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Cascades, Sun City

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Cascades, Sun City
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536 Reviews from our TripAdvisor Community

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Showing 463: English reviews
Boksburg
2 reviews
Reviewed 1 week ago NEW

Spent an amazing weekend with my family at the Cascades, Sun City, The luxurious superior family room was spacious with every modern convenience, beautiful bathroom and I loved the Nespresso machine. It was so convenient to be on the 1st floor with my baby's stroller and the access to the gardens was so easy. The pools are beautiful, my little... More 

Helpful?
Thank 982ashar
Johannesburg, South Africa
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 week ago via mobile

So, that time of the year again and we found ourselves planning a trip to Sun City. This time though I wanted to try out the Cascades instead of the Palace as they were both rated as five star hotels but had different things to offer. The Palace is definitely a cut above the Cascades (and priced a bit higher)... More 

Helpful?
Thank Yuvesh B
Hopewell D, Manager at Cascades, Sun City, responded to this review

Dear Yuvesh Thank you for giving us feedback on your recent stay at The Cascades hotel. I feel this is fear assessment and we are certainly looking at doing upgrades in some of the furniture and fittings in the near future. Your comments on Ricardo is highly appreciated. Once again thanks for your support. Kind regards Hopewell Dlomo Hotel Manager More 

Pretoria, South Africa
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

The reception was very warm the room was quite spacious and inviting the hotel's location is in the outskirts far away from cities but serene. the hotel new look is quite amazing I liked the room that we were booked in as it was far better than the previous one that we used in may.I did not like the sun... More 

Helpful?
Thank magdelines2016
Hopewell D, Manager at Cascades, Sun City, responded to this review

Dear Magdeline Thank you for giving us feedback on your recent weekend stay at the Cascades. I appreciated that you liked most things which were on offer. I will discuss the penetration of the sun issue with the Executive Housekeeper for improvement. Once again thank you for your support. Kind regards Hopewell Dlomo Hotel Manager More 

Johannesburg, South Africa
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago via mobile

Pros: My boyfriend and I stayed at the Cascades for a few nights in October. The pool facilities are lovely with bar and restaurant services. The upstairs bar has beautiful views and is vibey and enjoyable for sun downers. We were given a complimentary bottle of champagne and a fruit bowel when we entered the room. Delicious all inclusive breakfast.... More 

Helpful?
Thank G707
Sonipat, India
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 2 weeks ago

The hotel was a very regular hotel and not THAT impressive as were the prices. After our stay here, we realized that we could have stayed at Sun City hotel instead. Same/ Less prices, huge casino complex, various restaurants and sports bar and lounges for perfect evenings and equivalent rooms! The hotel was Really an average decent hotel. The buffets... More 

Helpful?
Thank Nidhi_Hasija
Hopewell D, Manager at Cascades, Sun City, responded to this review

Dear Nidhi_Hasija Thank you for giving us feedback on your recent stay at the Cascades hotel. I have discussed the reception staff attitude with the Rooms Division Manager for monitoring and improve in order to ensure good first impression and sense of arrival. Once again thanks for your support. Kind regards Hopewell Dlomo Hotel Manager More 

Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 weeks ago

The room was spacious with very clean linen. The noise levels are not too high so I was able to sleep comfortably without hearing the people next door. Unfortunately there was an issue with the water and the tap water from the bathroom tap was filthy brown water which appeared to have come from some outside 'muddy' area. I wasn't... More 

Helpful?
Thank TabithaTwitchet
Hopewell D, Manager at Cascades, Sun City, responded to this review

Dear Tabitha Thank you for giving us feedback on your recent stay at the Cascades hotel. Please allow me to express my apology for the dirty water coming out of your room tap. We had constant power interruptions beyond our control which resulted in shutdown of water supply. however this has been resolved now. Thank you for the compliments and... More 

Queensland, Australia
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago

Sun City is incredible with 4 amazing hotels. Cascades is clean, spacious and comfortable with friendly staff and lovely rooms. Breakfast each morning was well set out with a huge variety for every fancy. Plenty to see in the grounds to fill in your days. Gorgeous grounds to walk through. A bit of construction going on while we were there... More 

Helpful?
Thank Carlene H
Randburg, Gauteng, South Africa
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago

Wow ! I think everyone who likes travelling should definitely go to Sun City , Cascades hotel is so beautiful , the pool area and the whole environment is exquisite. Every one looks happy even the staff. I will definitely go back .

Helpful?
Thank Zelda S
Level Contributor
309 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 4 weeks ago via mobile

This is a big hotel with lovely rooms and the hotel amenities ... love the swimming pool of the hotel...there are only 4 hotels in suncity and this is the most worthy hotel in terms of the service they gave...

Helpful?
Thank Travelfreak2401
Level Contributor
6 reviews
Reviewed 4 weeks ago via mobile

It was my first visit to Sun City with my friends and I had a fantastic time. After getting over the initial shock to the system due to the extreme heat, I settled into a beautiful weekend in the tropical resort. The cascades hotel is centrally located and is within walking distance to the main attractions which is really convenient.... More 

Helpful?
Thank Nondwe M

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Golf course
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Tumbling water flowing through a tropical forest gives The Cascades hotel in South Africa its name and firmly positions it as one of the most sought-after Sun City accommodation destinations. Experience the romance of the elegant Cascades hotel as you discover the Big 5 in the Pilanesberg Game Reserve or meander underneath the lush forest canopy. Waiting a stone’s throw away from Johannesburg is luxurious accommodation, sophisticated entertainment and the Gary Player Golf Course ... more   less 

Additional Information about Cascades, Sun City

Address: Sun City Road | Sun City Resort, Sun City 0316, South Africa
Region: South Africa > North-West Province > Sun City
Price Range: €205 - €398 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cascades, Sun City 5*
Number of rooms: 243
Reservation Options:
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Also Known As:
Cascades Hotel Sun City
Cascades Sun City
Hotel Cascades Sun City
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Questions & Answers

Here's what travellers have asked, with answers from Cascades, Sun City staff and other travellers.
10 questions
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See all questions (10)

Questions? Get answers from Cascades, Sun City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1st floor rooms are perfect for families with strollers”
 of 5 bubbles 982ashar, 27 Nov 2016 | Read review
“Corner room that have the poolside view and the mountains”
 of 5 bubbles magdelines2016, 24 Nov 2016 | Read review
“No elevators to second level so ground floor probably a better choice”
 of 5 bubbles 916carleneh, 1 Nov 2016 | Read review
“Rooms with balcony facing the mountains”
 of 5 bubbles zeldas2015, 31 Oct 2016 | Read review
“Don't book Superior Luxury Family room unless you want ground floor.”
 of 5 bubbles DIsacks, 26 Oct 2016 | Read review
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