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Taj Cape Town

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Taj Cape Town
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1,650 Reviews from our TripAdvisor Community

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Showing 1,378: English reviews
Cape Town, South Africa
Reviewed 28 June 2016

Money was taken from out account without authorization. This was after an amount was disputed and taken off the bill by the person on duty. 24 hours later, it suddenly gets charged without any notice. Management does not try to resolve this issue and just continue with the bill - left a very bitter taste after what we thought would...

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1Thank Caren J
Cape Town Central, South Africa
Reviewed 28 June 2016

I have stayed at the Taj Hotel on a number of occasions when I feel like getting out of suburbia and into the buzz of the city. I have stayed in a number of hotels across the world and this is by far one of my favourites. The service is phenomenal and everything about the hotel oozes class and a...

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Thank GinetteBB
TAJ C, General Manager at Taj Cape Town, responded to this review

Dear Mrs Blackbeard Thank you for taking the time out to share your feedback which we will certainly convey to our team. We look forward to welcoming you back to Taj Cape Town whenever you are in the city the next time. Kindest Regards, Sanjay Sood General Manager

Dubai, United Arab Emirates
Reviewed 28 June 2016 via mobile

We knew Taj cape Town was a exceptional hotel but our stay far exceeded our expectations, a amazing experience for my self and my wife. We stayed at the Taj Cape Town for almost a month and honestly can not fault a thing, from the hospitality and quality of food to the view of the rooms it was a complete...

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Thank rehma s
TAJ C, General Manager at Taj Cape Town, responded to this review

Dear Valued Guest, Thank you for taking the time out to share your feedback which we will certainly convey to our team. We look forward to welcoming you back to Taj Cape Town whenever you are in the city the next time. Kindest Regards, Sanjay Sood General Manager

Hong Kong
Reviewed 28 June 2016

Since it was our first holiday to Cape Town, we knew we wanted a comfortable hotel that was well-located in the city. We couldn’t have had a better time at Taj Cape Town. The service was top-notch and everyone at the hotel made us feel welcomed and comfortable. Faiq, who is very warm and friendly, picked us up at the...

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Thank neemski
TAJ C, General Manager at Taj Cape Town, responded to this review

Dear Valued Guest, Thank you for taking the time out to share your feedback which we will certainly convey to our team. We look forward to welcoming you back to Taj Cape Town whenever you are in the city the next time. Kindest Regards, Sanjay Sood General Manager

Reviewed 26 June 2016

My family stayed at the Taj last night. Due to having two young children we asked if we can dine in the room. They agreed to it. Dinner was part of our package. Today we say another fee were deducted from our credit card. When I phoned them they said that actually dinner is not allowed in the room -...

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1Thank Danie J
TAJ C, General Manager at Taj Cape Town, responded to this review

Dear Mr Jordaan, Thank you for taking the time out to share your feedback which we will certainly convey to our team so that the same does not recur. We look forward to welcoming you back to Taj Cape Town whenever you are in the city the next time. Kindest Regards, Sanjay Sood General Manager

Reviewed 26 June 2016

This place is by far my favourite hotel... feels like home from home. The service is amazing, continuous high standards, no request too much. The rooms are beautiful and all furnishings, extremely high quality. Bombay Brasserie... fabulous indian food and the Jiva Spa is a wonderful experience.

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Thank lindseyr449
TAJ C, General Manager at Taj Cape Town, responded to this review

Dear Valued Guest, Thank you for taking the time out to share your feedback which we will certainly convey to our team. We look forward to welcoming you back to Taj Cape Town whenever you are in the city the next time. Kindest Regards, Sanjay Sood General Manager

Johannesburg, South Africa
Reviewed 24 June 2016 via mobile

This hotel was a truly great experience. I can't fault it on anything. I stayed here for a week on a business trip, and everything was first-class. From the moment I arrived, I was treated with great respect and professionalism. The staff were very helpful at all times. My room was spotless and the bed was very comfortable. I would...

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1Thank MelissaGT
TAJ C, General Manager at Taj Cape Town, responded to this review

Dear Melissa, Thank you for taking the time out to share your feedback which we will certainly convey to our team. We look forward to welcoming you back to Taj Cape Town whenever you are in the city the next time. Kindest Regards, Sanjay Sood General Manager

Somerset West, South Africa
Reviewed 22 June 2016

This is the 3rd time my wife and I visited and stayed over at Taj Cape Town and the quality of service proofs constantly high. Everybody, from the manager to the cleaner made we feel as if we were the only customers their. We had a magnificent experience in the Bombay Restaurant with not only good food, but again world...

