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Alpine Heath Resort

Travellers' Choice award winner
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Alpine Heath Resort
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381 Reviews from our TripAdvisor Community

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Showing 368: English reviews
Durban, South Africa
1 review
Reviewed 1 week ago

Friendly staff who always find a way to help you out. Staff and management go the extra mile. Pleasant environment, premises very well maintained. Food excellent. Would definitely visit again. Thank you to the Banquet Manager and her team.

Helpful?
Thank jivesharjun
Centurion
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

Poor service, food not that great. The chalets were very standard and the furniture old and the carpets looked dirty. The tv wasn't even working when we wanted to watch the rugby. The room was ok, very standard again. Won't recommend this place at all. The only beautiful thing was the view, the gardens and the main complex.

Review collected in partnership with this hotel

Helpful?
Thank Amanda1606
Durban, South Africa
1 review
Reviewed 2 weeks ago

Absolutely Fabulous. From the moment you enter the gate till departure, you are made to feel so welcome. The staff are brilliant, the rooms super clean and newly renovated. The food was out of this world. The build a burger concept and onsite pizzeria is divine. a definite winner in my books

Review collected in partnership with this hotel

Helpful?
Thank TeichmannTravel
Pietermaritzburg
1 review
Reviewed 2 weeks ago

Although booked in to Alpine Heath for a week to work, the tranquil setting and peaceful surroundings enabled a stress free time of unbridled productivity. We were well taken care of by the friendly and professional staff who supplied a never ending stream of delicious goodies from the kitchen during the course of the day.

Review collected in partnership with this hotel

Helpful?
Thank 131louisej
Pretoria, South Africa
1 review
Reviewed 2 weeks ago

The vegetables served on the other days were not fresh. The leftover foods from one day was always served the next day in a gravy or sauce. The other greens for salads were also off especially by day 3 which possibly meant that the same bottle with the same contents was being put out for people to eat. One of... More 

Review collected in partnership with this hotel

Helpful?
Thank lebohangm664
Johannesburg, South Africa
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago

A resort whereby you can relax and enjoy time with friends and family. Each chalet offers stunning views of the mountain range. The chalet is clean and offers all the cutlery and crockery you require. Chalet bathrooms are in need of a revamp, paint peeling off the ceiling and just looking very old and tired. Beds are comfortable. A pity... More 

Helpful?
Thank ssford2711
Johannesburg, South Africa
1 review
Reviewed 3 weeks ago

Food is good. The activities are great. Staff are friendly. Chalet is large. All kitchen utensil are supplied. Great mountain view. All sport equipment are supplied excluding the ball. Tennis, squash, 18 hole putt putt, table tennis, 2 pools, large walking areas, horse riding, biking, hiking is all available at the hotel venue.

Review collected in partnership with this hotel

Helpful?
Thank christopherkN8734BS
Peter-Behrens, Front Office Manager at Alpine Heath Resort, responded to this review

Good day christopherKN8734BS We would like to thank you for your feedback and review. It is pleasing to hear you enjoyed your time with us. It will be a pleasure to welcome you soon back again. Kind regards More 

Durban, South Africa
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

I booked at alpine Heath for myself and 8 foreign friends. Having stayed at a number of resorts in the drakensberg and accustomed to the high standards of the the accommodation and facilities, I was full of optimism for alpine Heath having heard that they won a trip advisor award in 2016. I was not impressed at all. The accommodation... More 

Helpful?
Thank devinmoodley
Peter-Behrens, Front Office Manager at Alpine Heath Resort, responded to this review

Good day devinmoodley Thank you for your feedback. Please accept our apology for your recent stay at our resort not meeting your expectations. Currently we are in the process of renovating all our units and this is an on-going process to get through all 100 units without disrupting daily operations as well as impact guest's experiences negatively. Part of this... More 

Ladysmith, South Africa
1 review
Reviewed 3 weeks ago

The food was good except for the dinner on the 2 November 2016 and the Pizzas on Lunch at the departure date, 4 November 2016, these pizzas were off, as in rotten, I tasted 2 different flavours and was disappointed by both flavours. The drinks were good especially the virgin cocktail that was made for me. The rooms were clean.

