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Desert Palace Hotel And Casino Resort

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Desert Palace Hotel And Casino Resort
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21 Reviews from our TripAdvisor Community

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Showing 19: English reviews
Midrand, South Africa
Reviewed 2 weeks ago via mobile

Thank you to the staff of this lovely establishment. We arrived at 21:30 after a very long trip from Swakopmund towing a trailer. The staff were exceptionally friendly and more than helpful to very tired travellers. Well done guys you will definitely see us again

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Thank Mads001
Centurion, South Africa
Reviewed 3 weeks ago

We booked two rooms at the hotel for a stop over on our way through Upington. The rooms were clean and fine for a one night stay. The casino is very small but the grounds are rather well kept. There is a golf course although I did not really have a look at the quality. All in all not bad.

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Thank Eugene_Hugo
Brackenfell, South Africa
Reviewed 2 November 2016

Was somewhat disappointed with cleanliness of the room. Hair was found in the basin and half a toilet roll was left on roll. AC in room was not working properly. Overall the staff were very friendly, especially the restaurant waitrons. Our time was a little limited but would stay there again should the opportunity arise.

Review collected in partnership with this hotel
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1Thank 250renef
Pretoria, South Africa
Reviewed 16 September 2016

We visit Upington for a congress, the staff was extremely helpful and friendly, went out of their way to make us all feel welcome, assisted with all arrangements for congress and assisted were needed. Food was wonderful and the rooms were neat with breath taking view over the Green Kalaharie, overall experience was great and enjoyed it very much, will...

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4Thank pienaarr
Rustenburg, South Africa
Reviewed 29 August 2016

We had a lot of rooms, 16 and we were very pleased with the accommodation and the treatment we got from the staff. Go and visit this venue you are in for a pleasant surprise. Dinner and breakfast were very good!

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3Thank Marietjie K
George, South Africa
Reviewed 22 May 2016

The room given was adequate but our dining experiences were far from perfect but we refrained from advising anyone at the time since it looked like anything said would fall on deaf ears but now that we have the chance, here is our view Firstly the chef needs to be fully trained & just not someone who dishes up food...

Review collected in partnership with this hotel
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Thank ultimathule66
Vickiweideman, Manager at Desert Palace Hotel And Casino Resort, responded to this review

Mr. George I apologize for the bad experience you had at Bella Roma Restaurant. We pride ourselves on the highest level of quality and service, therefore is shocked to read that you said: ‘…since it looked like anything said would fall on deaf ears…’ as my managers or I would have gone to any extreme to answer and sort out...

Northern Cape, South Africa
Reviewed 20 May 2016

I however suggest that a change be made in the lunch packs provided , as since I started to use this facility from 2012 one only gets the same lunch pack over and over again "chicken strips and meat balls".

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3Thank Q3937GEmm
Cape Town Central, South Africa
Reviewed 17 May 2016

Will not return again to this hotel. Should be good for small time gambles. I believe they are over prices for what they offer. Rooms very basic and a bit old. Staff are very friendly and helpful however. Restaurant also very average and I did not enjoy their breakfast

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Thank Melvina H
Johannesburg, South Africa
Reviewed 30 April 2016

This is a small and very average casino - not for your serious punters. It does have accomodation and is also part of the golf club. It doesn't have much going for it in the way of amenities, except the restaurant is very good - but this would not be enough for me to go back.

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Thank Susan V
Vicki W, Manager at Desert Palace Hotel And Casino Resort, responded to this review

Desert Palace Hotel & Casino Resort is in the process of finalizing new exciting developments for the resort to make it even more family orientated. Current facilities include the 60 room hotel, games arcade, creche, restaurant with large kids play area and lapa, the casino, 18 hole putt putt course, Chariss shop and convention centre. Other facilities include the 18-hole...

Magaliesburg, South Africa
Reviewed 13 March 2016 via mobile

It nearly feels like this casino has been out here to provide gambling addicts a stash your cash option. However on Sunday's they are religiously closed until two in the afternoon! After that one can gamble! A boring sweet shop and one restaurant and a kiddies gambling ground' I mean they get taught from young to put money in a...

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1Thank hekpoortheksie
Vickiweideman, Manager at Desert Palace Hotel And Casino Resort, responded to this review

The Casino with 165 slot machines and 7 Gaming Tables respects the community and therefore opens at 2pm on Sundays and closes at 11pm on Sunday nights. It is also closed on Christmas Day. The restaurant can cater for over 200 guests with both an inside non-smoking area and a lovely outer deck area including a large kids play area...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Casino and Gambling
  • Golf course
  • Bar/Lounge
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Desert Palace Hotel & Casino Resort is located 7km from the CBD. ... more   less 

Additional Information about Desert Palace Hotel And Casino Resort

Address: Erf 1, Golf Course Road | Keidebees, Upington 8801, South Africa
Region: South Africa > Northern Cape > Upington
Price Range: €65 - €76 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Desert Palace Hotel And Casino Resort 3*
Number of rooms: 60
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Questions & Answers

Questions? Get answers from Desert Palace Hotel And Casino Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose lagoon facing room”
 of 5 bubbles melvinah2014, 17 May 2016 | Read review
“Ask for a view room!”
 of 5 bubbles MikeW308, 12 Oct 2012 | Read review
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