We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

One&Only Cape Town

Travellers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
One&Only Cape Town
One&Only Cape Town
Panoramas (12)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,501 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for One&Only Cape Town
See the most recent reviews
Showing 1,316: English reviews
New York City, New York
Reviewed 25 April 2016

Service was good, the Spa was excellent and relatively cheap by USD standards. Nobu and Reuben's in the hotel were both solid. Only thing keeping it from 5 star was the price point was a bit high for Cape Town...

 Report
Helpful?
1Thank JDC2010NY
Richard_Lyon6, General Manager at One&Only Cape Town, responded to this review

Dear JDC2010NY, Thank you for sharing your review of One&Only Cape Town Resort. I am delighted to read about the great service from our colleagues and of your lovely experience at the Spa and the restaurants. We thank you for staying with us and hope that you will visit us again should your travels bring you back to Cape Town....

Reviewed 24 April 2016

The hotel property is pretty with nice views of table mountain (from the lobby); however, the property is sprawling and feels corporate. Our room was a suite on the "island" which is an area surrounded by a moat separating the main hotel from the island suites. Island suites do not have a view (view is of apartments across the moat...

 Report
Helpful?
1Thank CPNY25
Richard_Lyon6, General Manager at One&Only Cape Town, responded to this review

Dear ClaireLPNY, Thank you for taking the time to share your valuable feedback after your stay at One&Only Cape Town. I am terribly sorry to read that the sea gulls caused a disturbance during your visit. Our Engineering team are working alongside a local government agency to relocate the protected bird species and gently discourage them from collecting at the...

Reviewed 24 April 2016 via mobile

We were here for a wedding and I was a bridesmaid. The bridal suite was provided complimentary and I could not fault this resort at all. All the staff are fantastic and so helpful. The buffet breakfast is delicious. The venue for the wedding was whimsical. The grounds were pristine. Highly recommend this for a stay or wedding.

 Report
Helpful?
Thank Melanie R
Richard_Lyon6, General Manager at One&Only Cape Town, responded to this review

Dear Melanie, I am thrilled to read that the Wedding Celebration was such a great success and thankful that our team could be part of it. Madre and the Banqueting Team join me in thanking you for your feedback and recommendation. We hope that you will visit us again. Sincerely, Richard Lyon, General Manager

Reviewed 22 April 2016

We stayed for a week but wish we had stayed longer! The location is fantastic, a walk away from restaurants, shops and it's on the waterfront already... The hotel itself is beautiful, lovely spacious rooms and very comfortable beds. The bathrooms were huge and have the cupboards inside the bathroom which is so convenient! The wifi was complimentary and very...

 Report
Helpful?
Thank Aaron L
Richard_Lyon6, General Manager at One&Only Cape Town, responded to this review

Dear Aaron, Thank you for staying at One&Only Cape Town and for sharing your positive feedback following your recent visit. I am pleased to read that you enjoyed your Marina Room and that it was so comfortable and convenient for your travels. Thank you for your kind comments about our colleagues, in particular to David, Micky and Kauthar. I will...

Reviewed 21 April 2016 via mobile

Didn't expect to be that good ..but for south Africa hotels it's considered amazing.good views and lovely staff ..rooms and pool are unique ...in simple words will definitely go back again ...note concierge guy named madnee ..best guy with booking and information ever ...

 Report
Helpful?
Thank Mohammed Altami... T
Richard_Lyon6, General Manager at One&Only Cape Town, responded to this review

Dear Mohammed Altami, Thank you for visiting One&Only Cape Town. I am delighted that we managed to exceed all your expectations and I will personally thank Madnee for making your stay even more magical. We look forward to welcoming you back again soon. Best regards, Richard Lyon, General Manager

Kingston upon Thames, United Kingdom
Reviewed 20 April 2016

Everything starts at the Waterfront. Look it up as there is do much to do and see. Great Shopping centre plus over 80 Restaurants at brilliant value. Site seeing Bus Tour Red and Blue over two days is a must. Bus stops at Table Mountain and Cable car. Gallery' visit and leaning the history was great. Visited open reach where...

