reviewed yesterday NEW

This hotel is a definate wow!. From the rooms to the staff to the dining experience. Beautifully appointed rooms, the staff were exceptional. The menu is extensive and dining in detail. Would recommend this hotel for the money, beyond our expectations.

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Helpful?
Thank robertbakewell
Holmfirth, United Kingdom
Reviewed 2 weeks ago

We stayed here 12 months ago and decided to stay here again as it was so nice. Has soon as our taxi pulled up the doorman (Wonga) remembered us and welcomed us back such a lovely young man so friendly and happy. In fact all the staff we came across were very good. Super location right near the waterfront but...

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Thank eje480
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear eje480 Thank you very much for taking the time to write a review on your recent visit to the Queen Victoria. The team and I are thrilled to learn that you had a memorable experience with us and that the dedicated team took such good care of you. We look forward to welcoming you back again soon to create...

London, United Kingdom
Reviewed 3 weeks ago

I was pleased when I arrived at the hotel although finding it was quite a challenge. The foyer is a high standard as was our room although we did choose a premier one. We had a good view of Table Mountain but had to ignore the warehouse below it. The staff were always polite and helpful so overall it was...

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Helpful?
Thank Michael L
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear Michael L Thank you very much for taking the time to write a review on your recent visit to the Queen Victoria Hotel. The team and I are thrilled to learn that you had a memorable stay with us. We look forward to welcoming you back again soon to create another memorable experience with us, so on your next...

Bethersden, United Kingdom
Reviewed 3 weeks ago

My husband and I stayed at the Queen Victoria for 5 nights. It has a superb location just above the Waterfront, a three minute walk away. The hotel is very modern and small with some interesting quirky decor in both the public rooms and bedrooms. The staff were extremely helpful and personable. There is a smallish dining area where breakfast...

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Helpful?
1Thank JohnD2705
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear JohnD2705 Thank you very much for taking the time to write such a detailed review on your recent stay at the Queen Victoria Hotel. The team and I are sad to learn that we failed to deliver on the service the Queen Victoria is so well renowned for. Your comment has been duly noted and will be actioned according....

medford, oregon
Reviewed 3 weeks ago via mobile

Met up with three other couples and had a grand time here. Staff was exceptional, very well trained, and much fun. We ate several delightful dinners with quality wine and superb food. Our room was bright, clean, and comfortable...but not exceptional. Location is great and waterfront is an easy walk. A great introduction to the hospitality of South Africa. Highly...

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Helpful?
Thank medfordcouple
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear medfordcouple Thank you very much for taking the time to write a review on your recent stay with us. The team and I are thrilled to learn that you enjoyed the facilities and hospitality of the dedicated Queen Victoria team. We look forward to welcoming you back again soon to create another memorable experience with us, so on your...

Greater London, United Kingdom
Reviewed 3 weeks ago

Absolutely magnificent hotel with beautiful spacious bedroom and exquisite bathroom. They serve the most fantastic breakfast with absolutely superb omelettes- made to order- The most perfectly rounded I have ever seen and really fluffy. They also prepare the most wonderful fresh home-made granola - a perfect start to the day. It was a real pleasure to be treated as an...

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Thank anthony b
TheunieMarais, Guest Relations Manager at Queen Victoria Hotel, responded to this review

Dear anthony b Thank you very much for taking the time to write such a detailed review on your recent stay at The Queen Victoria. The team and I are thrilled to learn that you had a memorable stay with us and enjoyed the hospitality of the team. We look forward to welcoming you back again soon to create another...

London, United Kingdom
Reviewed 3 weeks ago

With the wind whistling through the sliding door of the room we were allocated, the staff moved heaven and earth to find another one for us which turned out to be a rather smart split level one! In fact the staff throughout the hotel were extremely well trained and efficient. We did not find it the easiest place to find...

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Helpful?
Thank mrcmrc2
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear mrcmrc2 Thank you very much for taking the time to write a review on your recent visit to the Queen Victoria Hotel. The team and I are thrilled to learn that you had a memorable stay with us and that you managed to enjoy the service and facilities of the hotel. Very please that the dedicated team managed to...

Medford, Oregon
Reviewed 3 weeks ago

We stayed 4 nights at the QV as part of a private tour to South Africa, Zimbabwe, and Botswana. Our group of 4 couples had completely different experiences with the rooms. One of our group needed a handicap accessible room and it was spacious and magnificent. Another of our group had a terrace room which was also quite nice. The...

