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Pestana Kruger Lodge

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331 Reviews from our TripAdvisor Community

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Showing 202: English reviews
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 October 2016

We stayed here for 1 night last week and I do not recommend it. You're paying for location, not for service or quality. The common area where the staff works, bar, restaurant and deck are located is very nice. The view from the back deck is phenomenal...you're facing a large river / flat area with mountains in the background. Perfect... More 

Helpful?
Thank honestcustomer1981
PKL_Manager, Gerente de relações com clientes at Pestana Kruger Lodge, responded to this review

Dear honestcustomer1981 Thank you for taking the time to gives us your opinion about our facilities and services. Unfortunately we didn’t met at all your expectations. kindly accept our sincerest apologies for the inconvenience. Kindest regards More 

Maputo, Mozambique
Level Contributor
125 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 29 September 2016 via mobile

Several points that make Pestana my usual choice, when visiting the Kruger National Park: - great location (right next to the Malelane gate) - ample area giving a pleasant african feeling of large space - splendid balcony over the Crocodile River, from where you can see the beautiful sunset - good service - good restaurant, although with a few menu... More 

Helpful?
Thank JmaElias
PKL_Manager, Gerente de relações com clientes at Pestana Kruger Lodge, responded to this review

Dear JmaElias Thank you very much for your comments. The fact that you have enjoyed your stay with us and took the time to give your feedback it’s the best award we can get and that’s what makes work even harder to meet all our guests’ expectations! Your nice comments about the service and our location were forwarded to all... More 

Level Contributor
5 reviews
5 hotel reviews
Reviewed 25 September 2016

We stayed here for 3 nights and were apprehensive after reading some reviews. However we were pleasantly surprised. We stayed in room 101 and it was clean and bright with a perfect view over the river. The breakfasts were good and the evening meal had choices. One evening we had beef curry and it was a bit fatty but after... More 

Helpful?
Thank Hamcnairlowe
PKL_Manager, Gerente de relações com clientes at Pestana Kruger Lodge, responded to this review

Dear Hamcnairlowe We have received your comments regarding your most recent stay at our hotel and that were passed to the whole team. We appreciate the time spent for filling it as it is with the feedback from our customers that we can evaluate and improve the quality of our services. We were naturally pleased and willing to do even... More 

1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 September 2016 via mobile

I am a Tour Operator and Tour Guide and will normally not use Tripadviser for any type of complaint, but this time I need to make an exception as I tried to have talk to the GM Mr. Colin Firstbrook with no success. What happened....well. I arrived with a Group was treated like I am a Beggar, the Porters demand... More 

Helpful?
5 Thank Africanguide
PKL_Manager, Gerente de relações com clientes at Pestana Kruger Lodge, responded to this review

Dear Africanguide Thank you for taking the time to gives us your opinion about our facilities and services. Unfortunately we didn’t met at all your expectations. kindly accept my sincerest apologies for the inconvenience. Kind regards More 

Travellers are raving about these Malelane hotels

Johannesburg, South Africa
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 September 2016

The resort is dated and needs to be refurbished. Two of us in the group experienced airconditioner breakdowns. The rooms, whilst dated are pleasant with a balcony overlooking part of the river which separates the resort from the Kruger National Park (KNP). The best for me is the coffee pod machine as I love coffee. The resort is very close... More 

Helpful?
Thank David L
PKL_Manager, Gerente de relações com clientes at Pestana Kruger Lodge, responded to this review

Dear David L We have received your comments regarding your most recent stay at our hotel and that were passed to the whole team. We appreciate the time spent for filling it as it is with the feedback from our customers that we can evaluate and improve the quality of our services. We were naturally pleased and willing to do... More 

Pretoria, South Africa
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 September 2016

A mere 4 hours drive from Pretoria and you are hosted just a few hundred metres from the Malelane Kruger Gate. An awesome place to stay and rooms 106 - 110 gives you the best view of the Crocodile River, boasting an abundance of it's namesake and of course the mighty Hippos. Food is buffet only and no a la... More 

Helpful?
Thank MSHarare
PKL_Manager, Gerente de relações com clientes at Pestana Kruger Lodge, responded to this review

Dear MSHarare Thank you for choosing Pestana Kruger and to sharing your experience with us. We are very happy to note that you have enjoyed your stay but, as we believe that the best can be improved, we will continue always in search of improvement so that in future we can not only meet your expectations but exceed them. Your... More 

