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Fairmont Zimbali Resort

Traveller (737)
Room & Suite (134)
Pool & Beach (47)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Room service
Free parking
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf course
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Shuttle Bus Service
Tennis Court
Wheelchair Access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
HOTEL CLASS

Location

Full view
1,098Reviews
743Photos
14Q+A
100Room tips
Traveller rating
  • 461
  • 261
  • 179
  • 116
  • 81
Time of year
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Popular mentions
Our stay was unsatisfactory. As we checked into the toilet, wall and dustbin was stained with urine. The hotel floors were filthy and stained as well and not cleaned. The location is perfect and view stunning but could not enjoy due to the lack cleanliness of the room.
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Review collected in partnership with fairmont.com
Response from FairmontZimbali, General Manager at Fairmont Zimbali Resort
Responded 29 Jan 2019
Dear Freedom52009441234, I appreciate your feedback and I am very sorry you were unhappy with your overall arrival experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. The Fairmont expectation is to deliver high standards to all our guests no matter how full the hotel is. I would like to inform you that I have addressed the concern with the Front Office Manager and our Executive Housekeeper and remedial action has been taken. Thank you again for your feedback and we hope you will consider this an unusual occurrence against our normal practice and that you will come to stay with us again. Kind Regards, Mike Jackson General Manager
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Stunning resort and golf course. Amazing vegetation and wildlife. Room was exceptional and luxurious as was the food and view. Excellent conference facilities. Thanks very much. We'll certainly be back.
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Response from FairmontZimbali, General Manager at Fairmont Zimbali Resort
Responded 29 Jan 2019
Dear 310neilf, It was our pleasure to host you at the Fairmont Zimbali Resort. We are delighted to know that you enjoyed your time with us in all aspects, and we hope to welcome you back again in the near future. Thank you for taking the opportunity to share your review with us. See you soon! Kind Regards, Mike Jackson General Manager
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We spent a day at the pool side and so I would just like to comment on that part. For a five star resort, broken pool loungers are not acceptable, it took us half an hour to find pool stretches that were working or not stretched. I mean we were charged R50 p/person to use the
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Response from FairmontZimbali, General Manager at Fairmont Zimbali Resort
Responded 22 Jan 2019
Dear DeWaals, We appreciate your feedback as a day visitor. Thank you for choosing to visit our pool for a day. Thank you for your comments sharing your expectations of the facilities and your experience while at the resort. Your concerns are valuable and noted with our Maintenance Team who are systematically ensuring that all the loungers are up to a 5 star standard after festive season. I am sorry if you experienced anything short of this. It is my hope that you will visit us again in the future for an all-rounded memorable experience; whether for a one-day visit or longer! Kind Regards, Mike Jackson General Manager
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A beautiful, luxurious stay. Pleasant, courteous staff and amazing service. A blissful, peaceful place to unwind and get in touch with your inner self. Facilities were well-maintained, food was divine and an overall amazing experience
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Review collected in partnership with fairmont.com
Response from FairmontZimbali, General Manager at Fairmont Zimbali Resort
Responded 22 Jan 2019
Dear FarAway63273415108, It is always wonderful to hear details from guests who have enjoyed their stay with us. Thank you for sharing! We are glad that you found that the staff engagement, hotel facilities and dining experience was exceptional while the peaceful ambiance of the hotel allowed you space for internal reflection. It was a pleasure to have hosted you and we hope that you will visit us again soon for another wonderful experience. Kind Regards, Mike Jackson General Manager
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Great views overlooking the pool and beach. Breakfast was perfect and dining area has great ventilation. Loved the bar staff and they great service over night. Enjoyed our stay and would definitely recommend it.
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Response from FairmontZimbali, General Manager at Fairmont Zimbali Resort
Responded 18 Jan 2019
Dear Ladytiegh27, It is an honour to receive your positive review! Thank you for sharing it. We are thrilled to hear that you found the views to have left a memorable impression on you and that you found that the breakfast was superb and a breathable space to be. It is wonderful to be able to share with our team your comments of their great overnight service. Thank you for your compliments. We look forward to hosting you again in the future. Kind Regards, Mike Jackson General Manager
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining
Cockroach in our room
Com binóculos era possível ver os golfinhos ao fundo.
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12345627
Do enjoy. It is very lush and beautiful there. Just watch out for service levels re: rooms service. Hope it's improved after reviews.
1 vote
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Yes, there are!
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Is your question still up to date?
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Hi MimieW, Best you call Fairmont Zimbali Hotel 1st because some parts are under construction and not accessible, service is questionable to my experience. FYI Kruger National Park is 9 hours drive from Zimbali, best you book yourself in one of the Sandton Hotels, then take the hour drive to Kruger. Check bookings com for the best deals. Best of luck regards, Shreck1
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123
"Sea view, I would presume"
"Be selective when and where you go and eat, be early for breakfast."
"Rather don’t go"
"Sea facing rooms are awesome"
"Higher floors have a better sea view"
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12345620
PRICE RANGE
US$178 - US$503 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairmont zimbali hotel ballito
LOCATION
South AfricaKwaZulu-NatalBallito
NUMBER OF ROOMS
154
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