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AHA Gateway Hotel

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1 room 2 adults 0 children
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AHA Gateway Hotel
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280 Reviews from our TripAdvisor Community

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Showing 271: English reviews
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Richards Bay, South Africa
Reviewed yesterday NEW

Experienced various challenges......insufficient parking, poor service from staff and my Power Bank went missing from my room and returned after me asking for it. My room key also stopped working and had to return to reception via the staircase holding my luggage in hand.

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Helpful?
Thank dhanilm2017
Durban
Reviewed 2 days ago NEW

I enjoyed my stay at the hotel mostly because of the service I recieved. The room was very clean and neat. I would have loved the rooftop to be open all night though. Overall my stay was excellent and I would recommend gateway to others willingly

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Thank sbonelecele
Cape Town
Reviewed 2 days ago NEWvia mobile

Gateway hotel is so conveniently located in Umhlanga, and although I often stay in hotels, the friendliness of the staff was remarkable. Nokuthula, the manager at the breakfast area, even noticed that I was eating my yoghurt with a teaspoon (which I did not mind), and insisted to bring me a bigger spoon! Small detail! Will definitely recommend the hotel.

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Helpful?
Thank Carla R
Johannesburg
Reviewed 3 days ago NEW

I have been looking for a classy and modern low budget hotel in Durban for some time. Many are either too over priced or too dodgy. i ma glad to say i found the perfect match in this hotel. Great value for money. Loved the modern design and decor and really appreciated the general aura and ambience.

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Thank napoleonm311
Reviewed 1 week ago NEW

We stayed on February 20 , one night only, traveling with a group of 17 people. We are from California . A/C in our room did not work, they sent a porter to fix it( go figure why the porter!). Did not help. It was hot in the night. In the morning I complained with a manager assistant asking to...

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Helpful?
Thank Marek N
Dueban
Reviewed 2 weeks ago

The outlook of the hotel and the reception is very good. The rooms were clean and food was delicious though we only had supper as we had to leave early in the morning. I still feel that having still water for guests in the fridge is highly recommended

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Thank C2967URmm
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear C2967URmm, Thank you for the wonderful feedback, we appreciate your patronage and thank you for your input, we look forward to your next visit, Kind Regards Jerod General Manager

Durban, South Africa
Reviewed 3 weeks ago

awesome service, will stay again, very enjoyable stay. highly recommended state of the art venue. friendly and efficient service . a place to were memories are made. keep up the excellent work and high standards.

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Thank 568se
JerodF11, Digital Marketing Coordinator at AHA Gateway Hotel, responded to this review

Good Day, Thank you for the feedback provided. We continually strive for service excellence and are pleased that we get it right more often than not. We look forward to your return. Kind regards Thandeka Khumalo Digital Marketing Coordinator aha | Gateway Hotel

Richards Bay, South Africa
Reviewed 3 weeks ago

this hotel is awesome, definitely worth the visit maybe have some trolleys down stairs in the parking lot for people to put their luggage in that's all I have to say. thank you for a comfortable say over the weekend

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Thank nakekelom
JerodF11, Digital Marketing Coordinator at AHA Gateway Hotel, responded to this review

Good Day, Thank you for the feedback provided. We continually strive for service excellence and are pleased that we get it right more often than not. We look forward to your return. Kind regards Thandeka Khumalo Digital Marketing Coordinator aha | Gateway Hotel

Durban, South Africa
Reviewed 3 weeks ago

Hotel is close to a main road so rooms are very noisy due to the traffic. Shower was not clean, there was hair and mold on the shower floor. Hot water was not consistent and the water temperature varied.

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Helpful?
Thank keerann2017
JerodF11, Digital Marketing Coordinator at AHA Gateway Hotel, responded to this review

Good Day, Thank you for the review, we appreciate you taking time to share the experience.We apologise that this issue has marred an otherwise good stay. We understand that this altercation was very unsatisfactory. We will apply the appropriate measure to avoid this reoccurring. Kind regards Thandeka Khumalo Digital Marketing Coordinator aha | Gateway Hotel

East London, South Africa
Reviewed 3 weeks ago

Hotel location was excellent, just a 2 minute walk inside the mall. The hotel staff were also courteous and attended to all my needs during the staff. Most of all, the facilities were outstanding more-so considering value for money.

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Helpful?
Thank Luyolo F
JerodF11, Digital Marketing Coordinator at AHA Gateway Hotel, responded to this review

Good Day, Thank you for the feedback provided. We continually strive for service excellence and are pleased that we get it right more often than not. We look forward to your return. Kind regards Thandeka Khumalo Digital Marketing Coordinator aha | Gateway Hotel

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Internet
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about AHA Gateway Hotel

Address: corner Centenary Boulevard & Twilight Drive | Gateway, Umhlanga Rocks 4321, South Africa (Formerly Three Cities Gateway Hotel)
Region: South Africa > KwaZulu-Natal > Umhlanga Rocks
Price Range: €87 - €144 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — AHA Gateway Hotel 3*
Number of rooms: 146
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Hotel Style:
#6 Business Hotel in Umhlanga Rocks
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Questions & Answers

Here's what travellers have asked, with answers from AHA Gateway Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Clean the bathrooms and reduce the odour of the cleaning detergents. ”
 of 5 bubbles dhanilm2017, 22 Mar 2017 | Read review
“Don't get a room facing Gateway Mall because if there is a live concert during the day all the noise will come to your room. ”
 of 5 bubbles napoleonm311, 20 Mar 2017 | Read review
“excellent layout”
 of 5 bubbles 568se, 1 Mar 2017 | Read review
“I forgot my diary in my room ”
 of 5 bubbles nakekelom, 28 Feb 2017 | Read review
“Room 318 was a quiet room”
 of 5 bubbles MandyG204, 24 Jan 2017 | Read review
5 of 5