 Report
Helpful?
1Thank Keith450
Richard_Lyon6, General Manager at One&Only Cape Town, responded to this review

Dear Keith450, Thank you for choosing to stay at One&Only Cape Town. It definitely sounds like your family had an unforgettable holiday and enjoyed all the wonderful attractions in Cape Town and surrounds. As you stated, there is much to see and do in the city and you need to stay for as long as possible to experience it all....

Fresnaye, South Africa
Reviewed 18 April 2016

A 5 star rating breakfast experience. Nothing we asked was too much trouble. On a beautiful morning weather wise we were allowed to set up for breakfast outside the restaurant on the canal's edge for 7 people. The service and food was outstanding. Especially the service, attentive and going the extra mile. My compliments to the staff for an amazing...

 Report
Helpful?
Thank Mike V
Richard_Lyon5, General Manager at One&Only Cape Town, responded to this review

Dear Mike, Thank you for your gracious comments shared on TripAdvisor. I am thrilled that you had such a wonderful time in Reuben’s and were impressed by the view. I will be sure to thank the staff for making it an enjoyable visit for you. We hope to welcome you back again soon. Sincerely, Richard Lyon, General Manager

Leeds, United Kingdom
Reviewed 17 April 2016

My wife and I stayed here as a base for exploring Cape Town and its surrounds for 4 days. We stayed in an Island Suite which means a short walk to the main hotel but is no great hardship. I would think most of these suites will not have a view of Table Mountain from the room and if you...

 Report
Helpful?
Thank Huntsy
Richard_Lyon5, General Manager at One&Only Cape Town, responded to this review

Dear Huntsy, Thank you for choosing to stay at One&Only Cape Town and for sharing your review. I am pleased to know that you enjoyed our modern, spacious Island rooms. Despite your comments above I do hope we will have the opportunity to welcome you back in the future. Sincerely, Richard Lyon, General Manager

Retford, United Kingdom
Reviewed 15 April 2016

The One & Only was magnificent when travelling with children, the restaurant has kids menu, the staff are great with them, the kids club is wonderful. It was also superb for us adults, we wanted for nothing.

 Report
Helpful?
Thank Dee M
Richard_Lyon5, General Manager at One&Only Cape Town, responded to this review

Dear DeeM, Thank you for your review! It sounds like your family had a great time at the Resort! We are delighted that our colleagues have contributed to your unforgettable stay, in particular Michelle and her team at KidsOnly Club who are always at hand for our younger guests. We look forward to welcoming you back on your next visit...

Aylesford, United Kingdom
Reviewed 15 April 2016

We had a lovely big room overlooking the waterfront. Room was very clean and bed was comfortable. Huge bathroom with plenty of toiletries. All the staff were very helpful with recommendations for restaurants, booking taxis etc. Good choice at breakfast. Hotel was only a short walk from the V&A waterfront which is a great place to wander round during the...

 Report
Helpful?
Thank Shelagh N
Richard_Lyon6, General Manager at One&Only Cape Town, responded to this review

Dear Shelagh, Thank you for sharing your gracious review. I am delighted to read that you loved your Marina Room and found all the in-room amenities to your liking. I will be sure to thank the team for their useful recommendations. It would be our pleasure to have you visit us again should your travels bring you back to South...