Gothenburg
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 September 2016

Select Lion rooms 101-110, the 106-110 are upper floor and have even more good views onto crocodile river where we saw many wild animals from our balcony - whaaaooo. Very nice location very close to Malelane gate to Kruger park, you saw the bridge leading to the gate from your room. The hotel can book safaris for you so you... More 

Helpful?
Thank Lingonen
PKL_Manager, Gerente de relações com clientes at Pestana Kruger Lodge, responded to this review

Dear Lingonen Thank you very much for submitting your review about your stay where you share your experience at the Pestana Kruger Hotel. Our biggest aim is to ensure memorable holidays to all our dear guests, and your rewarding words are the best incentive for all the team. Thank you very much for your contribution and recommendation. We look forward... More 

Manchester, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 September 2016

We have just stayed for 3 nights at Pestana. We were slightly hesitant as read reviews beforehand which varied a lot. We stayed in executive King room overlooking the river. Lovely clean rooms with a great view. Very near to Malelane gate so makes it a great location. Elephants on the river bank all day one day. Food lovely, staff... More 

Helpful?
Thank Nige61
PKL_Manager, Gerente de relações com clientes at Pestana Kruger Lodge, responded to this review

Dear Nige61 Thank you very much for your feedback. We are glad to Know you enjoyed your stay and found our service and facilities very good. Looking forward to welcoming you back to Any of our hotels Best regards More 

Porto, Portugal
Level Contributor
124 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 30 August 2016

The lodge is built on the banks of the Crocodile River and the landscape is amzing! We stayed in the rooms with river view and we loved it! The room was large well equiped and have a balcony over the river with chairs !! The staff is agreable and the food very good ! Either breafast as dinner were excelent... More 

Helpful?
Thank Max_Luca_Porto
PKL_Manager, Gerente de relações com clientes at Pestana Kruger Lodge, responded to this review

Dear Max_Luca_Porto Thank you very much for your feedback. We are glad to Know you enjoyed your stay with us and thank you for your compliments about the service provided by our staff! They are indeed a great team. Looking forward to welcome you back Best regards More 

Jupiter, Florida
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 August 2016

We stayed here for one night only after spending the day inside the Kruger National Park. The lodge is literally a stones throw away from Malelane Gate and so is very convenient if the park is on your itinerary. The room we had was the lower level of a townhouse which opened up onto an area overlooking the Crocodile River.... More 

Helpful?
Thank Simoneb1963
PKL_Manager, Gerente de relações com clientes at Pestana Kruger Lodge, responded to this review

Dear Simoneb1963 Thank you very much for your comments. The fact you have enjoyed your stay with us and took the time to gives feedback it’s the best award we can get and that’s what makes work even harder to meet all our guests’ expectations! Thank you! We now look forward to the pleasure of meeting you back soon. Best... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Internet
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Graded TGCSA 4-star, Pestana Kruger Lodge is situated 700 meters away from Malelane Gate, the most southern entrance to the Kruger National Park. The Lodge is surrounded by 22ha of indigenous gardens and bush with magnificent views of the Crocodile River, which forms the border with the Kruger National Park. Accommodation comprises 74 well-appointed rooms, all with modern facilities. The Lodge is a great choice for families wanting a relaxing holiday in the African bush. ... more   less 

Additional Information about Pestana Kruger Lodge

Address: R570 Riverside Road | 150 meters from Malelane Gate, Kruger National Park, Malelane 1320, South Africa
Region: South Africa > Mpumalanga > Malelane
Price Range: €104 - €141 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pestana Kruger Lodge 4*
Number of rooms: 74
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Also Known As:
Pestana Kruger Hotel Malelane
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Questions & Answers

Here's what travellers have asked, with answers from Pestana Kruger Lodge staff and other travellers.
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Questions? Get answers from Pestana Kruger Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the room at the Lion complex.”
  • View from the room.
 of 5 bubbles Suss86, 24 Nov 2016 | Read review
“Upgrade for a nice view of elephants”
 of 5 bubbles Windfeld-C, 11 Nov 2016 | Read review
“Opposite the crocodile river.”
 of 5 bubbles 649leighy, 27 Oct 2016 | Read review
“Go for superior room if river view is an essential”
 of 5 bubbles kenh860, 19 Oct 2016 | Read review
“Avoid if possible or be first to the buffet.”
 of 5 bubbles marktO8838SN, 17 Oct 2016 | Read review
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