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Helpful?
Thank James T
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear James T Thank you very much for taking the time to write such a detailed review on your recent stay with us. The team and I are thrilled to learn that you had a memorable stay with us and that you enjoyed the service of the team. Thank you very much for your comments and feedback on the rooms,...

Shenzhen, China
Reviewed 4 weeks ago via mobile

Only a 3 minute walk to the waterfront, which is a lovely area with many fine restaurants, cafes, boutique shops and shopping malls. Table mountain view from the hotel restaurant. Our room was large with a double sink bathroom, nice and quiet. Breakfast was good too. Only two suggestions: 1, the shower door step traps water, maybe needs a little...

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Helpful?
Thank Littledumpling12
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear Littledumpling12 Thank you very much for taking the time to write a review on your recent stay at the Queen Victoria Hotel. The team and I are thrilled to learn that you had a memorable stay with us. Thank you for the valueble feedback and I am so greatfull that we managed to turn your stay around the comments...

New Jersey
Reviewed 4 weeks ago

1. I must agree with another reviewer that this venue charges NYC/London prices but they do not deliver even 3 star service. Upon arrival we were taken to our junior suite by the bellman and even before we entered the room you could smell raw sewage in the hallway. The room were even worse. The bellman said he smelled nothing,...

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1Thank zack477
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear zack477 Thank you very much for taking the time to write a review on your stay at the Queen Victoria Hotel. The team and I are sad to learn that we failed to deliver on the service the hotel is so well renowned for. Your comments and feedback has been duely noted and will be actioned accordingly. Kind Regards...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Queen Victoria Hotel is the newest addition to Newmark Hotel’s portfolio, which offers a myriad of ideally located upmarket hotels, other accommodation options and restaurants. What sets this unique five-star boutique hotel apart is the attention to detail given by the creative team responsible for its development, who achieved this through their unwavering passion for awe-inspiring design.From the creative brief of ‘where classic elegance meets contemporary design’, every effort has been made to ensure that the 35-room Queen Victoria Hotel is a haven of calm, luxury and understated opulence amongst the hustle and bustle of Cape Town’s popular V&A Waterfront.The interiors create an ambience of peaceful elegance, through the use of greys and taupes, marble-clad walls, crystal chandeliers, white marble and wooden parquet flooring, not to mention the triple-volume foyer with its dramatic white spiral staircase, glass lift and crystal chandeliers. The signature shade of deep purple has been employed to add a touch of regal eccentricity as an ode to the historic figure after whom the hotel is named.From the food and beverage offering at the hotel’s restaurant and bar, Dash, to the interior aesthetic, the Queen Victoria Hotel embodies a sense of international flair fused with local flavour. The menu at Dash is structured around classic French cuisine, with all ingredients sourced locally and seasonally, while ninety per cent of the interior pieces were sourced from local design geniuses.With a management team and staff dedicated to making every guest feel like royalty, a stay at the Queen Victoria Hotel will certainly exceed your expectation of what five-star luxury should be like. ... more   less 

Additional Information about Queen Victoria Hotel

Address: Portswood Close, Portswood Ridge | V&A Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: €309 - €582 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Queen Victoria Hotel 5*
Number of rooms: 35
Reservation Options:
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Also Known As:
Queen Victoria Hotel Cape Town, South Africa
Hotel Style:
#5 Spa Hotel in Cape Town Central
#7 Business Hotel in Cape Town Central
#11 Romantic Hotel in Cape Town Central
#14 Luxury Hotel in Cape Town Central
#34 Family Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Queen Victoria Hotel staff and other travellers.
8 questions
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Tucson, Arizona
over a year ago

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Questions? Get answers from Queen Victoria Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room is exceptional. Close to the V & A waterfront. ( across the road ).”
 of 5 bubbles robertbakewell, 26 Mar 2017 | Read review
“Upgrade to premier”
 of 5 bubbles michaellM4119ED, 2 Mar 2017 | Read review
“All other things being equal, a view of the Table Mountain is good.”
 of 5 bubbles mrcmrc2, 1 Mar 2017 | Read review
“Preview the room before accepting and be sure what you requested and paid for: standard, deluxe or more, is what you get.”
 of 5 bubbles jamestW4435CE, 28 Feb 2017 | Read review
“Go somewhere else!”
 of 5 bubbles zack477, 26 Feb 2017 | Read review
5 of 5