1,078 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (855)
Viewed
View from Room (94)
Viewed
Pool/Beach Area (45)
Viewed
Room/Suite (170)
Viewed
Hotel & Grounds (108)
Viewed
Bathroom (66)
Viewed
Dining (51)
Viewed
Business Centre/Function Rooms (2)
Viewed
Family/Play Areas (3)
Viewed
Other (316)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (170)
Viewed
Amenities (8)
Viewed
Marina Grand Suite (64)
Viewed
Marina Mountain Room (37)
Viewed
Pool (16)
Viewed
Dining (26)
Viewed
The Hotel (19)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (53)
Viewed
Room/Suite (16)
Viewed
Hotel & Grounds (7)
Viewed
Business Centre/Function Rooms (2)
Viewed
Pool/Beach Area (1)
Viewed
Dining (10)
Viewed
Bathroom (2)
Viewed
Other (15)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cape Town Central hotels
0.3 km away
Cape Grace
Cape Grace
#7 of 106 in Cape Town Central
1,945 reviews
0.9 km away
The Table Bay Hotel
The Table Bay Hotel
#21 of 106 in Cape Town Central
2,065 reviews
1.1 km away
Radisson Blu Hotel Waterfront, Cape Town
Radisson Blu Hotel Waterfront, C...
#32 of 106 in Cape Town Central
1,654 reviews
Show Prices
Show Prices
Show Prices
0.4 km away
Victoria & Alfred Hotel
Victoria & Alfred Hotel
#27 of 106 in Cape Town Central
1,433 reviews
0.4 km away
Cape Royale Luxury Hotel
Cape Royale Luxury Hotel
#33 of 106 in Cape Town Central
1,469 reviews
1.8 km away
Taj Cape Town
Taj Cape Town
#17 of 106 in Cape Town Central
1,648 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
  • Breakfast Available
Official Description (provided by the hotel)
One&Only Cape Town, one of the finest resorts in South Africa. This urban chic resort brings an unprecedented level of luxury to Cape Town, one of the world's most fascinating cities.With captivating views of Table Mountain from its enviable location in the Victoria & Alfred Waterfront, the resort is a destination unto itself. Discerning travellers are invited to discover the celebrated cuisines of Nobuyuki “Nobu” Matsuhisa and Reuben Riffel, socialise in the high-energy vibe of Vista Bar & Lounge and sample rare and undiscovered vintages at the stunning Wine Loft. The sublime calm of the city's most expansive and sophisticated spa offers an indulgent escape, while NEO Boutique debuts an enviable collection of designer fashions, some available for the first time in South Africa.As the first luxury hotel to open in Cape Town in nearly a decade, the resort is designed to celebrate the city's wine, art, design and spirit, balancing contemporary glamour with an authentic South African style. ... more   less 

Additional Information about One&Only Cape Town

Address: Dock Road, Victoria & Alfred Waterfront | PO Box 51289, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: €473 - €1,415 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — One&Only Cape Town 5*
Number of rooms: 131
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, Hotwire, Agoda, Cheap Tickets, Priceline, Travelocity, Cancelon, TripOnline SA, Jetsetter and getaroom.com so you can book your One&Only Cape Town reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
One And Only Cape Town
One&Only Cape Town Hotel Cape Town Central
One&Only Cape Town South Africa
Hotel Style:
#4 Spa Hotel in Cape Town Central
#5 Business Hotel in Cape Town Central
#7 Family Hotel in Cape Town Central
#14 Luxury Hotel in Cape Town Central
#18 Romantic Hotel in Cape Town Central
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from One&Only Cape Town staff and other travellers.
7 questions
Ask a question

See all questions (7)

Questions? Get answers from One&Only Cape Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check room descritpion as to what was offered. Our panoramic Harbour view did not exist.could have been rectified if we flagged it earlier.”
  • Panoramic Harbour View?
SurreyRobin, 21 Apr 2017 | Read review
“At the island section, try the ground room - top section has noise pollution by cape pigeons.”
Ronnie_RSA, 18 Apr 2017 | Read review
“Main building has better views than the Island”
SAtraveller94, 2 Apr 2017 | Read review
“Mountain View”
ACM83, 18 Mar 2017 | Read review
“The ones by the pool!”
dianeb272, 10 Mar 2017 | Read review
5 of 5