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AHA Gateway Hotel

PricelineUS$91*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
US$95*
US$91*
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US$95*
US$92*
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AHA Gateway Hotel
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293 Reviews from our TripAdvisor Community

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Showing 283: English reviews
Durban, South Africa
Reviewed 28 February 2017

Hotel is close to a main road so rooms are very noisy due to the traffic. Shower was not clean, there was hair and mold on the shower floor. Hot water was not consistent and the water temperature varied.

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Thank keerann2017
JerodF11, Digital Marketing Coordinator at AHA Gateway Hotel, responded to this review

Good Day, Thank you for the review, we appreciate you taking time to share the experience.We apologise that this issue has marred an otherwise good stay. We understand that this altercation was very unsatisfactory. We will apply the appropriate measure to avoid this reoccurring. Kind regards Thandeka Khumalo Digital Marketing Coordinator aha | Gateway Hotel

East London, South Africa
Reviewed 28 February 2017

Hotel location was excellent, just a 2 minute walk inside the mall. The hotel staff were also courteous and attended to all my needs during the staff. Most of all, the facilities were outstanding more-so considering value for money.

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Thank Luyolo F
JerodF11, Digital Marketing Coordinator at AHA Gateway Hotel, responded to this review

Good Day, Thank you for the feedback provided. We continually strive for service excellence and are pleased that we get it right more often than not. We look forward to your return. Kind regards Thandeka Khumalo Digital Marketing Coordinator aha | Gateway Hotel

Cape Town Central, South Africa
Reviewed 26 February 2017

Fantastic friendly staff. Clean modern spacious rooms. Brilliant breakfast. :) :) very good value for money and location is perfect. Although the hotel was fully booked with 2 major events rooms are fully sound proof

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Thank leonp265
JerodF11, Guest Relations Manager at AHA Gateway Hotel, responded to this review

Good Day Thank you for the wonderful review, we appreciate you taking time to share the experience. We continually strive for service excellence and are pleased that we get it right more often than not. We look forward to your return. Regards, Thandeka Khumalo Digital Marketing Coordinator

Pmb
Reviewed 22 February 2017

The food was not to my expectations for dinner or breakfast I payed a lot of money for it and ended up wasting it and having a cold pizza from panarotis which I enjoyed more even though it was cold for supper. I thought breakfast would be better but you guys don't do room service for breakfast like most hotels...

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Thank krishneea
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear krishneea, Thank you for the review, and for discussing the situation with our executive chef, we apologise that the curry was not spicy enough for your taste buds, and that you were of the opinion we were halal, and lastly that you felt the bacon was not replenished regularly at breakfast. We are not equipped to do room service...

Reviewed 21 February 2017 via mobile

Great rooms and lay out. Arrived and lifts were out of order. No one assisted with luggage up stairs. Only 500mb of data per room even thought their books say per guest. Front desk manage Linda argued with me when I showed her and then she said the books are 4years old and they no longer with Three Cities.

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Thank virgileb2015
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear virgileb2015 Thank you for your review, we are rather somewhat bewildered at the commentary, as we do not have a Linda working at the aha Gateway Hotel, in regard your concern about the wifi, we have 50mb fiber available free of charge unlimited, we only restrict certain websites and downloads, we continually review this and have only had issues...

Centurion, South Africa
Reviewed 17 February 2017

This was my first business trip to Durban and I really enjoyed it. Beside the fact that the hotel was really clean and well kept, it's close to the mall and you have an abundance of choices of where to go and what to do.

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Thank 99yvettev
JerodF11, General Manager at AHA Gateway Hotel, responded to this review

Dear 99yvettev, Thank you for the wonderful review, we appreciate you taking time to share the experience, we continually strive for service excellence and are pleased that we get it right more often than not. We look forward to your return Kind Regards Jerod General Manager

Vryheid, South Africa
Reviewed 11 February 2017

My wife was happy with the room. Happy wife, happy life. The little bar fridge was not working, but we forgot to tell reception - I'm sure they would have replaced it. - they were very friendly and helpful with other things. Very nice stay. Thank you guys!

