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AHA Gateway Hotel

PricelineUS$95*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$146*
US$95*
Great Deal
US$99*
US$96*
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AHA Gateway Hotel
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293 Reviews from our TripAdvisor Community

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Showing 283: English reviews
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Durban, South Africa
Reviewed yesterday NEW

Much improved all round service. Certain members of Management (Lee) acknowledged previous concerns and attended to them very promptly, hence my stay was very welcoming to say the least! Will definitely stay here again for both business and vacation purposes. Please keep it up!

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Helpful?
Thank isgaakj
Johannesburg, South Africa
Reviewed 3 days ago NEW

I love the location of the hotel, they have amazing furniture and their breakfast has great variety. I spent a lot of time there and it felt like I was home. I would like the change in channels though just to accommodate different personalities. I'll be coming again soon😄

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Thank gugulethuk2017
JerodF11, General Manager at AHA Gateway Hotel, responded to this review

Dear gugulethuk2017, Thank you for sharing your review, we are focused on service excellence and are most pleased when it is recognized, We will do our best regarding the channels, we apologise that they were not to your liking. We look forward to that return Kind Regards Jerod General Manager

Tauranga, New Zealand
Reviewed 5 days ago NEW

Great rooms, friendly staff and great location of this hotel ! Food was very good and Staff extremely pleasant and professional ! I was shocked to see 3 stars on the board and from ythis I have learned not to judge a hotel by its Stars, many factors influence that rating, like gyms and swimming pools and operating times of...

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Thank 695wesleyn
JerodF11, General Manager at AHA Gateway Hotel, responded to this review

Dear 695wesleyn, Thank you so much for that wonderful review, we strive for service excellence and believe in a culture of good service directly to our most precious asset, you the guest. We look forward to you returning in the not too distant future. Kind Regards Jerod General Manager

Cape Town
Reviewed 1 week ago

This is really a Hotel that feels like your home away from home. I never encounter any one person who is not friendly. Nothing is to much for them. Rooms are clean, food are excellent.....and it is not far from the beach. Try it next time when you are visiting Umhlanga!

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Helpful?
Thank Katjies
JerodF11, General Manager at AHA Gateway Hotel, responded to this review

Dear Katjies, Thank you for reviewing your stay on TripAdvisor, we appreciate your patronage and are so pleased that you enjoyed your stay, we continually strive for service excellence and are most satisfied when it is recognized. We look forward to your next visit. Kind Regards Jerod General Manager

Maputo
Reviewed 1 week ago

We were at room 109,and the hairdryer was not work well,no warm air just cold,and we have two small kids and they has to sleep with us,and we has to pay 85 rands rands for them to breakfast,I think is too much for kids ,because kids don't eat everything that have in breakfasts.the hotel location is nice ,near the shopping,the...

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Helpful?
Thank naeeml2017
JerodF11, General Manager at AHA Gateway Hotel, responded to this review

Dear naeeml2017, Thank you for this review, all constructive criticism helps us improve on service delivery. We apologise for any inconvenience and assure you the issues are taken most seriously, kind Regards Jerod General Manager

Johannesburg
Reviewed 1 week ago

The aha Gateway hotel is attached to the Gateway mall and a short walk down the passage brings you right into the Mall - the Virgin Active gym is right at the entrance too - very convenient. Rooms are nicely sized and comfortable. Bathroom is open plan - may be awkward if you are not sharing with your partner. A...

