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One&Only Cape Town

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Traveller (1030)
Room & Suite (476)
Dining (91)
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Overview
  • Excellent83%
  • Very good12%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“kids club”(58 reviews)
“island suite”(46 reviews)
“nobu restaurant”(43 reviews)
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,799)
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Traveller rating
1,272
192
52
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1,272
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All reviewskids clubisland suitenobu restaurantreubentable mountainthe main hotelhigh teafour seasonsbeautiful hoteloystersnespresso machinebreakfast buffetsouth africaluxury hotelturn down servicemountain viewwaterfront area
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271 - 275 of 1,573 reviews
Reviewed 14 April 2017 via mobile

We had an impromptu tea with our family at the #One&Only. We didn't book their high tea, but we were accommodated and treated to their utmost outstanding service never the less. All I can say is, MUST visit. Shandre is possibly the best waitress ever!...More

Thank Jessica G
Response from RichardLyon_01, General Manager at One&Only Cape TownResponded 21 April 2017

Dear Jessica G, We appreciate your review and thank you for joining us for Afternoon Tea. It is wonderful to know your family enjoyed a one-of- a-kind experience at our hotel. Your praises will be passed along to Shandre and the rest of our team....More

Reviewed 12 April 2017

warm welcome, very friendly & helpfull , perfect location , excellent service, amazing hotelsuites,food in general correct, Nobu for sure ! we were there for 4 nights with the whole family, young and old , and had a great time.More

Review collected in partnership with this hotel
Thank sofievdm2017
Response from RichardLyon_01, General Manager at One&Only Cape TownResponded 21 April 2017

Dear sofievdm2017, Thank you for taking the time to review your stay in Cape Town. We were honoured to welcome your family and are pleased you enjoyed an exceptional experience. It is lovely to know you were able to take advantage of Nobu as well...More

Reviewed 10 April 2017

Excellent hotel, very well located at walking distance from V&A . Very nice swimming pool . Top service by well educated professional staff.Great breakfast with buffet and à la carte menu . Nice terras near the water . Beautiful viewsMore

Review collected in partnership with this hotel
1  Thank Sorros
Response from RichardLyon_01, General Manager at One&Only Cape TownResponded 13 April 2017

Dear Sorros, We are grateful for the time you have taken to share your review. We are delighted to know you enjoyed each aspect of your visit, from your time by our swimming pool to your experience with our dedicated staff. Next time you are...More

Reviewed 7 April 2017 via mobile

What a great place, great service and great staff, its a shame we cannot put more then 5 stars to rate this place. I have visited twice now and can't get enough of it so hopefully going to go again this year 👍

Thank Adam P
Response from RichardLyon_01, General Manager at One&Only Cape TownResponded 13 April 2017

Dear Adam P, Thank you for your kind review. It is pleasing to discover that your expectations were exceeded during both of your stays at One&Only Cape Town. We look forward to your next visit. Sincerely, Richard Lyon General Manager

Reviewed 7 April 2017

Enjoyed a cappuccino at the hotel overlooking the water. It was a nice experience, and if you are going through the 5 star hotels in Capetown, then this is a must to see. the Service was friendly and the coffee's we had were lovely. 1...More

Thank pdijjie7
Response from RichardLyon_01, General Manager at One&Only Cape TownResponded 13 April 2017

Dear pdijjie7, Thank you for taking the time to review your visit to One&Ony Cape Town. While we wish we could have welcomed you for a longer experience, we are delighted to hear you enjoyed your brief visit for coffee. We hope to see you...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Breakfast included
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$602 - US$1,236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Cape Town Central
#6 Family Hotel in Cape Town Central
#6 Spa Hotel in Cape Town Central
#14 Luxury Hotel in Cape Town Central
#18 Romantic Hotel in Cape Town Central
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$602 - US$1,236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Cape Town Central
#6 Family Hotel in Cape Town Central
#6 Spa Hotel in Cape Town Central
#14 Luxury Hotel in Cape Town Central
#18 Romantic Hotel in Cape Town Central
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1030)
Room & Suite (476)
Dining (91)
Pool & Beach (68)
Amenities (8)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
Ask a question
I-heart-my-passport
26 January 2018|
AnswerShow all 7 answers
Response from Sheccachuzal | Reviewed this property |
No. Just finished a stay here, there are stickers in the bathroom advising you to time your showers to save water but there are no restrictions.
0
Votes
Claudia D
17 October 2017|
Answer
Response from Paul B | Reviewed this property |
Yes, breakfast was included in the rate. There is an extensive buffet, I especially loved the oysters and champagne to start the experience. There is also a separate menu which lists items such as Eggs Benedict, which was... More
1
Vote
shilllashillla
17 August 2017|
AnswerShow all 3 answers
Response from evan c | Reviewed this property |
From memory standard check in is at 2pm. But depending on your travel schedule and the room you've booked, they are always more than happy to check you in earlier. Check out is a more relaxed affair in the lovely way South... More
0
Votes
Room Tips
"Table Mountain view room."
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"Choose a room looking over the canal, its a lot quieter. The higher you can get the better for the views."
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"Table Mountain view is definitely the best option!!"
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"We stayed in the lagoon villas which were beautifully appointed"
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