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The Bay Hotel

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The Bay Hotel
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1,032 Reviews from our TripAdvisor Community

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Showing 949: English reviews
Wolverhampton, United Kingdom
Reviewed 29 September 2015

The manager was attentive and very knowledgeable about the local area and Bo-Kaap. The room was just lush, beautiful décor and very spacious. Large bathroom with complimentary L'Occitaine toiletries. Breakfast offered a magnificent selection whilst you enjoy the view of the bay. With the current exchange rate GBP - SAR our luxurious 2 nights stay was more than affordable!

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Helpful?
Thank Kate K
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear Kate K Thank you for taking the time to review our hotel and we are so pleased that you had a most enjoyable stay with us. Sedick does have a great knowledge of Cape Town it is why he is the best in his field. Warm Regards Sean Geyser

Vereeniging, South Africa
Reviewed 28 September 2015 via mobile

My Fiancé and I have stayed at The Bay twice already and have only experienced exceptional service. Upon arrival the second time the staff had recognized us and made us feel at home. This is an upmarket and classy hotel and I would personally recommend this place to anyone who enjoys having a lovely view of the ocean and Table...

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Helpful?
Thank Justine_Gopal
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear Ms. Justine_Gopal I am very glad to hear that you and you fiance had an exceptional stay with us. My staff are hugely attentive and strive to remember each and every guest that stays with us. We look forward to welcoming you back soon Warm Regards Sean Geyser

Wetherby, United Kingdom
Reviewed 25 September 2015

Good check-in with very friendly smiling staff. Room was very stylish proving all he essentials. Breakfast excellent, and the sfatt couldn't do enough for us. The only drawback was the gratuity box on the breakfast table. The wording was completlely wrong.Staff must work has a team, and all tips should be pooled, We brought it to the attention of the...

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Helpful?
Thank David S
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear David S I am so pleased to hear that you had a most enjoyable stay with us, the restaurant manager has brought it to our attention and we have adapted the wording thank you for the great feedback. Warm Regards Sean Geyser

Reviewed 24 September 2015 via mobile

Absolutely great! If you have an idea or a plan just let them know and they will organize it for you! a Super lovely manager full of positive energy! The rooms are super clean, and nice. The only thing I would change is the breakfast buffet. We were there for 10 days and the food on it was the same...

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Helpful?
Thank Indermaur S
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear Indermaur S We are delighted to hear that your stay with us was a fantastic one, I will definitely look into a more dynamic buffet. As you know we are always striving for excellence and will ensure our service delivery is better. Warm Regards Sean Geyser

Runcorn
Reviewed 23 September 2015 via mobile

Good spacious rooms, attentive, polite staff without being intrusive. Excellent views & facilities. Good location, with plenty of nearby shops & restaurants. Some particular staff worthy of mentioning are: Dylan, Justin, Warwick & Alex. Highly recommend this hotel for good value.

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Helpful?
Thank gardenthumper
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear gardenthumper Thank you for your kind words I will most definitely let the team know that they must keep up the good work. Dylan, Warwick, Alex and Justin are huge assets to the Bay hotel I am glad that they could make your stay amazing. Warm Regards Sean Geyser

Reviewed 20 September 2015

I dragged my husband to a safari kicking & screaming, so I had to make sure the rest of the trip was well planned. We are hotel and food snobs. I booked to a suite...best decision ever, although, it seems that most of the rooms had good views of the ocean and the pool(s), which I counted three. Our room...

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Helpful?
Thank DoctorDebbie
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear DoctorDebbie There are a select few people who love the industry as much as Sedick, Shawn and Harry they are great inspiration to our team. We are in the entertainment business were we can give each guest an amazing experience in Cape Town. I am again terrible sorry that the top was damaged we have bettered our systems to...

cape town
Reviewed 16 September 2015

I loved my stay at this hotel, my room was a Cabana suite, with a sea view. I could sit in bed and see the sea. The service at this hotel was great, the staff were friendly and helpful. This hotel is perfectly situated as it is close to the CBD, as well as near the Constantia wine route. There...

