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Pepperclub Hotel & Spa

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Pepperclub Hotel & Spa
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815 Reviews from our TripAdvisor Community

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Showing 727: English reviews
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Cape Town
Reviewed yesterday NEW

I have always enjoyed my stay at Pepper Club and found it to be good value for money. This time, however, the price was more than double the usual price and one does feel that the busy Parliamentary season, creates an opportunity for some exploitation. The Sinatra Restaurant also offers a limited and pricey menu.

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Thank gerhardwilhelmv
Johannesburg, South Africa
Reviewed 6 days ago NEW

Recently stayed here on a business trip. The location is definitely more suited to holiday stays. The endless noise from the clubs, pubs and restaurants make it very difficult to get a good night's sleep. My shower door couldn't close properly, so the entire bathroom floor got soaked every time. The lifts are confusing and not explained during check-in. I...

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Helpful?
Thank Delia B
Maputo, Mozambique
Reviewed 1 week ago

The pepper Club is a wonderful hotel. Its staff is welcoming, kind and very helpful in every sort of way you can imagine: they even managed to make my 10 year old son feel like a prince during our stay. The premises are flawless and the overall servisse is great. Highly recommended both for solo or family trips. We will...

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Thank pedrobY7575HZ
Sao Paulo, SP
Reviewed 1 week ago

Pepper Club is an excellent location with a top staff. Accomodations are great and hotel facilities are just optimal. Concierge and porter are quite knowlegeable and eager to be of service at all times.

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Thank Robert S
Reviewed 1 week ago

Stayed six nights on a business trip. The central location and convenient shuttle services to both Waterfront and Camps Bay are definitely pluses. The hotel offers locker, shower and wifi facilities in central Camps Bay which made my short visit to the beach pleasant. The staff was helpful and accommodating, e.g. shuttle dropped me off at table mountain cable station...

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Helpful?
Thank Kungfupachang
Cape Town
Reviewed 1 week ago

After moving to Pepper Club, from another hotel just around the corner, where my friend was mugged, we were rather reluctant to move too far from the hotel. However, for the two days we stayed there the hotel provided a car and delivered us to and from places we wished to visit. So together with the BRB we had a...

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Thank F439BQmaryo
Cape Town
Reviewed 1 week ago

Great service from Jacque and AJ, conciege staff. Very helpful they were to us. They helped organised and booked the Table Mountain and Robben Island experience. Information given was first class to familairise around Cape Town.

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Thank bolakyd
Pepper_Club_PR, Public Relations Manager at Pepperclub Hotel & Spa, responded to this review

Thank you for choosing the Pepperclub Hotel & Spa as you choice of accommodation and for taking the time to review your stay with us on TripAdvisor. Your feedback was warmly received. Thank you for the lovely complements on our concierge staff, namely Jacques and AJ. Rest assured that your review has been passed on to them to commend them...

Cagliari, Italy
Reviewed 2 weeks ago

Our family has definitely opposite habits compared to those of night clubbers, so, maybe we it is our fault booking that wrong place. In the meanwhile, no warning or advice is reported in PEPPERCLUB website. We received a true five star service at check in, and equally by on daytime duty staff. No comment about the offered solution of some...

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Thank CharlieACEN
Pepper_Club_PR, Public Relations Manager at Pepperclub Hotel & Spa, responded to this review

Thank you for taking the time to review your stay with us on TripAdvisor. Your feedback is of great importance to us. Our sincere apologies for the noise levels you experienced. Due to being a city centre hotel, we are faced with disturbances from time to time. However, I would like to assure you that we do our utmost to...

New York City, New York
Reviewed 2 weeks ago

I'm writing this from my room at the Pepperclub, as I'm listening to the thumping music of the Craft Beer bar across the back street... The hotel is nice, but if you get a room on the back street (Long Street), be prepared to not sleep. The bars on this street go late and the music can be heard in...

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Thank ncoutroulis
Pepper_Club_PR, Public Relations Manager at Pepperclub Hotel & Spa, responded to this review

Thank you for reviewing your stay with us on TripAdvisor. Your feedback is of great importance to us. Our sincere apologies for the noise levels you experienced. Due to being a city centre hotel we are faced with disturbances from time to time. However, I would like to assure you that we do our utmost to try to contain these...

Somerset West, South Africa
Reviewed 2 weeks ago

We had a lovely romantic stay in central Cape Town and although we we were not in the party mood, we were very close to all the lively hotspots for nightlife. Great restaurants were close by to pick and choose from as well. The Hotel itself was great with friendly knowledgeable staff and a pleasant relaxed vibe. Great stay all...

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Thank 209stephanh
Pepper_Club_PR, Public Relations Manager at Pepperclub Hotel & Spa, responded to this review

Thank you for choosing the Pepperclub Hotel & Spa as your choice of accommodation and for taking the time to review your stay with us on TripAdvisor. Your feedback was greatly appreciated and warmly received. We are pleased to note that you had a lovely stay with us and thank you for the lovely compliment on our staff. We look...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Bound by Loop, Long, Pepper and Bloem Street, Pepperclub Hotel & Spa is situated in the heart of bustling Cape Town and at the foot of renowned Table Mountain and Lions Head. The hotel not only offers the ideal location, but also five star comfort and personalised service to suit the needs of both leisure and business travellers. Inspired by New York's chic interiors, the hotel consists of 210 generously appointed suites, all of which include spectacular views of Cape Town. Facilities at the hotel include, among others, the intimate Odeon cinema, a fully-equipped gymnasium and a swimming pool with panoramic views. Cayenne Spa, tucked away on the 8th floor of the hotel, offers sanctuary for guests with its modern aura and eclectic menu of modern treatments. Located on the ground floor is Pepperclub's exclusive Paparazzi Bar & Lounge and in-house restaurant, Sinatra's, which combines a stylish and modern setting with a menu inspired by European continental cuisine. The hotel also offers guests scheduled complimentary shuttles to the V&A Waterfront and Camps Bay, home to one of South Africa's most beautiful and picturesque beachfronts. It is here that you will also find our beach club facilities. Hotel guests will have exclusive VIP access to the beach club's showers, private lockers and changing and restroom facilities. ... more   less 

Additional Information about Pepperclub Hotel & Spa

Address: Cnr Loop and Pepper Street, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: €125 - €561 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pepperclub Hotel & Spa 5*
Number of rooms: 195
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Cheap Tickets, Agoda and Travelocity so you can book your Pepperclub Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pepper Club Luxury Hotel Cape Town Central
Pepper Club Luxury Hotel And Spa
Pepperclub Hotel & Spa Cape Town, South Africa
Hotel Style:
#20 Spa Hotel in Cape Town Central
#39 Business Hotel in Cape Town Central
#43 Luxury Hotel in Cape Town Central
#48 Family Hotel in Cape Town Central
#50 Romantic Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Pepperclub Hotel & Spa staff and other travellers.
9 questions
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Questions? Get answers from Pepperclub Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try higher level rooms not facing east for reduced noise level”
 of 5 bubbles Kungfupachang, 12 Feb 2017 | Read review
“avoid rooms on Long street side of the hotel”
 of 5 bubbles ncoutroulis, 7 Feb 2017 | Read review
“Get a room with a view of Table Mountain.”
 of 5 bubbles Chazzer124, 30 Jan 2017 | Read review
“For three couples traveling the Presidential Suite is the way to go.”
 of 5 bubbles darravl, 18 Jan 2017 | Read review
“We were at 1704, and it was very quiet and did not hear any noise like the other reviews i read.”
 of 5 bubbles primeprop, 28 Dec 2016 | Read review
5 of 5