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Hilton Cape Town City Centre

1,408 reviews
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Traveller (377)
Room & Suite (203)
Dining (32)
Overview
  • Excellent50%
  • Very good33%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“table mountain”(148 reviews)
“bo kaap”(62 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5.0 Star Hotel
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Offers from Hilton Cape Town City Centre
Special Offer: Advance Purchase
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,408)Write a Review
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Show reviews that mention
All reviewsthe executive loungetable mountainbo kaapfree shuttleconcierge stafflong streetsignal hillmini barbedroom suiteshuttle servicean upgradecomfortable staywater frontcentral locationwaterfront areasouth africacamps bay
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221 - 225 of 1,228 reviews
Reviewed 14 February 2017

Long wait to check in, reception a building site. Staff tried finally to allocate me a general room despite having paid significant premium for executive room. They then lied to me and said my floor was temporarily changed to executive. The way the front of...More

Review collected in partnership with Hilton Hotels & Resorts
2  Thank Noel L
Management response:Responded 1 June 2017

Dear Noel L, Thank you for taking the time to submit a review regarding your recent stay with us. We are disappointed to hear about your experience, as this is not the standard level of exceptional service or care we expect our guests receive. As...More

Reviewed 14 February 2017

The staff went above and beyond to make sure that my stay here was top notch. I found that service, in general, in Cape Town is a little slower and less efficient than I expect, but the Hilton City Centre was the exception. The only...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Tockstar
Management response:Responded 8 March 2017

Dear Tockstar, Thank you for your review and recent stay! It was a delight to have you with us. One of our top priorities is to provide friendly and efficient service so each guest can enjoy a relaxing stay. We will pass your comments along...More

Reviewed 14 February 2017

Very attentive staff,great room,nice large bathroom,good variety at breakfast,eggs cooked to order. Arrived early but the room was made available before noon. Complementary transfer to the waterfront was very convenient.Roon service was a little slow but the food was excellent.More

Thank Neil P
Management response:Responded 8 March 2017

Dear Neil P, Thank you for your recent stay and review. We're glad to hear you enjoyed our amenities from the dining to service. We hope to have another chance to welcome you to the Mother City soon. CPTCC_MKT@hilton.com - Hilton Cape Town City Centre...More

Reviewed 13 February 2017

We stayed at this hotel with our friends over 6 nights in February. The hotel was undergoing some building works during our stay and was quite noisy in the reception area . We had an executive room which was really very nice with a great...More

1  Thank sylvia92
Management response:Responded 8 June 2017

Dear sylvia92, We appreciate your feedback and recent stay. We're happy to know you enjoyed our service and room size. However, we hope to take some of the other experiences and improve on these. As you mentioned our hotel size, while we are a large...More

Reviewed 13 February 2017

The hotel offers all a business traveller needs and expects from this brand plus nice rooms and good breakfast. Location is convenient to down town as well as waterfront and convention centre. Given the lobby was under refurbishment during my stay the entrance area was...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Martin S
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$133 - US$351 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Business Hotel in Cape Town Central
#38 Luxury Hotel in Cape Town Central
#39 Romantic Hotel in Cape Town Central
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$133 - US$351 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Business Hotel in Cape Town Central
#38 Luxury Hotel in Cape Town Central
#39 Romantic Hotel in Cape Town Central
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (377)
Room & Suite (203)
Dining (32)
Pool & Beach (7)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Megan K
16 February 2018|
AnswerShow all 3 answers
Response from christefan1 | Reviewed this property |
Yes it is, but with the water shortage in Cape town it was only filled up half way in december 2017. Now situation about water have been worse, so I don't know. Better to email directly to hotel.
1
Vote
Ishani R
31 January 2018|
Answer
Response from John B | Reviewed this property |
They do have a serious water issue...the countdown to April is on. A desalinization plant is set to go active, but water restriction will remain in tact. The Hilton will not allow folks to take a bath, but the shower is... More
0
Votes
JontyJoJo
31 January 2018|
AnswerShow all 8 answers
Response from christefan1 | Reviewed this property |
Yes, there is a nice bar at the Mezzanine and pool area. Nice area and inside and outside sitting. Good service.
1
Vote
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123456
Room Tips
"The 2 br, 2 bath had a balcony w a disappointing view, but the room was really nice."
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"Ask for a high floor with views of Table mountain"
Read review
"the suite was great"
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"Ask for high floor overlooking Table Mountain."
Read review
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