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Taj Cape Town

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Taj Cape Town
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1,512 Reviews from our TripAdvisor Community

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Showing 1,266: English reviews
Agra, India
1 review
Reviewed 20 April 2016

Location is good but service is so so . We cannot expect this from Taj Group . Staff is not smiling , always in pressure . Service is slow . Concierge confirm for Shuttle to Convention at 9.00 am but no shuttle was provided

Review collected in partnership with this hotel

Helpful?
Thank Rahul W
SSDCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Valued Guest, Thank you for taking the time out to share your feedback which we will certainly convey to our team so that the same does not recur. We look forward to welcoming you back to Taj Cape Town whenever you are in the city the next time. Kindest Regards, Sanjay Sood General Manager More 

Newbury, United Kingdom
1 review
Reviewed 20 April 2016

Excellent in all departments. Staff were so professional friendly and happy. Wonderful service and excellent hotel .Nothing is too much trouble. Great family rooms, big and the children loved the free dessert service!

Review collected in partnership with this hotel

Helpful?
Thank Alan H
SSDCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Valued Guest, Thank you for taking the time out to share your feedback which we will certainly convey to our team. We look forward to welcoming you back to Taj Cape Town whenever you are in the city the next time. Kindest Regards, Sanjay Sood General Manager More 

Cape Town, South Africa
1 review
Reviewed 18 April 2016

I did a little over night stay-cation at the Taj in Cape Town for my partner and I's anniversary. The whole experience was exceptional, indulgent, and relaxing. The room was well designed, spacious, and carefully thought through. The live piano and candle lit bar was perfect for drinks before dinner. Bombay was absolutely delicious and the service was excellent. The... More 

Review collected in partnership with this hotel

Helpful?
Thank Benjamin B
SSDCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Benjamin B Thank you for taking the time to share your experience. We will certainly share the comments with the team. We look forward to welcoming you in the near future. Kind regards Sanjay Sood General Manager More 

San Francisco, United States
2 reviews
Reviewed 18 April 2016

Love this hotel! Centrally located near the financial district and Union Square. Upscale with friendly, professional staff, beautiful amenities and great restaurant and bar. My home away from home. I highly recommend, especially with the reasonable rates.

Review collected in partnership with this hotel

Helpful?
Thank Adrien Z
SSDCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Valued Guest Thank you for taking the time to share your experience. We will certainly share the comments with the team. We look forward to welcoming you in the near future. Kind regards Sanjay Sood General Manager More 

London
Level Contributor
65 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 14 April 2016 via mobile

Really enjoyed a few days at the Taj in Cape Town. Had a club room which was excellent, the staff were very friendly and professional. Concierge were very knowledgeable and helpful. Great selection on offer for breakfast. We did want to try the Bombay Brasserie restaurant downstairs but we ran out of time. I would be delighted to stay here... More 

Helpful?
Thank IanChamberlain
SSDCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Valued Guest Thank you for taking the time to share your experience. We will certainly share the comments with the team. We look forward to welcoming you in the near future. Kind regards Sanjay Sood General Manager More 

lancaster, United States
1 review
Reviewed 14 April 2016

The service at the Taj Compton was excellent. Everyone was always so helpful and welcoming. The room was very comfortable and well supplied. I even liked the shampoo and conditioner provided, which is not always the case as some hotels. The mini bar had a great selection. Room service was surprisingly fast and the food in the Bistro was terrific.... More 

Review collected in partnership with this hotel

Helpful?
Thank Elizabeth P
SSDCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Valued Guest Thank you for taking the time to share your experience. We will certainly share the comments with the team. We look forward to welcoming you in the near future. Kind regards Sanjay Sood General Manager More 

Redmond, United States
1 review
Reviewed 13 April 2016

Great service. Very centrally located. Rooms were very spacious. Several good restaurants closeby. Breakfast was included in the room and it had great variety. They served Indian and continental food everyday. People were friendly and helpful

Review collected in partnership with this hotel

Helpful?
Thank Yasmin A
SSDCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Valued Guest Thank you for taking the time to share your experience. We will certainly share the comments with the team. We look forward to welcoming you in the near future. Kind regards Sanjay Sood General Manager More 

Meltham, United Kingdom
1 review
Reviewed 12 April 2016

the hotels is and looks grand. the staff is top class and you feel very special. we had breakfast in our room at 6am and it arrived looking fantastic and on time, the room could not be better with all you need there, the meal we had in the hotel was very good too

Review collected in partnership with this hotel

Helpful?
Thank Martin G
SSDCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Martin G Thank you for taking the time to share your experience. We will certainly share the comments with the team. We look forward to welcoming you in the near future. Kind regards Sanjay Sood General Manager More 

Dublin
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 10 April 2016 via mobile

The breakfast is superb and excellent choice. Valet car parking is included. Wifi is free. The room is well appointed with everything that you would expect from a top class hotel. My only criticism is that the indoor pool is very small.

