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    The Palace of the Lost City

    Sun City Resort off the R556, Sun City 0316, South Africa
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    1/10/2017 2/10/2017
    US$352
    US$329
    SAVE US$23
    US$341
    US$341
    Traveller (2423)
    Room & Suite (540)
    Dining (251)
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    323 reviews
    #2 of 6 hotels in Sun City
     
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    Overview
    • Excellent65%
    • Very good19%
    • Average9%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “lost city” (239 reviews)
    “crystal court” (68 reviews)
    “the grill” (59 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf course
    Dry Cleaning
    Water Park
    Kids Club
    Butler Service
    Casino
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    The Kingdom Resort
    323 reviews
    #2 of 6 hotels in Sun City
     
    Bakubung Bush Lodge
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    #2 of 3 hotels in Pilanesberg National Park
     
    Cascades, Sun City
    623 reviews
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    The Royal Marang Hotel
    205 reviews
    #1 of 12 hotels in Rustenburg
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (1,943)
    There are newer reviews for The Palace of the Lost City
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    481 - 485 of 1,436 reviews

    Reviewed 2 March 2016

    I have tried to gather my thoughts on what I was going to say in this review. It has been very difficult to say the least. The Palace of the lost city is by far the best Hotel I have ever stayed in. This is...More

    4  Thank Damiandecanha
    Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 26 March 2016

    Dear Damiandecanha Thank you so much for your extensive review ,as well as taking the time to mention the staff that made an impact on your stay We are glad to see that you had a "Magical time with us and look forward welcoming you...More

    Reviewed 2 March 2016

    I was planning to rate average to poor in the beginning. However, after scanning through other travelers comments , I have to rates terrible. Since I thought all rooms are the same, but seems that I have been placed to a room for disable with...More

    1  Thank Janet72ME
    Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 26 March 2016

    Dear Janet72ME We are sorry to see that you did not enjoy your stay with us at the hotel. Your comments have been brought to the attention of the relevant department heads. Kind regards

    Reviewed 1 March 2016

    My wife and i stayed at the place for 3 night's and what a pleasure it was.the staff really treat you as royalty, from the time we arrived every single staff member smiled,greeted and we friendly .the breakfast was amazing, something for everyone.free unlimited wifi...More

    Thank shadley0225
    Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 26 March 2016

    Dear shadley0225 Great to see you had such a fantastic time with us!!!!! We cant wait to welcome you back again soon!!! Kind regards

    Reviewed 28 February 2016

    Stayed at The Palace for 8 nights . Loved the hotel and tthe staff - especially the customer relationsManager Francois Du Toit, who is amazingly kind and helpful.Indeed all the staff could could not do enough for us . Pool is beautiful, breakfast the best...More

    1  Thank Polly H
    Reviewed 26 February 2016 via mobile

    Service was out of this world. Food great. Beautiful scenery. Much to do. Peaceful. Great for relaxation, the breakfast was impeccable. So much to choose from. Waiters were angels. I wish I could go more. Just very pricey for our locals but worth it!

    Thank 255williev
    The Kingdom Resort
    323 reviews
    #2 of 6 hotels in Sun City
     
    Bakubung Bush Lodge
    805 reviews
    #2 of 3 hotels in Pilanesberg National Park
     
    Cascades, Sun City
    623 reviews
    #4 of 6 hotels in Sun City
     
    The Royal Marang Hotel
    205 reviews
    #1 of 12 hotels in Rustenburg
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Casino and Gambling
    • Hot Tub
    • Golf course
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$287 - US$572 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 335
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Travelocity, Orbitz, Hotels.com, Agoda, Cancelon, TripOnline SA, Hotwire and getaroom.com so you can book your The Palace of the Lost City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • South Africa >
    • North-West Province >
    • Sun City
    • Also Known As
    • The Palace Of The Lost City Hotel Sun City ,
    • The Palace Of Lost City
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    Traveller (2423)
    Room & Suite (540)
    Dining (251)
    Pool & Beach (222)
    Hotel & Grounds (1766)
    Bathroom (86)
    Family and Play Areas (22)
    Business Centre & Event Rooms (6)
    Nearby
    The Kingdom Resort
    323 reviews
    6.22 km away
     
    The Royal Marang Hotel
    205 reviews
    32.36 km away
     
    Bakubung Bush Lodge
    805 reviews
    3.83 km away
     
    Cascades, Sun City
    623 reviews
    .62 km away
     
    Nearby Restaurants
    Crystal Court
    306 reviews
    .02 km away
    Tusk Bar and Lounge
    132 reviews
    .76 km away
    The Grill Room
    132 reviews
    .01 km away
    The Raj Restaurant
    244 reviews
    .97 km away
    Nearby Attractions
    Valley of Waves
    1,097 reviews
    .29 km away
    Sun City Resort
    372 reviews
    .38 km away
    Sun City Casino
    338 reviews
    .96 km away
    King's Tower
    115 reviews
    .03 km away
    Ask a question
    Questions & Answers
    Sharon R
    3 August 2017|
    AnswerShow all 4 answers
    Response from Shona M | Reviewed this property |
    Unfortunately, I am not sure. We didn't need one. The hotel were really helpful though. Perhaps if you send them an email
    1
    Vote
    bilalsalim
    16 July 2017|
    AnswerShow all 5 answers
    Response from Gem2k777 | Reviewed this property |
    No you don't need to book the game drives in advance, when you've checked in just go to concierge and they will arrange it all for you. There are 2 games drives a day, one at 6am and one at 4pm. It works out at about £30 per... More
    2
    Votes
    bessieSwansea
    16 July 2017|
    AnswerShow all 4 answers
    Response from Caroline L | Reviewed this property |
    Try the black rhino lodge
    1
    Vote
    Room Tips
    "Higher floors have better views"
    Read review
    "Palace is the best of all in the city"
    Read review
    "If you must stay, ask to be close to the lifts"
    Read review
    "Luxury resort with fantastic views"
    Read review
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