We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

AHA Gateway Hotel

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
AHA Gateway Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

268 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 260: English reviews
Start your review of AHA Gateway Hotel
 Click to rate
Pmb
Reviewed 2 days ago NEW

The food was not to my expectations for dinner or breakfast I payed a lot of money for it and ended up wasting it and having a cold pizza from panarotis which I enjoyed more even though it was cold for supper. I thought breakfast would be better but you guys don't do room service for breakfast like most hotels...

Review collected in partnership with this hotel
 Report
Helpful?
Thank krishneea
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear krishneea, Thank you for the review, and for discussing the situation with our executive chef, we apologise that the curry was not spicy enough for your taste buds, and that you were of the opinion we were halal, and lastly that you felt the bacon was not replenished regularly at breakfast. We are not equipped to do room service...

Reviewed 3 days ago NEWvia mobile

Great rooms and lay out. Arrived and lifts were out of order. No one assisted with luggage up stairs. Only 500mb of data per room even thought their books say per guest. Front desk manage Linda argued with me when I showed her and then she said the books are 4years old and they no longer with Three Cities.

 Report
Helpful?
Thank virgileb2015
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear virgileb2015 Thank you for your review, we are rather somewhat bewildered at the commentary, as we do not have a Linda working at the aha Gateway Hotel, in regard your concern about the wifi, we have 50mb fiber available free of charge unlimited, we only restrict certain websites and downloads, we continually review this and have only had issues...

Centurion, South Africa
Reviewed 1 week ago

This was my first business trip to Durban and I really enjoyed it. Beside the fact that the hotel was really clean and well kept, it's close to the mall and you have an abundance of choices of where to go and what to do.

Review collected in partnership with this hotel
 Report
Helpful?
Thank 99yvettev
JerodF11, General Manager at AHA Gateway Hotel, responded to this review

Dear 99yvettev, Thank you for the wonderful review, we appreciate you taking time to share the experience, we continually strive for service excellence and are pleased that we get it right more often than not. We look forward to your return Kind Regards Jerod General Manager

Vryheid, South Africa
Reviewed 1 week ago

My wife was happy with the room. Happy wife, happy life. The little bar fridge was not working, but we forgot to tell reception - I'm sure they would have replaced it. - they were very friendly and helpful with other things. Very nice stay. Thank you guys!

Review collected in partnership with this hotel
 Report
Helpful?
Thank 997duncank
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear 997duncank, We are pleased you have enjoyed the experience and that your wife was happy, we apologise regarding the mini fridge and assure your it will be rectified, We look forward to your next visit, Kind regards Jerod General Manager

Reviewed 2 weeks ago via mobile

Might only be graded as a 3 star hotel but certainly performs at a very high level. All round great hotel. Spacious rooms, perfect location. The success of the hotel and the staff is very noticeable. Will be back.

 Report
Helpful?
Thank leroy f
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear leroy f, Thank you for sharing your experience on tripadvisor, we appreciate the comments and continually strive for service excellence, we are pleased when it is acknowledged, and assure you of our continuity in this regard, We look forward to your next visit. Kind Regards Jerod General Manager

Seoul, South Korea
Reviewed 2 weeks ago

You will still need a car to get around from the hotel It was nice and clean. The elevators were little slow. The parking area is not that big. But I found space. Staff was helpful. Breakfast was standard.

 Report
Helpful?
Thank OhJacky
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear OhJacky, Thank you for the wonderful review, we appreciate you taking time to share the experience, we continually strive for service excellence and are pleased that we get it right more often than not, We look forward to your return Kind Regards Jerod General Manager

Johannesburg, South Africa
Reviewed 2 weeks ago

Great value for money. Requested early check in time. Was told to contact hotel on the day of check in.Arrived at hotel 4 hours prior to normal check in time and requested if early check in is possible. Request was granted without any fuss. Rooms were clean and bigger than normal hotel rooms. Staff friendly and helpful. Breakfast was of...

Review collected in partnership with this hotel
 Report
Helpful?
Thank salehc2017
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear salehc2017, Thank you for the wonderful feedback, this is much appreciated and as we always strive for service excellence we are pleased we get it right more often than not, and with regard to early check-in we try our best but don't always have the availability, we are pleased that this time it was no problem. Kind Regards Jerod...