Helpful?
Thank Glasnevin_tourist
SSDCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Valued Guest Thank you for taking the time to share your experience. We will certainly share the comments with the team. We have noted your comment pertaining to the indoor lap pool, which is designed in such a way to be able to fit in the heritage part of the building. We look forward to welcoming you in the... More 

Level Contributor
92 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 10 April 2016 via mobile

Visited the hotel over Xmas holidays with family and friends. The hotel is simply amazing. The rooms are massive and the views are great of the table mountain. Room service and food quality was the highlight of the stay. Also the ladies at the spa were professionals. Location is very nice and quiet too. Overall had a fantastic time. A... More 

Helpful?
Thank Frangos M
SSDCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Valued Guest Thank you for taking the time to share your experience. We will certainly share the comments with the team. We look forward to welcoming you in the near future. Kind regards Sanjay Sood General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Taj Cape Town welcomes guests to the vibrant heart of the one of the world's most scenic and desirable cities, Cape Town. The hotel is a combination of rich history and elegant contemporary architectures. Originally home of the South African Reserve Bank and Temple Chambers and later the Board of Executors (BOE), it successfully combines the heritage of the old with the luxury of the new - a 100 years in history! This luxury hotel is perfectly located in the centre of historic Cape Town at the entrance of the famous pedestrian precinct, St George's Mall. It's prime location ensures a blend of fascinating history, exotic culture, soulful art, lively entertainment and delectable cuisine. - Within walking distance to most tourist attractions, monuments, museums, shopping, restaurants, markets and nightlife. Adding to this grand yet welcoming atmosphere are the two dining experiences, the Indian fine dine specialty restaurant, Bombay Brasserie and Mint, a relaxed all-day dining restaurant. Both are warm and welcoming and serve outstanding cuisine. Alongside this you'll find wonderful Champagne and tapas bar known as The Twankey Bar which is exceedingly popular with both locals and guests alike. Rooms are located in both the heritage buildings and the contemporary tower wing, but all continue to seamlessly merge history and modernity. Luxury Rooms have spectacular city or breathtaking mountain views overlooking the famous Table Mountain and the Taj Club Rooms and suites offer all the benefits of the executive Club Lounge including butler service, evening canapes, cocktails and private breakfast. One and Two Bedroom Suites are also available, perfect for the discerning traveller or for families. The award winning Jiva Grande Spa is one of its kind in Africa with unique and authentic wellness treatments and experiences. Also on offer is complimentary use of all wet areas, heated pool, and a high tech gymnasium. ... more   less 

Additional Information about Taj Cape Town

Address: 1 Wale Street | corner St Georges Mall, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: €249 - €838 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Taj Cape Town 5*
Number of rooms: 176
Reservation Options:
TripAdvisor is proud to partner with Indian Hotels Company Limited, Booking.com, Hotels.com, Priceline, Cheap Tickets, Odigeo, Travelocity, Agoda, HotelTravel.com and Jetsetter so you can book your Taj Cape Town reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Taj Cape Town Hotel Cape Town Central
Taj Cape Town South Africa
Hotel Style:
#2 Business Hotel in Cape Town Central
#6 Spa Hotel in Cape Town Central
#17 Luxury Hotel in Cape Town Central
#19 Family Hotel in Cape Town Central
#22 Romantic Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Taj Cape Town staff and other travellers.
11 questions
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Questions? Get answers from Taj Cape Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request for a room on the 10th floor or above for great views of the Table Mountain”
 of 5 bubbles Pareet_Shah, 30 Nov 2016 | Read review
“Ask for a higher floor we were originally blocked by a building”
 of 5 bubbles denwar2016, 29 Nov 2016 | Read review
“Ask for a higher up room to actually see Table Mountain”
 of 5 bubbles 852AlisonT, 23 Nov 2016 | Read review
“We had a room in the original building. It was fabulous. Rooms in the more modern extension, however, have balconies”
 of 5 bubbles duckydiamond02, 19 Nov 2016 | Read review
“Hotel is central with good food”
 of 5 bubbles Nikki_Swingburn, 15 Nov 2016 | Read review
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