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Helpful?
Thank whatilikedabout u
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear whatilikedabout u I am delighted to hear that your stay was relaxing and entertaining one. I will let my team know that they must keep up the excellent work. We look forward to welcoming you back soon. Warm Regards Sean Geyser

Glasgow, United Kingdom
Reviewed 16 September 2015

I have stayed in bigger grander hotels, but the bay had the comfort factor just right. It's location is good for sightseeing and water sport. The food is excellent and the staff are happy and welcoming.. The porche courtesy cars were a nice extra.thanks to Sean GM.

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Helpful?
Thank Rainbow445
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear Rainbow445 I am so glad that you had a fantastic stay with us, we are very fortunate to have the amazing location that we do in Camps Bay with hop skip and a jump and you are at the beach. It is but a pleasure and I'm happy you enjoyed the Porsche ride maybe my boss will let me...

Johannesburg, South Africa
Reviewed 15 September 2015

The service was excellent and the room was pure luxury with it's own Jacuzzi. The hotel is across the road from the beach along the main road and the view from the hotel as well as from my room was picture book perfect. The staff was friendly and helpful. The hotel has an in-house spa and hair salon, which was...

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Helpful?
Thank SorayaMcC
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear SorayaMcC The Jacuzzi n the selected rooms are a fantastic addition to the room especially for special days like an anniversary or honeymoon. I am so glad to hear that your stay with us was fantastic one. We look forward to welcoming you back soon. Warm Regards Sean Geyser

Reviewed 13 September 2015 via mobile

I visited this hotel during winter and this was reflected in the low price however nothing was low as far as quality and service were concerned. Breakfast was excellent. Room service was quick and efficient. Check in was fast and friendly and I would recommend this gem as the go to place for winter. I have never been to the...

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Helpful?
Thank Jaco d
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear Jaco d Our hotel is fantastic during winter but you have to come during summer as Camps Bay transforms into a luxury beach resort. The coffee espresso machines in the rooms are one of my favorite touches, as I love coffee and there is nothing better than a good cup of coffee to get your day started. We look...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
A distinctive blend of sophisticated elegance and casual comfort. The Bay Hotel is superbly designed with 78 rooms and suites offering luxury in an unsurpassed setting. No less than four hotel pools with expansive sun decks offer superlative views of the Atlantic Ocean and majestic Lion's Head. Renowned as a haven for romantics, leisure is our catchword, from rejuvenating spa treatments to the convenience of our unique cocktail bar. And for the ultimate in relaxation, we recommend our cigar lounge and bar with breathtaking views. Celebrate special events at the intimate Celebration Table or Private Deck overlooking a sapphire sea. Fully-equipped meeting and events venues are available to suit every occasion, including the historic Rotunda for glittering parties and flawless weddings. Breathe deep... Exhale slowly and rediscover fun. Float into blissful relaxation while enjoying our exceptional brand of hospitality. ... more   less 

Additional Information about The Bay Hotel

Address: 69 Victoria Road, Camps Bay 8005, South Africa
Region: South Africa > Western Cape > Cape Town > Camps Bay
Price Range: €159 - €648 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Bay Hotel 4.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Bay Hotel Camps
The Bay Hotel Camps Bay, Cape Town
Hotel Style:
#3 Spa Hotel in Camps Bay
#4 On the Beach Hotel in Camps Bay
#5 Luxury Hotel in Camps Bay
#5 Business Hotel in Camps Bay
#6 Romantic Hotel in Camps Bay
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Questions & Answers

Here's what travellers have asked, with answers from The Bay Hotel staff and other travellers.
7 questions
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Questions? Get answers from The Bay Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All good and book early to avoid missing out”
 of 5 bubbles geoffgoad, 20 Feb 2017 | Read review
“We had a room with a mountain view. If I went again, I would choose a sea-facing view.”
 of 5 bubbles Beatrix63, 17 Feb 2017 | Read review
“Mountain rooms are cheaper than sea facing - you're facing the sea at the pool side.”
 of 5 bubbles angelaprice2016, 15 Feb 2017 | Read review
“Stay away from the "luxury rooms"”
 of 5 bubbles melissad206, 6 Feb 2017 | Read review
“Mountain view was adequate.”
 of 5 bubbles TrevitTreels, 3 Feb 2017 | Read review
5 of 5