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The Bay Hotel

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The Bay Hotel
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1,073 Reviews from our TripAdvisor Community

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Showing 986: English reviews
Reviewed 18 December 2015

This is a great hotel located right across the beach in Camps Bay, with the beautiful backdrop of Table Mountain behind it. The hotel is chic and trendy and has a lot of artwork all throughout. Our room was great with a little separate sitting area and a private patio overlooking the pool and the mountains. The location in Camps...

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Helpful?
Thank Melville G
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear Melville G I am so delighted to hear that you had an amazing stay with us and had the use of all the facilities the Bay had to offer. We love to spoil our guests when it is a special occasion I'm glad that you enjoyed the cake and bubbly. I look forward to welcoming you back soon. Warm...

Reviewed 18 December 2015 via mobile

We stayed here 1 night for my husbands birthday. Upon arrival until departure the service was appauling . Everything took so long. Had to ask more than once. Our room wasn't even turned down! Not one member of staff approached us the entire 24 hours. Only hotel we have been in the world that has taken a r500 holding deposit...

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Helpful?
Thank Beth H
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear Beth Thank you for taking the time to post your comments. We sincerely regret the less than satisfactory experience you had at the hotel and can assure you that, at all times, we endeavor to satisfy our guests to the best of our abilities. We hope you do return to witness the great changes to improve our guests experience....

Liverpool
Reviewed 18 December 2015

This is our second visit to the Bay and if anything it was better than our first visit! This hotel is all about making the customer happy and ensuring anything they want is provided. Once again we stayed in a Suite and in our view that is the room should go for if your funds run to it however as...

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Helpful?
Thank Merseyside0151
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear Merseyside0151 Many thanks for taking the time to let us know how we are doing and for your positive feedback with regards to the hotel. Noted also are the shortcomings you were subjected to during your stay and assurances that the issues have been addressed. We do hope to welcome you back soon. Warm Regards Sean Geyser

Sutton, United Kingdom
Reviewed 18 December 2015

We had an amazing time at this hotel, great location and very trendy hotel. We were in a premier sea view room and although a little noisy as we were right next to the pool area, the room had a great outlook and was a good size. the staff were very good and friendly. The pool area although small was...

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Helpful?
Thank Kez1262
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear Kez1262 Many thanks for your wonderful remarks. We are thrilled to hear that you enjoyed your stay at the hotel, and look forward to welcoming you back soon. Warm Regards Sean Geyser

Lagos, Nigeria
Reviewed 16 December 2015 via mobile

We stayed here for three nights. Spectacular view of Camps Bay and table mountain. The staff were all friendly. Great to relax poolside. Superb breakfasts, dinner menu could be more extensive though. Overall a great stay.

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Helpful?
1Thank TimmoW16
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear TimmoW16 Thank you for your wonderful review. We are delighted to know that you thoroughly enjoyed your stay with us. We look forward to welcoming you back soon. Warm Regards Sean Geyser

Hastings
Reviewed 13 December 2015

From the minute we stepped into this hotel, we were attended to with great professionalism. The staff are friendly and helpful. The venue is in a superb location right across the road from Camps Bay. We were upgraded to a room with a view. We could not have asked for more. The only downside was the music, which from the...

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Helpful?
1Thank Birmancat
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear Birmancat I am so pleased that you had an amazing time with us at the Bay hotel as we strive to meet and exceed each guests experience I feel we have done just that. I have fixed the problem with the speakers and this will not affect guests making use of the veranda from the room again. we look...

Reviewed 11 December 2015 via mobile

The views and the position of this hotel is ideally suited for the potential for a wonderful experience. The walks on the beach front must be the best in the world. The mountain views are also stunning. The weather was kid to us and we had a perfect week. Unfortunately the service was not as great. The client appeared to...

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Helpful?
2Thank Penny B
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear Penny B The Bay hotel team would like to thank you for sharing your experience with us. Please accept our apology for the short comings that you were subjected to during your stay with us. This is certainly not the standards we strive for. Your feedback is important to us and this will certainly be investigated and corrected immediately....

