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09/07/2017 10/07/2017
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    The Palace of the Lost City

    Sun City Resort off the R556, Sun City 0316, South Africa
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$611
          US$296
          US$611
          US$298
          US$299
          Traveller (2282)
          Room & Suite (524)
          Dining (237)
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          Sun City Hotel
          462 reviews
          #3 of 6 hotels in Sun City
           
          Overview
          • Excellent65%
          • Very good19%
          • Average9%
          • Poor4%
          • Terrible3%
          Travellers talk about
          “lost city” (232 reviews)
          “crystal court” (65 reviews)
          “the grill” (54 reviews)
          Free Wifi
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Golf course
          Dry Cleaning
          Water Park
          Butler Service
          Casino
          Babysitting
          Private Balcony
          5.0 Star Hotel
          All hotel details
          Cabanas
          695 reviews
          #5 of 6 hotels in Sun City
           
          The Kingdom Resort
          292 reviews
          #2 of 6 hotels in Sun City
           
          Cascades, Sun City
          603 reviews
          #4 of 6 hotels in Sun City
           
          Sun City Hotel
          462 reviews
          #3 of 6 hotels in Sun City
           
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          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (1,854)
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          1 - 5 of 1,854 reviews

          Reviewed 5 days ago

          Wow wow wow...that's what City it's all about. Once you're inside Sun City you don't need to go anywhere else, it has hotels, restaurants, a beach, casino, it offers game drives, skytrain, crocodile feeding show, etc. I was amazed, i enjoyed my short time there....More

          1  Thank Dwight87
          Reviewed 1 week ago via mobile

          I have grown up in South Africa believing that the pinnacle of hotels was the lost city. I am sorely disappointed. The service is worse than your average 3 star, the rooms are just as tired. The decor is old and faded. I arrived at...More

          2  Thank Lawrence S
          Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 6 days ago

          Dear Lawrence We are sorry to see that you did not enjoy your stay, and have taken note of all your comments regarding the rooms and the poor service received. The hotel is currently in the process of renovating the rooms. Our housekeeping team is...More

          Reviewed 1 week ago via mobile

          We stayed here for 2 nights in May 2017. It is a 5 star hotel and the highest tier hotel in Sun City. I am from the UK and the closest thing I can describe Sun City to is Center Parcs but on a much...More

          1  Thank Gem2k777
          Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 6 days ago

          Dear Gem2k777 wonderful to see you had such an enjoyable time at The Palace! Great to see that you went out and about to explore your surroundings in the two days that you were here, and also enjoyed our various food and beverage outlets. It...More

          Reviewed 1 week ago via mobile

          We visited this highly over rated property at the fag end of a wonderful trip to South Africa with huge expectations. However, we were hugely disappointed. The rooms were run down - dingy with worn out carpets. Looked like they hadn't been refurbished in over...More

          3  Thank mohita821
          Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 4 days ago

          Dear mohita821 We are sorry to see that you did not enjoy your stay The Palace. The hotel is busy with a refurbishment program with its rooms, which amongst other things includes replacing of carpets Please accept our apologies for the poor service received, we...More

          Reviewed 2 weeks ago via mobile

          It was a very good experience staying at this Hotel. The rooms were Huge, we had a Suite which allowed the Kids to have their own space. The family room they have dosent allow this. One problem with the Hotel is all facilities are like...More

          1  Thank Saraltalwar
          Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 6 days ago

          Dear Saraltalwar Thank you so much for taking the time to review your stay at The Palace It is highly appreciated Warm regards

          Cabanas
          695 reviews
          #5 of 6 hotels in Sun City
           
          The Kingdom Resort
          292 reviews
          #2 of 6 hotels in Sun City
           
          Cascades, Sun City
          603 reviews
          #4 of 6 hotels in Sun City
           
          Sun City Hotel
          462 reviews
          #3 of 6 hotels in Sun City
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Spa
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Spa
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Casino and Gambling
          • Hot Tub
          • Golf course
          Details
          • Price range
          • US$268 - US$535 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Smoking rooms available
          • Number of rooms
          • 335
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Travelocity, Hotwire, Hotels.com, Agoda, Cancelon, Cheap Tickets, TripOnline SA, getaroom.com and Priceline so you can book your The Palace of the Lost City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • South Africa >
          • North-West Province >
          • Sun City
          • Also Known As
          • The Palace Of The Lost City Hotel Sun City ,
          • The Palace Of Lost City
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          Traveller (2282)
          Room & Suite (524)
          Dining (237)
          Pool & Beach (216)
          Hotel & Grounds (1669)
          Bathroom (81)
          Family and Play Areas (19)
          Business Centre & Event Rooms (6)
          Nearby
          Cascades, Sun City
          603 reviews
          .62 km away
           
          Kwa Maritane Bush Lodge
          634 reviews
          5.39 km away
           
          Cabanas
          695 reviews
          .95 km away
           
          Bakubung Bush Lodge
          776 reviews
          3.83 km away
           
          Nearby Restaurants
          Crystal Court
          290 reviews
          .02 km away
          Tusk Bar and Lounge
          127 reviews
          .76 km away
          The Raj Restaurant
          236 reviews
          .98 km away
          The Grill Room
          121 reviews
          .01 km away
          Nearby Attractions
          Valley of Waves
          1,053 reviews
          .30 km away
          Sun City Resort
          354 reviews
          .38 km away
          King's Tower
          112 reviews
          .03 km away
          Sun City Casino
          333 reviews
          .96 km away
          Questions & AnswersAsk a question
          Karen P
          How far is this hotel from O R Tembo airport? Does the hotel run a shuttle service to and from the airport?
          19 June 2017|
          Answer Show all 10 answers
          Response from isnotin | Reviewed this property |
          i think it was almost two hours drive and the hotel arranged someone to pick us up and drive us back to and from the airport!
          1
          Vote
          Rsteinmeyer
          We are arriving from the US in 6 days. Who can I email to arrange champagne for my wife on arrival. It is her 20th anniversary of her 30th birthday. Email would be best.
          16 May 2017|
          Answer Show all 5 answers
          Response from Deddie C | Reviewed this property |
          I have no idea, sorry
          0
          Votes
          april52a
          do all the rooms have A/C in them? how big are the rooms, [SQ. F']. And the mini-fridge is it stock, and are we charged at the end of our stay?
          23 April 2017|
          Answer Show all 3 answers
          Response from graham a | Reviewed this property |
          Air conditioner, Hair dryer, Mini bar, Safe, Satellite TV, Tea/Coffee, Telephone, Universal adaptor socket (Voltage 220/240V) Food in Mini Bar. Yes and you get charged when departing what you use. Room size: 45 sqm / 484 sq... More
          0
          Votes
          Room Tips
          "Cabanas in almost the centre of the city, that's an affordable choice with great lake views."
          Read review
          "Ask for a room with a view, not a room with a view of other rooms."
          Read review
          "rooms on the West Side has a pool view"
          Read review
          "Pool Facing Suites"
          Read review
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