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Helpful?
Thank Shaun G
JerodF11, General Manager at AHA Gateway Hotel, responded to this review

Dear Shaun G, Thank you for the positive review, we appreciate your feedback and assure you we strive for service excellence and are pleased we achieve this more often than not. Kind Regards Jerod General Manager

Johannesburg, South Africa
Reviewed 2 weeks ago

Excellent stay! i recommend family and friends to visit. Gym is a bit far, however the restaurants proximity was excellent with wide variety of choices. Rooms are big as well as the bed. Very neat and friendly staffs

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Helpful?
Thank yakubumaraj
JerodF11, General Manager at AHA Gateway Hotel, responded to this review

Dear yakubumaraj Thank you for the wonderful feedback and the time taken to review our property on TripAdvisor. We continually strive for service excellence and are pleased when it is recognized, Kind Regards Jerod General Manager

Somerset West, South Africa
Reviewed 2 weeks ago

Excellent location, convenient access to Gym and Gateway Mall. Staff were great - super friendly, flexible and helpful (even remembered how I like my coffee - and offered without me requesting!). Meals surpassed expectations! Love that they are environmentally aware.

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Helpful?
Thank 888brettw
JerodF11, General Manager at AHA Gateway Hotel, responded to this review

Dear 888brettw, Thank you for the wonderful feedback and the time taken to review our property on TripAdvisor. We continually strive for service excellence and are pleased when it is recognized, Kind Regards Jerod General Manager

Johannesburg, South Africa
Reviewed 2 weeks ago

Was disgusting with stained linen, broken air conditioning, mattress jutting out with broken springs. People knocking on your door at night making us feel unsafe. Breakfast manager rude to the point of embarrassing guests was loud so all other guests hear her. General manager was rude by telling me to move out to stay at oyster box hotel. Bad experience...

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1Thank 235sylvier
JerodF11, General Manager at AHA Gateway Hotel, responded to this review

Dear 235sylvier Your concerns are noted and have been addressed, Thank you ' Jerod General Manager

Reviewed 2 weeks ago

The room was terrible structurerly, theres a big concrete column in the door way yu have to go around it to actually access the room and then another one insode the room by the foot of the bed. (I will try upload a picture) The towels that had been white are now a light khakhi shade. Breakfast was super basic....

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Helpful?
Thank Sne K
JerodF11, General Manager at AHA Gateway Hotel, responded to this review

Dear Sne K, We apologise for the room which was allocated to you, a corner room, out of the noise environment caused by the street and even better still away from the bar area. With reference to your check in, I will, internally deal with the team as your feedback is exactly contrary of what I expect from all my...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Internet
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about AHA Gateway Hotel

Address: corner Centenary Boulevard & Twilight Drive | Gateway, Umhlanga Rocks 4321, South Africa (Formerly Three Cities Gateway Hotel)
Region: South Africa > KwaZulu-Natal > Umhlanga Rocks
Price Range: €78 - €143 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — AHA Gateway Hotel 3*
Number of rooms: 146
Reservation Options:
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Hotel Style:
#6 Business Hotel in Umhlanga Rocks
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Questions & Answers

Here's what travellers have asked, with answers from AHA Gateway Hotel staff and other travellers.
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Questions? Get answers from AHA Gateway Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A few of the waiters also really take ownership of their responsibility towards customers and really go the extra mile! Your waitrons Blessing and Sny definitely falls into this category!”
isgaakj, 27 Apr 2017 | Read review
“NO complaints, or tips, 100% happy, definitely was blown away with value for money.”
695wesleyn, 23 Apr 2017 | Read review
“We were at room 109,and the hairdryer was not work well,no warm air just cold,and we have two small kids and they has to sleep with us,and we has to pay 85 rands rands for them to breakfast,I think is too much for kids ,because kids don't eat everything that have in breakfasts.the hotel location is nice ,near the shopping,the bed is comfortable ,the bathroom wasn't to clean ,the staff is friendly.”
naeeml2017, 18 Apr 2017 | Read review
“Good value for money”
yakubumaraj, 11 Apr 2017 | Read review
“Take one that faces the road and not the outdoor water park at the Mall! if there is live music etc it can be loud.”
888brettw, 11 Apr 2017 | Read review
5 of 5
Priceline
US$95* /night
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Booking.comUS$99
Hotels.comUS$96
HotelQuicklyUS$146
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*Disclaimer
Prices are for 1 room, 2 adults
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