Sydney, Australia
Reviewed 11 December 2015

I stayed for 4 nights in The Bay Hotel during my first trip to Cape Town. The location is superb, right in the middle of Camps Bay. The hotel is a delight, comfortable, luxurious and elegant. Lovely linens, and well-appointed bathroom with l'Occitane toiletries. Breakfast is served every morning in the bright dining room - buffet or you can order...

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Helpful?
Thank EH1London
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear EH1London Thank you so much for your lovely review. We are truly delighted that your experience at the Bay hotel exceeded your expectations, and do hope to welcome you back again in the future. Warm Regards Sean Geyser

Reviewed 9 December 2015 via mobile

So happy we stayed here. Better by the pool then on the beach having to listen to people trying to sell drinks and Ice cream. Hire a car and go for a drive of your worried about the distance to the city or get a taxi, just remember most taxis are rigged try to stay with Uni Cab they seem...

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Helpful?
Thank Been_Most_Places_87
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear Been_Most_Plac Thank you for the wonderful review we are so happy to hear that you enjoyed your time at our hotel . We look forward to welcoming back soon. Warm Regards Sean Geyser

Johannesburg, South Africa
Reviewed 8 December 2015 via mobile

We booked a last minute weekend getaway at the Bay Hotel and we got a huge room overlooking the pool deck and Camps Bay beach. Service was excellent and so was the breakfast. The hotel manager made a special effort decorating our room when he found out that we were recently married. We will definitely be returning!

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Helpful?
Thank Alan W
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear Alan W I am so pleased to hear that you had a fantastic stay at our hotel. We love celebrating honeymooners and anniversaries we hope to see you back soon. Warm regards Sean Geyser

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
A distinctive blend of sophisticated elegance and casual comfort. The Bay Hotel is superbly designed with 78 rooms and suites offering luxury in an unsurpassed setting. No less than four hotel pools with expansive sun decks offer superlative views of the Atlantic Ocean and majestic Lion's Head. Renowned as a haven for romantics, leisure is our catchword, from rejuvenating spa treatments to the convenience of our unique cocktail bar. And for the ultimate in relaxation, we recommend our cigar lounge and bar with breathtaking views. Celebrate special events at the intimate Celebration Table or Private Deck overlooking a sapphire sea. Fully-equipped meeting and events venues are available to suit every occasion, including the historic Rotunda for glittering parties and flawless weddings. Breathe deep... Exhale slowly and rediscover fun. Float into blissful relaxation while enjoying our exceptional brand of hospitality. ... more   less 

Additional Information about The Bay Hotel

Address: 69 Victoria Road, Camps Bay 8005, South Africa
Region: South Africa > Western Cape > Cape Town > Camps Bay
Price Range: €122 - €430 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Bay Hotel 4.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Bay Hotel Camps
The Bay Hotel Camps Bay, Cape Town
Hotel Style:
#3 Spa Hotel in Camps Bay
#5 On the Beach Hotel in Camps Bay
#5 Business Hotel in Camps Bay
#5 Luxury Hotel in Camps Bay
#6 Romantic Hotel in Camps Bay
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Questions & Answers

Here's what travellers have asked, with answers from The Bay Hotel staff and other travellers.
8 questions
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Killarney, Ireland
chicago il
4 months ago

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Questions? Get answers from The Bay Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Probably a high Floor and rear facing”
377rayg, 21 Apr 2017 | Read review
“418 has lovely views of Table Mountain”
emmajayne110, 12 Apr 2017 | Read review
“I booked a the second floor above the pool. That way your balcony in above the pool and looking straight out over the beach!”
debram681, 6 Apr 2017 | Read review
“The cabana's at the front of the hotel. Wonderful views of the ocean.”
amplaw, 3 Apr 2017 | Read review
“Sea facing definetely a must, to watch the beautiful sunsets”
msafirimbili, 1 Apr 2017 | Read review
5 of 5