Big Bend, Swaziland
Reviewed 2 weeks ago

The service at gateway hotel was generally good with the exception of my experience with functionality of the fridge and safety locker in the room as well as the poor service from one of the waitresses.

Review collected in partnership with this hotel
 Report
Helpful?
Thank tanelet
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear tanelet, Thank you for the feedback, we appreciate your patronage and assure you of our continued demand for service excellence from the team, We look forward to your next visit Kind Regards Jerod General Manager

Johannesburg, South Africa
Reviewed 2 weeks ago

It is good hotel for younger guests looking to be closer to most of night life attractions. Rooms are nice and clean, staff at the bar and reception area were friendly. the restaurant staff are the opposite, when we went for breakfast we sat on the deck / terrace and not once we were assisted by the staff on duty,...

Review collected in partnership with this hotel
 Report
Helpful?
Thank siphos420
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear siphos420, Thank you for posting your review, we have responded and apologised on our own guest tracking system, and once again assure you of our continued strive for service excellence, We look forward to your next visit, Kind Regards Jerod General Manager

Nelspruit, South Africa
Reviewed 3 weeks ago via mobile

I stay at this hotel on a regular basis for business. The manager added a special touch to my room last week and I must applaud the outstanding customer service! Food is outstanding, even though one is spoilt for choice with restaurants in the nearby vicinity. Staff are attentive, rooms are well appointed and the convenience of the offering is...

 Report
Helpful?
Thank Ali_Zee01
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear Ali_Zee01, Thank you so much for this wonderful review, we appreciate your patronage and look so forward to your next visit, which I am sure you will enjoy as much. Kind regards Jerod General Manager

49 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (49)
Viewed
Room/Suite (15)
Viewed
Family/Play Areas (2)
Viewed
Pool/Beach Area (6)
Viewed
Business Centre/Function Rooms (1)
Viewed
Hotel & Grounds (4)
Viewed
Bathroom (3)
Viewed
Dining (3)
Viewed
3:30
Videos (1)
Viewed
Other (14)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Umhlanga Rocks hotels
0.7 km away
Holiday Inn Express Durban - Umhlanga
1.7 km away
Protea Hotel by Marriott Durban Umhlanga
Protea Hotel by Marriott Durban ...
#10 of 18 in Umhlanga Rocks
240 reviews
0.2 km away
Aha Royal Palm
Aha Royal Palm
#11 of 18 in Umhlanga Rocks
236 reviews
Show Prices
Show Prices
Show Prices
2.1 km away
The Oyster Box
The Oyster Box
#2 of 18 in Umhlanga Rocks
1,610 reviews
1.5 km away
The Square Boutique Hotel & Spa
The Square Boutique Hotel & Spa
#14 of 18 in Umhlanga Rocks
187 reviews
2.0 km away
Beverly Hills
Beverly Hills
#4 of 18 in Umhlanga Rocks
936 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about AHA Gateway Hotel

Address: corner Centenary Boulevard & Twilight Drive | Gateway, Umhlanga Rocks 4321, South Africa (Formerly Three Cities Gateway Hotel)
Region: South Africa > KwaZulu-Natal > Umhlanga Rocks
Price Range: €87 - €144 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — AHA Gateway Hotel 3*
Number of rooms: 146
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity and Priceline so you can book your AHA Gateway Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#6 Business Hotel in Umhlanga Rocks
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from AHA Gateway Hotel staff and other travellers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from AHA Gateway Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 318 was a quiet room”
 of 5 bubbles MandyG204, 24 Jan 2017 | Read review
“Impressed with the towls in the bathrooom - better then many other hotels”
 of 5 bubbles , 16 Jan 2017 | Read review
“Not all rooms have baths and shower area is small”
 of 5 bubbles JAL047, 30 Dec 2016 | Read review
“Keep it up the good work”
 of 5 bubbles jbm718, 28 Dec 2016 | Read review
“Try and get a room that is not on the road side of the building to reduce the noise.”
 of 5 bubbles JennLynn78, 12 Dec 2016 | Read review
5 of 5