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The Palace of the Lost City

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The Palace of the Lost City
The Palace of the Lost City
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1,720 Reviews from our TripAdvisor Community

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Showing 1,277: English reviews
Godalming, United Kingdom
Reviewed 28 October 2015 via mobile

We recently had a 5 night stay at the Palace and really had a great time. The hotel is beautiful and stands grand in the beautiful gardens and countryside. The food options are diverse and good value as well as being heat quality. The service was great, there was a mix up with our booking which was efficiently resolved and...

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Thank Charlotte P
Reviewed 27 October 2015 via mobile

The palace of the lost city is situated in sun city, South Africa. It is a must visit place for travellers travelling to South Africa. This place is shown in many of the Bollywood movies like welcome and Hera-pheri. It is Royal place for Royal people to stay. It has a water park and indoor games also.

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Thank rohans84
Canberra, Australia
Reviewed 21 October 2015

Sun City can be a little overwhelming. From the time that you enter into the area through the toll plaza, it seems that you have entered a giant theme park where the visual experience keeps repeating. The Palace of the Lost City is at the top of a rise and commands an imposing presence over the rest of the buildings....

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Thank TWal1
Boise, Idaho
Reviewed 21 October 2015 via mobile

The theme is great and seems to really fit the surroundings. It did feel in appearance like palace. Rooms worked just fine but were a little dated. I think hotel is 20Y old and would say our basic room felt same. However everything worked fine and it was quiet and spacious. The breakfast buffet was just ok, average. I have...

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2Thank Jeff N
Province of Buenos Aires, Argentina
Reviewed 20 October 2015

A fantastic experience with my grandchildren, they are teenager!!!! the rooms the pools perfect, the breakfast the best. And all surrounds with the others hotels is amazing, because we can see a different places in a comfortable and free bus.

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Thank Kikadiaz404
Perth, Australia
Reviewed 19 October 2015

The hotel itself and the general location and surrounds are lovely, however we were very disappointed by the actions of many of the staff. Many people in our conference party including us had items stolen from their rooms and most of us were overcharged, double charged and had to fight to have correct change issued when paying. Staff would constantly...

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10Thank Kaylene B
Johannesburg, South Africa
Reviewed 17 October 2015 via mobile

As always the Palace never disappoints. Superb dining. Superb service. A grand venue for a breakaway. The entire Sun City complex is a treat to visit. Definitely worth the spoil. Hope the sun comes out soon! Truly a wonderful experience. Book!

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Thank Ryan R
Cape Town Central, South Africa
Reviewed 15 October 2015 via mobile

An amazing place to stay if you looking to be pampered!stayed here with my partner and was blown away with the hotel!a few minor issues would be the shuttle bus service and lack of knowledge from the other establishments within the resort. Insist on a private shuttle/van as the drivers of the hotel is much more knowledgeable than the shuttle...

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Thank Lisa V
Reviewed 15 October 2015 via mobile

Was there for 2 nights . The first sight of d hotel was truly awesome . The sculptures, the artificial rock structures , the general architecture were really impressive but the room was disappointing more so the bathroom . Expected a lot better frm a hotel touted as one of the best in the world. The morning breakfast however compensated...

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1Thank mkmish
Pretoria, South Africa
Reviewed 14 October 2015

I have always wanted to visit the Palace, but it is extremely expensive, so really wanted to save it for a special occasion. When I eventually decided to just pay the exuberant fees, I obviously expected to be blown away. Upon arrival, we were welcomed by the staff, our car was taken by the valet service and our luggage were...

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1Thank GermaB

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Palace of the Lost City hotel in South Africa lavishes its guests with 5-star service. From the distinctive grandeur of the African Suite to the King Suite with its unforgettable maple paneling, delicately coloured ceilings and stunning views over the Lost City. Each room of this Sun City resort offers royal hospitality situated close to the Valley of the Waves and a short drive away from Johannesburg. ... more   less 

Additional Information about The Palace of the Lost City

Address: Sun City Resort off the R556, Sun City 0316, South Africa
Region: South Africa > North-West Province > Sun City
Price Range: €253 - €546 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Palace of the Lost City 5*
Number of rooms: 335
Reservation Options:
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Also Known As:
The Palace Of The Lost City Hotel Sun City
The Palace Of Lost City
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Questions & Answers

Here's what travellers have asked, with answers from The Palace of the Lost City staff and other travellers.
61 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check the air conditioning works”
 of 5 bubbles alisonr199, 22 Feb 2017 | Read review
“Who knows if ever you'll be back so get the best room you can afford. You'll be so happy!”
  • Waiting for us upon arrival
  • View from the King's Tower
  • A map of the grounds and trails
  • The view from one of the balconies
 of 5 bubbles frankcK7249SW, 19 Feb 2017 | Read review
“Choose a room higher up for the view or bottom left for the forest feel”
 of 5 bubbles cherel_travel, 15 Feb 2017 | Read review
“Just make sure you specify non smoking as we had to move rooms because of the smell of tobacco.”
 of 5 bubbles ArleneF628, 14 Feb 2017 | Read review
“Book a suite”
 of 5 bubbles , 14 Feb 2017 | Read review
5 of 5