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Thank 997duncank
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear 997duncank, We are pleased you have enjoyed the experience and that your wife was happy, we apologise regarding the mini fridge and assure your it will be rectified, We look forward to your next visit, Kind regards Jerod General Manager

Reviewed 9 February 2017 via mobile

Might only be graded as a 3 star hotel but certainly performs at a very high level. All round great hotel. Spacious rooms, perfect location. The success of the hotel and the staff is very noticeable. Will be back.

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Thank leroy f
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear leroy f, Thank you for sharing your experience on tripadvisor, we appreciate the comments and continually strive for service excellence, we are pleased when it is acknowledged, and assure you of our continuity in this regard, We look forward to your next visit. Kind Regards Jerod General Manager

Seoul, South Korea
Reviewed 7 February 2017

You will still need a car to get around from the hotel It was nice and clean. The elevators were little slow. The parking area is not that big. But I found space. Staff was helpful. Breakfast was standard.

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Helpful?
Thank OhJacky
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear OhJacky, Thank you for the wonderful review, we appreciate you taking time to share the experience, we continually strive for service excellence and are pleased that we get it right more often than not, We look forward to your return Kind Regards Jerod General Manager

Johannesburg, South Africa
Reviewed 6 February 2017

Great value for money. Requested early check in time. Was told to contact hotel on the day of check in.Arrived at hotel 4 hours prior to normal check in time and requested if early check in is possible. Request was granted without any fuss. Rooms were clean and bigger than normal hotel rooms. Staff friendly and helpful. Breakfast was of...

Review collected in partnership with this hotel
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Helpful?
Thank salehc2017
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear salehc2017, Thank you for the wonderful feedback, this is much appreciated and as we always strive for service excellence we are pleased we get it right more often than not, and with regard to early check-in we try our best but don't always have the availability, we are pleased that this time it was no problem. Kind Regards Jerod...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Internet
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about AHA Gateway Hotel

Address: corner Centenary Boulevard & Twilight Drive | Gateway, Umhlanga Rocks 4321, South Africa (Formerly Three Cities Gateway Hotel)
Region: South Africa > KwaZulu-Natal > Umhlanga Rocks
Price Range: €78 - €143 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — AHA Gateway Hotel 3*
Number of rooms: 146
Reservation Options:
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Hotel Style:
#6 Business Hotel in Umhlanga Rocks
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Questions & Answers

Here's what travellers have asked, with answers from AHA Gateway Hotel staff and other travellers.
2 questions
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Questions? Get answers from AHA Gateway Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A few of the waiters also really take ownership of their responsibility towards customers and really go the extra mile! Your waitrons Blessing and Sny definitely falls into this category!”
isgaakj, 27 Apr 2017 | Read review
“NO complaints, or tips, 100% happy, definitely was blown away with value for money.”
695wesleyn, 23 Apr 2017 | Read review
“We were at room 109,and the hairdryer was not work well,no warm air just cold,and we have two small kids and they has to sleep with us,and we has to pay 85 rands rands for them to breakfast,I think is too much for kids ,because kids don't eat everything that have in breakfasts.the hotel location is nice ,near the shopping,the bed is comfortable ,the bathroom wasn't to clean ,the staff is friendly.”
naeeml2017, 18 Apr 2017 | Read review
“Good value for money”
yakubumaraj, 11 Apr 2017 | Read review
“Take one that faces the road and not the outdoor water park at the Mall! if there is live music etc it can be loud.”
888brettw, 11 Apr 2017 | Read review
5 of 5
Priceline
US$91* /night
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Booking.comUS$95
Hotels.comUS$92
Expedia.comUS$92
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Prices are for 1 room, 2 adults
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