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Fairmont Zimbali Resort

Traveller (737)
Room & Suite (134)
Pool & Beach (47)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Room service
Free parking
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf course
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Shuttle Bus Service
Tennis Court
Wheelchair Access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
HOTEL CLASS

Location

Full view
1,098Reviews
743Photos
14Q+A
100Room tips
Traveller rating
  • 461
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  • 81
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Popular mentions
Our deluxe suite with sea view at £292 per night for B & B was one of the best and most spacious we have ever stayed at, comprising two large rooms, two wc's, an excellent shower and large bath, ample hanging space and drawers. The sitting room had a sofa bed two arm chairs,
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Response from FairmontZimbali, General Manager at Fairmont Zimbali Resort
Responded 24 Dec 2018
Dear PLondon979 Thank you for taking the time to share your detailed feedback with us! It is wonderful to hear that you took pleasure in your visit with us with our spacious rooms, breakfast offering, pool areas and close proximity to shops and other restaurants leaving a lasting impression on you. Thank you for sharing your detailed experience with us, we appreciate your comments and have discussed your concerns with the team to improve our services moving forward. We look forward to welcoming you back to stay with us when you are next in South Africa. Kind Regards, Nils Rothbarth General Manager
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Stunning location with fantastic rooms and amenities. If anything lets this down it's the inconsistency of the staff who seem to range from brilliant and extremely helpful to poor and obtrusive, on one occasion we returned to room after eating dinner to find a maid in the room
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Response from FairmontZimbali, General Manager at Fairmont Zimbali Resort
Responded 14 Dec 2018
Dear DaveRedDog We appreciate your comments regarding your stay at the Fairmont Zimbali Resort. We are delighted to hear that you enjoyed your stay with us. We are happy that the location, rooms and amenities left a lasting impression on you. We thank you for your comments regarding the turn down service and we apologize for any discomfort caused by this service. We hope your next visit will be even more memorable than this one. Kind Regards, Nils Rothbarth General Manager
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What was meant to be a treat for my wife for her birthday at the Fairmont Zimbali resort hotel turned out to be a huge disappointment. The room we stayed in was separate and far from the main hotel reception area and generally in good condition. The service from the personnel
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Response from FairmontZimbali, General Manager at Fairmont Zimbali Resort
Responded 10 Dec 2018
Dear AfricaStroh100 Thank you for sharing your experience with us. We are saddened to hear that you left our hotel dissatisfied with your stay. We are sorry that your engagement with our staff members did not meet your expectations and for any discomfort you experienced as a result. We are also sorry to hear that you felt that the hotel was short of an upgrade. Please accept our apologies and rest assured that we are sharing your feedback with our team to ensure improvement moving forward. We hope to have the opportunity to host you again in the future to provide you with a memorable experience with us. Kind Regards, Nils Rothbarth General Manager
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I had the chance to spend 4 days at the complex, as I was lecturer on a seminar that was taking place there. Everything is 5-stars. Rooms are fantastic, service is very good. If you like seaside holidays this is the perfect place. They have wonderful facilities. Architecture
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Response from FairmontZimbali, General Manager at Fairmont Zimbali Resort
Responded 30 Nov 2018
Dear FreddyGrain We appreciate you taking the time to share your feedback with us. We are delighted to hear that your stay with us exceeded your expectations! We are happy to hear that you came for work but enjoyed the hotel for pleasure as well, and that the room offering, service delivery, architectural design and local attractions nearby left a lasting impression on you. We look forward to welcoming you back to stay with us in the near future. Kind Regards, Nils Rothbarth General Manager
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This is our 2nd trip, this time we decided to stay at the Fairmont Hotel, as we booked in we where told that our room is not ready, this was at 2pm - booking in time. Then I came down to have a bite to eat, the waitress serving has been excellent, however the Club Sandwich very
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Response from FairmontZimbali, General Manager at Fairmont Zimbali Resort
Responded 30 Nov 2018
Dear RonnieB79 Thank you for taking the time to share your feedback. I am saddened to read your experience at our hotel, and I hope that you will accept my apologies for your first impression of your recent stay with us. Constructive feedback such as yours is most valued as it allows us the opportunity to learn from our mistakes and improve upon our offering to our guests. We work hard to deliver an exceptional guest experience, and it is apparent that in this case that we fell short. We hope that you will give us another chance to earn back your trust. I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Kind Regards, Nils Rothbarth General Manager
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Cockroach in our room
Com binóculos era possível ver os golfinhos ao fundo.
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12345627
Do enjoy. It is very lush and beautiful there. Just watch out for service levels re: rooms service. Hope it's improved after reviews.
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Yes, there are!
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Is your question still up to date?
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Hi MimieW, Best you call Fairmont Zimbali Hotel 1st because some parts are under construction and not accessible, service is questionable to my experience. FYI Kruger National Park is 9 hours drive from Zimbali, best you book yourself in one of the Sandton Hotels, then take the hour drive to Kruger. Check bookings com for the best deals. Best of luck regards, Shreck1
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123
"Sea view, I would presume"
"Be selective when and where you go and eat, be early for breakfast."
"Rather don’t go"
"Sea facing rooms are awesome"
"Higher floors have a better sea view"
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12345620
PRICE RANGE
US$178 - US$503 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairmont zimbali hotel ballito
LOCATION
South AfricaKwaZulu-NatalBallito
NUMBER OF ROOMS
154
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