Review collected in partnership with this hotel
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Thank LeonDidi
TAJ C, General Manager at Taj Cape Town, responded to this review

Dear Valued Guests Thank you for taking the time out to share your feedback which we will certainly convey to our team. We look forward to welcoming you back to Taj Cape Town whenever you are in the city the next time.

NAIROBI, Kenya
Reviewed 21 June 2016

Wonderful hotel, lovely staff and a great little spa. Wonderful food and a good central location. The rooms at the top are the best with great views of Table Mountain.Wonderfully central heated during the winter and air conditioned during the summers.The rooms are very tastefully done.

Review collected in partnership with this hotel
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Thank Verma K
TAJ C, General Manager at Taj Cape Town, responded to this review

Dear Verma, Thank you for taking the time out to share your feedback which we will certainly convey to our team. We look forward to welcoming you back to Taj Cape Town whenever you are in the city the next time. Kindest Regards, Sanjay Sood General Manager

Crassier, Switzerland
Reviewed 18 June 2016

We loved it here! The executive lounge gives the 'Four Seasons' a good run for their money. Beautiful rooms, great food and very well-placed in Cape Town. I just wish we had done the safari first and the Taj second as this would have been an excellent place to unwind before a long journey home.

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Thank Gill S
TAJ C, General Manager at Taj Cape Town, responded to this review

Dear Gill, Thank you for taking the time out to share your feedback which we will certainly convey to our team We look forward to welcoming you back to Taj Cape Town whenever you are in the city the next time. Kindest Regards, Sanjay Sood General Manager

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Taj Cape Town welcomes guests to the vibrant heart of the one of the world's most scenic and desirable cities, Cape Town. The hotel is a combination of rich history and elegant contemporary architectures. Originally home of the South African Reserve Bank and Temple Chambers and later the Board of Executors (BOE), it successfully combines the heritage of the old with the luxury of the new - a 100 years in history! This luxury hotel is perfectly located in the centre of historic Cape Town at the entrance of the famous pedestrian precinct, St George's Mall. It's prime location ensures a blend of fascinating history, exotic culture, soulful art, lively entertainment and delectable cuisine. - Within walking distance to most tourist attractions, monuments, museums, shopping, restaurants, markets and nightlife. Adding to this grand yet welcoming atmosphere are the two dining experiences, the Indian fine dine specialty restaurant, Bombay Brasserie and Mint, a relaxed all-day dining restaurant. Both are warm and welcoming and serve outstanding cuisine. Alongside this you'll find wonderful Champagne and tapas bar known as The Twankey Bar which is exceedingly popular with both locals and guests alike. Rooms are located in both the heritage buildings and the contemporary tower wing, but all continue to seamlessly merge history and modernity. Luxury Rooms have spectacular city or breathtaking mountain views overlooking the famous Table Mountain and the Taj Club Rooms and suites offer all the benefits of the executive Club Lounge including butler service, evening canapes, cocktails and private breakfast. One and Two Bedroom Suites are also available, perfect for the discerning traveller or for families. The award winning Jiva Grande Spa is one of its kind in Africa with unique and authentic wellness treatments and experiences. Also on offer is complimentary use of all wet areas, heated pool, and a high tech gymnasium. ... more   less 

Additional Information about Taj Cape Town

Address: 1 Wale Street | corner St Georges Mall, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: €189 - €563 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Taj Cape Town 5*
Number of rooms: 176
Reservation Options:
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Also Known As:
Taj Cape Town Hotel Cape Town Central
Taj Cape Town South Africa
Hotel Style:
#2 Business Hotel in Cape Town Central
#6 Spa Hotel in Cape Town Central
#17 Luxury Hotel in Cape Town Central
#19 Family Hotel in Cape Town Central
#22 Romantic Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Taj Cape Town staff and other travellers.
13 questions
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Questions? Get answers from Taj Cape Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Road side rooms looking towards the Cathedral have a nicer view”
JohnP408, 26 Apr 2017 | Read review
“Ask for rooms on the 10th floor or higher for great views of Table Mountain.”
C5269CGsusanm, 8 Apr 2017 | Read review
“Suites 612 and 712 do not have views - you stare at the wall of the next building.”
DavidL265, 24 Mar 2017 | Read review
“The upgrade rooms offer a butler service which is wonderful if you can afford it!”
sandrad472, 20 Mar 2017 | Read review
“Don't go there. It's not a TAJ you know from other locations.”
GabrielaMaj, 3 Mar 2017 | Read review
5 of 5