Review collected in partnership with this hotel

Helpful?
Thank Z491FAmm
Peter-Behrens, Front Office Manager at Alpine Heath Resort, responded to this review

Good day Z491FAmm We would like to thank you for your review and feedback. Please accept our sincere apology for the quality of the food which did not meet your expectations. Please note all our pizzas are home-made and are made freshly on order. Yet your comments have been forwarded to our new chef for him to look into this... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 October 2016

The service when it comes to the processing and paying of your meals are abysmal. The head waiter Maqoba is extremely rude and argumentative!! The food for breakfast were put out an hour before the guests arrived for breakfast so the sausage and bacon were dried out.

Helpful?
Thank Guillaume Z

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
ALPINE HEATH RESORT – A PLACE OF WONDER. The magnificent mountains of the Drakensberg provide the spectacular backdrop for Alpine Heath Resort. The resort is located midway between Durban and Johannesburg, and offers superb accommodation, fine cuisine, All-Out-Adventure pursuits and superb conference and wedding facilities. This resort is a sports enthusiast’s dream with a host of activities available to keep the entire family entertained. Guests can choose from indoors activities like:•Board Games •Squash •Table-tennis •Gym •Spa treatments. There is also an extensive range of outdoor activities, which includes: •Horse-riding •Tennis •Volleyball •Fishing •Mountain biking •Tennis •Putt-putt course •Swimming and even friendly sport matches. The kids will be fully entertained with FUNtastic options that are sure to exceed any child’s expectations and energy levels. A daily variety of things to do, from arts & crafts to nature related activities are on offer. Children will never have a dull moment with the exclusive Kid’s Entertainment Program at the Kid’s WOW Zone! Just five minutes drive away is the All Out Adventures, which caters for extreme adrenaline junkies. Their activities vary from their well-reputed Canopy Tours to the Zipline and Kingswing. Alpine Heath Resort has many hiking trails, varying in difficulty, on offer. Situated in a World Heritage Site, the resort is the perfect base from which to explore some of the country’s finest trail attractions including the Amphitheatre, Tugela Falls (the World’s second highest waterfall) and Mont aux Sources. The Royal National Park is located 15km from the resort and boasts fantastic hiking opportunities at the world-famous Amphitheatre. Some of the trails available are: •Chain Ladder Hike •Tugela Gorge •Surprise Ridge •Cannibal Cave •Cascades, Look Out Rock •Tiger Falls. A trip to the Drakensberg would be incomplete without visiting the Spioenkop Battlefields and all the history associated with the South Africa Anglo-Boer War. Relive the memories of past heroes and walk in the footsteps of three great leaders, Winston Churchill, Mahatma Gandhi and General Louis Botha. Alpine Heath Resort offers guests a number of dining options. Hungry patrons can choose between self-catering or enjoy the culinary delights of the resort’s La Gruyeres Restaurant, savor some scrumptious offerings at the resort’s onsite eateries - The Tavern or the Pizzeria Inferno Pizzeria, enjoy light snacks at The Coffee Shop or shop for some fresh produce at the Village Market & Deli so that guests can prepare cuisine in the comfort of their own chalets. The resort has 100 luxuriously appointed, fully-equipped chalets offering panoramic mountain views from comfortable lounges, a fireplace for those romantic wintery evenings, kitchen, patio, satellite TV and three cozy bedrooms. Alpine Heath Resort is truly a highlight of the Drakensberg and it’s what makes this unique berg village so popular all year round. ... more   less 

Additional Information about Alpine Heath Resort

Address: D119, Old Cavernberg Road | Northern Drakensberg, Jagersrust 3354, South Africa (Formerly Three Cities Alpine Heath Resort)
Region: South Africa > KwaZulu-Natal > Jagersrust
Price Range: €109 - €235 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Alpine Heath Resort 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Alpine Heath Hotel Drakensberg Region
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Questions & Answers

Here's what travellers have asked, with answers from Alpine Heath Resort staff and other travellers.
12 questions
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Questions? Get answers from Alpine Heath Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beautiful mountain views”
 of 5 bubbles jivesharjun, 23 Nov 2016 | Read review
“If you are using the dining room for meals make sure to book a chalet/room close to the dining area because if it rains you are likely to get very wet walking from a distance. ”
 of 5 bubbles 131louisej, 14 Nov 2016 | Read review
“All chalets offers views of the mountain range”
 of 5 bubbles ssford2711, 13 Nov 2016 | Read review
“airconditioning needed ”
 of 5 bubbles christopherkN8734BS, 7 Nov 2016 | Read review
“Chalets have three bedrooms/six beds (one double and two twin rooms) so for best value make up a group of you”
 of 5 bubbles , 18 Oct 2016 | Read review
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