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Shangri-La Country Hotel & Spa

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Shangri-La Country Hotel & Spa
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292 Reviews from our TripAdvisor Community

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Showing 286: English reviews
Reviewed 2 weeks ago via mobile

Had a tranquil time at the hotel ,although the hotel is lacking a few standard basics that could pull the ratings higher. There are no water bottles provided in the rooms (which should be a standard ) the phone in the room was not working , which should also be a standard since there is no reception around the hotel...

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Helpful?
Thank Jabulile K
Reviewed 4 weeks ago via mobile

So tranquil and peaceful, beautiful decor and gardens. Delicious food. Would definitely recommend. Lovely pool area. Well sign posted. The only thing is that the room was a little small and the roof seemed to be leaking. Peter, Lawrence and William were great waiters who were helpful and friendly. In fact all the staff were fantastic. Stunning!

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Helpful?
Thank Kim B
South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

Thank you Kim B for your feedback. We will investigate the roof reference and apologize for this. Peter, Lawrence and William will also be thrilled to read your review. Come back again soon!

SOUTH AFRICA
Reviewed 7 December 2016

Country hotel with tremendous potential. Unfortunately, we were the only ones booked for dinner on the night of our stay, meaning that staff were very attentive, as they wished to knock off. Room definitely in need of a make over, with only a bath (no shower connection either), which is not good for those with back problems. Taps both marked...

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Helpful?
Thank FLASHSOUTHAFRICA
South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

We're sorry to hear about your experience. Thank you for your feedback, which will be investigated. We do offer discounts on select room types, and as these differ on availability, rates may change.

Johannesburg
Reviewed 25 November 2016

Upon arrival we were pleasantly surprised with the beautiful gardens.After settling into our rooms (which we really liked) we went to the pool to have a light lunch and relax. We waited and waited for service leading us to go and ask at reception if someone could serve us. When we got the menu I really struggled to find something...

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Helpful?
Thank Tania R
South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

We take note of your feedback Tania R and will be addressing this with management.

Gauteng, South Africa
Reviewed 20 November 2016

Wow what a lovely place to stay, The food is great and well prepared Very friendly staff. The Spa treatment was super. We loved the two dogs, rooms are clean and comfortable and quite. We will visit again

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Helpful?
Thank Ullricke V
South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

Thank you for your review Ullricke. We are happy to read that you enjoyed your stay with us and that PJ and Fires (our resident dogs) were one of your highlights during your time here.

Amsterdam, The Netherlands
Reviewed 6 November 2016

We were here for a lunch on the 4th of October and discovered an oasis of peace with excellent service. The surroundings are beautiful, the waitor was very kind and the food was perfect. We had an enjoyabel lunch.

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Helpful?
Thank MKS57
South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

Dear guest, thank you for your review. We completely agree - Shangri-La is the perfect place to enjoy a lunch time getaway amongst trees and surrounded by a grand selection of vintage and baroque décor.

Kempton Park, South Africa
Reviewed 15 October 2016

I was going to a construction company just not far from the hotel. I had to spend the night at the hotel on the 10th October 2016. It is very good place indeed. I had a very good welcome. The Guy at the reception is very good. I had not booked as I thought my boss has booked. But everything...

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Thank fthelma60
South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

Thank you for your review. We take note of your comments regarding the stairway to our main building and will discuss this at our next meeting on how to enhance the entrance with additional lights so as to not have guests feel concerned at night.

Reviewed 14 October 2016

This venue is fantastic, the staff went out of their way to make our stay enjoyable, the food was really really good, and the spa treatments fantastic. We had 40 people spend the weekend @ Shangri-La, and received nothing but good reviews from the guys who came with us ! Thank you Thabo & Mapule - you guys were awesome...

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Thank Alison F
South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

Dear Alison F, we thank you for your lovely review. We'll be sure to let Thabo and Mapula know about your compliments - they will be delighted.

Reviewed 8 October 2016 via mobile

Earlier this month we attended the Lilizela Awards event for service excellence and the Shangri La Country Hotel won an award for best country hotel. Imagine my delight when I heard we would be spending the last evening of our 4 day whirl wind trip there ... The hotel has various categories of room to suit all budgets and the...

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Thank Elsabe B
South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

Thank you Elsabe for your thoughtful review. It was an honour to host you and we look forward to welcoming you back again soon.

Smyrna, Georgia
Reviewed 27 September 2016

Shangri-La Country Hotel and Spa was our last stop of a 3 week tour of South Africa. The place is amazing, beautiful gardens to walk in, friendly Labs and cats to make you feel right at home and the staff is wonderful. Our dinner in the formal dining room was like a storybook setting. If your in the area you...

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Helpful?
Thank chharrington
South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

Thank you for sharing your experience at Shangri-La with us on TripAdvisor. We'll be sure to pass your compliments on to the team, whom we are sure will be elated. We're honoured that you chose to end your tour of our beautiful country at Shangri-La and that it ended your trip on a high. We look forward to welcoming you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Dry Cleaning
Official Description (provided by the hotel)
The Shangri-La Country Hotel & Spa outside Bela Bela is a tranquil secluded hideaway nestled against the Waterberg Mountains. This peaceful gem just one hour north of Gauteng, offers the elegance of yesteryear, with beautiful antiques, homely pampering in 49 en-suite rooms surrounded by lush tropical gardens. All the comfortable rooms and rondavels at Shangri-La are situated within walking distance of a sparkling swimming pool, relaxing spa as well as other facilities including two restaurants and a cellar (with a Diners Club award winning wine list), a small wedding chapel and fully equipped conference centres. ... more   less 

Additional Information about Shangri-La Country Hotel & Spa

Address: Eersbewoon Road, Modimolle (Nylstroom) 0510, South Africa (Formerly Protea Hotel Shangri-La)
Region: South Africa > Limpopo Province > Modimolle (Nylstroom)
Price Range: €53 - €158 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Shangri-La Country Hotel & Spa 4*
Number of rooms: 49
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Questions & Answers

Questions? Get answers from Shangri-La Country Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room with shower facilities, if they have one”
 of 5 bubbles FLASHSOUTHAFRICA, 7 Dec 2016 | Read review
“The family room has children room. Very good”
 of 5 bubbles fthelma60, 15 Oct 2016 | Read review
“rooms 1 - 4 are prime positions for me. close to the reception and restaurant and very quite. ample space for kids to play”
 of 5 bubbles ThabisoSehloho, 25 Apr 2016 | Read review
“All rooms appeared equal”
 of 5 bubbles UshanthaN, 4 Mar 2016 | Read review
“The presidential suite has a private jacuzzi in the court yard”
 of 5 bubbles Lg19830409, 23 Feb 2016 | Read review
5 of 5
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